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“Tracy at the 12 oaks mall location was an amazing help! I went in for a tuxedo fitting and to check out styles for my wedding and she was super helpful and knowledgeable about the process. 10/10 recommend”
“Nice store. Clean and attractive. Kind and helpful employees. Easy to get someone to open dressing rooms. Only complaint was a bit of a small selection of jeans both in styles and amount.”
“I had a wonderful experience at Oakley at Twelve Oaks Mall! Nicholas provided outstanding customer service and helped me choose the perfect Meta HSTN glasses for my fitness needs. He was patient, knowledgeable, and took the time to explain everything thoroughly. I truly appreciated his professionalism and excellent customer care. Thank you, Nicholas, for making the experience so enjoyable!”
“Blue Birch is a great downtown shop that has a lot of great brands and even better customer service. If they don’t have it, they can get it for you in a few days. Shop local whenever you can.”
“Gerald took great care of me. He got me fitted for a suit in less than half an hour while other customers were in the store. I would definitely recommend this location.”
10AM - 8PM
27484 Novi Rd, Novi
Mens Clothing
“Best retail clothing experience I’ve ever had and it’s all thanks to Angel! I came in to return a pair of jeans that I ordered online and didn’t fit and Angel greeted me with a big smile and offered to help me out, so I decided to try on some jeans to potentially swap with during my return. I didn’t expect to find anything good since my height and leg size have made it impossible to find cute yet comfy jeans, but she helped me out tremendously and knew exactly what I wanted. I ended up trying on a handful and left with not just one but two pairs and they are the best fitting ones I’ve ever owned?She was definitely the most helpful clothing retail employee I’ve ever encountered! ??”
“We were looking everywhere in downtown Milford for hats, and we finally discovered this little store! Such a gem. Cute store, great prices, and it had exactly what we were hoping to find.”
“Just had a fantastic experience at this Vans store! I purchased some shoes online and needed to exchange them! The staff was super accommodating! I decided to then look at their clothes and accessories! I found some really great deals that were on sale to my surprise! The customer service was awesome all the way around! I definitely am a Vans Fan!”
“Such a fun vibe in this store! Every time I go I see something different! I'm also loving the clearance rack, I've been pretty successful finding things in my size. Luv it!”
“Yeah the stuff is a bit pricey. That's hot topic. You know that going in.
This location is one of the biggest I've been to. Everything is well stocked. Staff is always kind and helpful. Even when they are packed they get through the line fast.
Ive been to 30 or so hot topics and this is one of the best.”
“I haven't been to kohl's in a long time. I was looking for a particular item, couldn't find it. also couldn't find anyone to ask. That was a little frustrating. Also discovered that they took out all the price scanners. Waited in line for 10-15 minutes because they only had 2 registers open and the customers had some type of issues other than just a simple purchase. This is why I dont go often.”
“I had an exceptional experience with Alexander's Custom Clothiers. From the moment I walked in, Alex set the tone with a level of professionalism that immediately put me at ease.
He took the time to truly listen to what I was looking for, offering thoughtful feedback in a way that was clear, approachable, and easy to understand. What stood out most was his ability to translate my vision into something tangible. He presented a range of options across different price points, making sure I could achieve the exact look I wanted while staying within budget.
The entire experience felt relaxed, positive, and genuinely enjoyable. Nothing about it was intimidating. Instead, it felt collaborative and tailored, which is exactly what you hope for with custom clothing.
In the end, I walked away with pieces that matched my vision perfectly. I couldn’t be happier with how everything turned out. I’ll absolutely be working with Alex again and would highly recommend him to anyone looking for a refined, personalized experience.”
9AM - 10PM
43550 W Oaks Dr, Novi
Mens Clothing
“Was trying to exchange gifts I had received; however, they did not have my size. Robert in the shoe department was extremely helpful. He even tried checking other stores and online for me, to no avail. I did not have "gift" receipts for the shoes and 2 pairs of jeans I needed to exchange. I ended up getting Kohl's gift cards that had no expiration. They were on sale, which caused a few dollars less on the cards. Robert was so helpful and kind. Even told me to come back on Wednesday; it's Senior's Day lol for me.”
“Dana has been helping me for years and it’s one of the reasons of many I’m a returning customer to this particular location . Service is amazing across the board . Thank you guys so much!”
“Lydia went above and beyond to make sure our purchase was safe and secure for our adventure home as we bought a very large frame that no bag could handle AND Lydia helped us enroll in rewards since it was our FIRST time in the store. Great experience, thank you so much for being so kind! We will definitely be back!”
