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“Fantastic customer service. Not a single store left in Grand Rapids like this. True to heart. Don’t shop anywhere else for your hardware needs. I’ll be coming here from now on. Support your local shops, not corporations.”
“I love Family Farm and Home! It has oodles of things to browse through and everything I need for all my animals. The staff are always welcoming and willing to answer questions.”
“HF is my prime source for tools that I need now and probably won't use regularly. Nobody beats them at this game.
On the other hand, they won't replace DeWalt or Snap On for the professional contractor or auto technician. HF's niche is selling tools that work acceptably well at a very low price.
They also sell some tools of moderate to moderately high quality. These, too, are value priced relative to their quality.
On the downside, you'll typically pay extra for warranties beyond 90 days. But that doesn't matter if you'll only use the tool once, and especially if the price is so low you can buy it multiple times and still come in cheaper than the competition. HF prices often are that good. Definitely worth checking them out next time you NEED a tool to finish a job.”
“The staff here are incredibly helpful and kind. Every time I walk in, I know I'll be greeted and asked if I can be helped in any way. I usually get at least a laugh in during each visit. ? Overall, my experience is always pleasant. ?”
“Experienced an electric surge from lightning in September. This surge damaged Tv's, PC's and damaged the exterior antenna system. Then we discovered the water pump would not work. We called North Kent and within two hours Craig and his co-worker arrived. They went to work right away and discovered two-screw-in-fuses were bad in the electric disconnect. Changed them out and the pump was working. The team then examined other components of the well system to ensure they were OK. Replacing the pressure switch was OK'd due to its age. Fortunately the well was fine and we sure have great water pressure in the house now. Don't bother looking up any other company if you need well service, just call North Kent right way!”
“Is your typical Ace Hardware.
Which for today standards is A-typical. The staff doesn't look like they're trying to avoid you.
They're always friendly and able to direct you to your items. My hometown Ace is great. They can be a little more pricey on things but the convenience of not walking 3 miles around a warehouse to find items that should be stored together. Ace also has a rewards program. They don't have everything, but they usually have what you need.”
“Used to be a great place. They are so short handed that you can't get help finding anything. Better off going down the street. Heard one of the workers tell someone it would be 10 min before they could come back and help.”
“I have been SUPER helped there, Aaron found me a perfect fit for my need, he was thinking well, I'm very happy with him & his thinking ahead, read my mind, couldn't be happier, people there are quick, friendly, better than most, 6 stars to Aaron !!! ?????”
“I got some veneer from Bill and team for a 100+ year old pool table. They were great to work with, took time with me, and delivered some great veneer. They are great to work with and would highly recommend.”
“Premo’s Exterior Cleaning used the cherry picker to install permanent lighting & cleaning windows and house washing. We rent their cherry picker and the staff is super flexible& helpful with a reasonable price! Thank you!”
“Great experience at Menards! The store was clean, well-organized, and easy to shop. They have a huge selection of home improvement and household items at reasonable prices. The staff was friendly and helpful, and I was able to find everything I needed. I'll definitely be back!”
“Great experience at this store. Team members were so nice and helpful. One team member specifically, Alyssa, always had great advice, and she helped us throughout the store even while she was multi-tasking. Thank you.”
“I have been a loyal Depot shopper for at least 25 years. I worked at one for over 3 years a while back as a Pro Desk Manager and Key Carrying manager. I know "my store" well, so I can find everything quickly without help, unless something is bulky or too heavy. I always "enjoy" my trips to the Depot!”
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“Busy place on a Saturday - have patience if you need assistance, and while they did not have what I came in for, they ultimately did have something that did work as a stop-gap solution until I could get what was really needed.”