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“everybody in that store is fantastic they know the products they know how to treat a customer every time I go in there they I ask for something and they know right where it is”
“This place has a ton of stuff that you wouldn't think they would. Before shopping anywhere else stop here first, chances are they will save you a long drive even on a Sunday at 2 pm.”
“Bought the cheapest weed eater available(wired connection) at this store, it stopped working 3/4 ways through my yard. Returned it to the store without a receipt (used my account) they promptly refunded me, I was on my way within 5 minutes of arrival.”
“Purchased a 2 gallon gas container today, filled it with 1.5 gallons of gasoline and while using it on the first attempt it leaked all around the seal onto my hand. I removed the attachment, secured it again, yet it continued to leak. I called Ace and spoke with a gentlemen who stated I could bring it back in for a refund. Once I emptied the container and cleaned it, I returned to the store where the same gentlemen attempted to teach a new employee how to do a return. In doing so he made an error, was unable to correct it, and subsequently put my refund on a gift card. I asked him to refund my credit card but he stated he could not do so and I would need to speak with a manager on Monday. This isn't the type of service I expect from Ace, especially after selling a defective product that leaked gasoline all over the place. Completely unacceptable.Update: Erin spoke with me on Monday, May 8th from this location and was able to issue a refund to my credit card for the effective item and apologized for the inconvenience.”
“Congratulations for the 2025 distributor show
Once again hat off to you, the nicest people welcoming all of us who attended
,excellent concrete demo
Good food and full of products and materials for the construction trade
Cougar is the best
Best regards from Dynamic innovations Concrete”
“The long hardware-less nightmare in Walled Lake is finally over. Nice little nuts and bolts hardware, knowledgeable staff eager to help as opposed to getting the dumb look from the staff at big box stores because they don't know even know what they're selling. Highly recommend. Tell everyone they're here!”
“Reasonably cheap stuff you can't get elsewhere. They are a Stihl chainsaw dealer, and have a deeper selection than tractor supply, but hours are more limited. I got some rope for felling trees at a good deal. Water softener salt us cheaper than Costco”
“We have three hardware stores in South Lyon & Martin's is the only hardware store that I frequent because they have the friendliest staff, widest selection & best prices! I high recommend Martin's Do It Best Hardware for all your hardware needs.”
7:30AM - 4:30PM
48565 West Rd, Wixom
Hardware Stores
“First time at this store. Called looking for a particular TIG rod this morning. Did not ask the young lady to pick the rod for me just mentioned I would try to make the drive sometime today to the store. Rod was waiting on the counter when I arrived 4 hours later. Great customer service.”
9AM - 7PM
43291 Crescent Blvd, Novi
Hardware Stores
“I went early on a Saturday and there were only a couple people in the store... perfect. The place is clean and bright. The guy that helped me was fantastic and even made time to chat the craft. This store is fantastic I will be back.”
“Couple recent negative product experiences were handled exceptionally well by the customer service team at the Plymouth location.
One had to do with a missing custom mounting part for a medicine cabinet and the other a dented hot water heater tank.
In both cases I felt the team both offered and promptly employed reasonable/exceptional solutions.
Great job Home Depot Plymouth customer service.”
“We recently moved to South Lyon and this store has been amazing. I have been trying to find a landscape company to get my lawn aerated and couldn’t find anyone so I came to the store to rent a machine, unfortunately I didn’t have a vehicle that could fit the machine. Butt I live just down the street and they were kind enough to make an arrangement to have it picked up and delivered. Thank you for all your help!”
“They were so helpful. I had a light bulb that was hard to find a comparable for and the man went way above expectations and found me a bulb that would work. Love this store!”
“Rusty and a gentlemen came out and spent most of the day probably 5 or 6 hours. They thought it was my pump so they put in a refurbished but look like brand spanking new pump in a 5-in well. The pump was not bad it was the plug the pump was plugged into. But they didn't figure out why it didn't work till after putting in the new pump and wiring and all kinds of stuff. They didn't put my old pump back and they left the new good one in and now they are not charging me. They are a beautiful wonderful Christian family run business. I keep trying to pay them but they won't take any money from me. I'm in tears right now what a blessing.”
“My Husband and I moved to Highland 10 years ago and Gilroys is our Go To Hardware store. Packed, and I mean packed, full of most likely what ever you need to get a job done, and If they don’t have it, they will order it for you. When you walk in, immediately the staff will ask you if they can help you find what ever you need, and they do! They are all very helpful and friendly, they truly appreciate your business. Give Gilroys in Highlnd a try you will not be disappointed.”
“You have an All-Star in your store. I believe his name is Josh, roughly 5'9, slender, short dark hair, mustache. Super nice guy, patient, knew where the 3 items were the 3 separate times i asked. knowledgeable guy, he answered every question with patience and ease and knew every answer. I am not sure if this dude was on his A game, but, his "A" game, is superb. if I were Josh, I would get far away from retail and go to college for a technical degree. lawyer, doctor, accounting, pilot or something.”
“Absolutely phenomenal experience at this Home Depot location! The staff here is top-notch, and I couldn't have asked for better assistance. Special shoutout to their millwork specialist Nicolo Schultz, who went above and beyond to help me out. His kindness and expertise made my shopping trip a breeze. Highly recommend this store for all your home improvement needs!”
“Always very helpful. Josh and Emma helped with a very large order. They did all the paperwork quick. They even helped load everything in the car, it was amazing! I highly recommend this place.”
“I had a great experience at the Novi Home Depot on February 23, 2026. Gabe provided outstanding service. Instead of just pointing us to tools, he took the time to understand the problem we were trying to solve and recommended the right solution. He was knowledgeable, patient, and genuinely helpful. Because of his assistance, we were able to fix our issue quickly. Thank you Gabe for the excellent customer service!”
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“I purchased a new washing machine and had the pleasure of being helped by Mark B. He was able to find the exact model I saw online and promptly brought it out. He even helped me with the discounts I couldn’t get to load at check out. He was extremely knowledgeable and helpful and never came off as pushy. I believe the other associate was Mary who was also very personable. As soon as I was done with my purchase, Mark already had someone to help load the machine in my car right away. What I thought was going to be a daunting process was made so much easier thanks to him! I was in and out in under an hour! Thanks again Mark for making it such an easy and enjoyable experience!”