10AM - 8PM
27812 Novi Rd, Novi
Mens Clothing
“Great customer service. Online order with Levi sent the wrong pair of pants ? They exchanged it for me right away and repair one button for me for a pair of pants that I got a month ago. Dylan was excellent with his customer service, great experience
?❤️”
“Great experience at Men’s Wearhouse! The service was fast, friendly, and professional. The staff helped me find exactly what I was looking for without any pressure, and the whole process was smooth from start to finish. When you look good, you feel good and they definitely helped make that happen. I’ll be back!”
“The store is clean, organized, and the staff is friendly. I do like some of the brands they carry, which keeps me coming back. That said, I personally think the Kohl’s Cash and constant discounts feel a bit gimmicky, and it can be confusing to figure out the best way to use them. Overall, still a decent place to shop if you’re looking for specific brands.”
“We didn’t go in thinking about cowboy boots but boy howdy did we leave with them! Ian was very helpful, super chill and a pleasure to work with :) We got all we wanted and more! Thanks so much!”
10AM - 9PM
43705 W Oaks Dr, Novi
Mens Clothing
“Visited here after many years and found clothes quality have improved and are at much affordable prices. I was really amazed by quality, variety and prices. Must visit place if you need to buy daily wears within budget.”
“Aeropostale has the best jeans and great deals! Jake is amazing! I was looking for a pair of jeans and they didn’t have my size so he searched online and found them in the back for me. Great customer service and great quality jeans!”
“Really efficient returns experience and since I just wanted to get a new size ordered, the guy at the desk helped me match the discount I got online. In and out in less than 10 minutes without the hassle of needing to reorder myself. Thanks!”
11AM - 8PM
37700 Six Mile Rd, Livonia
Mens Clothing
“I just always find cute items there! Greatvfor kids, women and men. Missing a sports section though and it could be cleaner overall (floor, corners with lots of dust). Service staff friendly and ready to help with question or issues”
10AM - 7PM
43520 W Oaks Dr, Novi
Mens Clothing
“Paid a visit for a couple of things for vacation. Everyone was friendly and helpful. Great selection of everything that I was looking for. Signed up with my birthday information and will receive a $50 certificate good on $100 purchase around my next birthday.”
10AM - 9PM
27550 Novi Rd, Novi
Mens Clothing
“A salesman in men's shoes, Carlton Marshall, was a great help with our return. Saved us from wandering around looking for help. Outgoing, enthusiastic, efficient! Hang onto this employee, Macy's; you have a winner!”
10AM - 8PM
27482 Novi Rd C-243, Novi
Mens Clothing
“The GM Lisa provided amazing and timely customer service. She went above and beyond to find the items that I needed and was kind throughout the process. This location is very well kept and organized!”
“I recently had a fantastic experience at the Lululemon in Twelve Oaks, and I just have to give a shout-out to the associate who helped me, Hayley. She made the whole shopping trip a breeze! Hayley was super attentive and really knowledgeable about all the products, and she made sure I found exactly what I needed. Her helpfulness and friendly attitude really stood out, and I left super impressed. Big thanks to Hayley for making my Lululemon visit a great one!”
“I really love the clothing here and the materials used for the clothing is super soft and cozy. The people working here are all super nice and help you when needed and the prices are perfect for the clothing they sell.”
10AM - 8PM
27332 Novi Rd, Novi
Mens Clothing
“Shopping with teenagers is something I look forward to slightly more than getting the flu or paying taxes and that's about it. Enter April at the 12 Oaks American Eagle. She was a breath of fresh air! She knew the product line through and through and was very helpful selecting the right fit/style for each of my children's body types. She listened and found many different options for each of them. April continued to explore sizes, colors, options, etc. for the right item. It was the apex of customer service and we will return to this location because of April. Sure it is a longer drive from Toledo, but what usually ended in teenage angst and a wasted trip ended with very happy customers and primarily a one stop shop for clothing! Thank you for the hard work, honest feedback, and care you put into making our shopping experience the best possible for my family. Highly highly recommend.”
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“Incredible experience. Have only been an online customer a couple of times. Had to do a return (my error). Super easy. Able to order the correct size and get it shipped. Browsed for a bit. Had some questions and the supervisor/manager walked me through the product lines, understood my questions, answered all my questions. Overall such a great job, I ended ip buying 3 additional items!”