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“My Dad, master craftsman, used products for all his projects, I have 4 pieces of furniture made by his blessed hands. Personally, I love their product line and will continue to order from them”
“Dale and his crew were knowledgeable and helpful- helped me determine the best electric mower and unpacked it and set it up and loaded it in my vehicle for me. Bought online only took two days to arrive, one day earlier than stated. Love the local service, instead of the big box hassle.”
“Both Kevin and Brad have continuously gone out of their way to ensure we are well equipped with whatever our needs are from our local hardware store. If they don't stock it they order it and this is really remarkable service that we have never received from the big box stores. Its so refreshing to walk into a store where you are greeted often by name and offered assistance by any of the associates.”
“Walked in with a nondescript faucet part I needed to replace, after another store didn’t have it. The guy at the counter knew the brand and part right away and then suggested an additional part I might need, which ended up being the case. Love these smaller shops with experts who can get it right for you the first time!”
“Excellent local hardware store! I needed a bulb to replace my microwave light and the cashier directed me to the correct aisle. When I got to the aisle, another employee was ready to help me find exactly the right size and style within seconds! Very nice and attentive staff! Definitely will return for more hardware and household needs!”
“The staff here are not only pleasant but genuinely welcoming and helpful. They listened customer questions and truly strive to get the customer not just what they want but what they need.”
“I had a larger casement window installed and my contractors supplier was Hamel True Value Building Center. The window was installed correctly but during the cold spell last Winter an issue with the window performance occurred and a warranty claim was initiated by me.
Steve Theiste, the salesman worked with my contractor, window supplier, and me to resolve the issue and it was determined a new window would result. Steve had to keep up with me and all of the back and forth, and he ordered a new window. I was very impressed with his professionalism and patience as we worked through the warranty and recommend his expertise to anyone looking for new windows.”
“Nice home Ace. I used just about every home Ace in the west metro. Never have had a problem. Easy to get to, employees are nice. Never had problems. I use the Ace for all my needs. They've never been out of stock anytime I've ever been there or needed anything. Which is very important as a contractor. I just never know when i'll have to stop in and grab someone. I can usually get in and out in 5 min which is important to me(even though I wanna look around longer). Plain and simple great place to shop. Thanks Ace Hardware!Call me for your Hardwood Floor Sanding and Finishing projects!”
“Very helpful staff. They go out of the way to help customers. I needed yards of straw blankets. They were out, but staff promised they'd be in next week on a day specified.”
“Couldn't find the right part for my casement window anywhere, could find similar, but not in the right size.
These guys had it, price was reasonable, shipping was fast. 100% would do business with again!”
“I am trying to only refinish top of dresser. I brought in the drawer and this guy was super helpful and matching the stain and also giving me tips. Think the guys name was Eric. I was super impressed with customer service.”
“So, this is quite the gem.. Have stopped into this location multiple times and have always had amazing service which is rare for most stores in this sector... Reason for writing, John (customer service rep) took time for my needs on pest control.. Didn't rush the interaction, just gave me the time to ask questions and his answers were so very helpful... This guy is a DIAMOND.
From this experience alone, I will only be shopping at Gopher Ace for my hardware needs.. I am conveniently close to the big box stores but NEVER get this type of service. I would be lucky for a smile.
Kudos also to the cashier, Mary.. what a wonderful person... She gives the final charm for a wonderful experience.
Customer for life and also telling all my peeps to come here. Thank you, Gopher Ace Hardware!”
“Awesome place, I got my lawnmower blades sharpened in a flash. Price is very reasonable and budget friendly. Folks are very knowledgeable about all small engines.”
“I returned an air compressor (purchased online-still under warranty) due to a small leak. The mechanic at the Minnetonka store looked at it right away and was able to make a repair........as I waited! The mechanic and all other staff were super friendly and helpful. I did not have to make a return trip. Thank you!!”
7:30AM - 6PM
1865 Wayzata Blvd, Long Lake
Hardware Stores
“We just moved to the area, and needed some stuff for the new house. We've been to this location now over eight times in the last 2 months. We purchased potting soil, peanuts, some clearance items and some materials for the work that I do. One of the things that I love about this location is that everyone goes out of their way to make sure that customers are greeted, and people in the aisles are getting approached and just asking if we need any help. As we're new to the area and also shopping at Ace, the staff have been more than wonderful in leading us to the right areas of the store to purchase the stuff that we need.Can't say enough about the store, the location how clean the store was and how they basically carry everything that you possibly would need for your house.Thank you.”
“"I have been retired for some time now. I used to work with Jim at Toll Welding in Plymouth when I started my own business. Jim was very helpful in getting me started, and the company was dedicated to helping small business owners. There was also Brian, who was always friendly towards me. However, after the events of 9/11, I didn't have the courage to keep going. Nevertheless, I had made a name for myself and eventually sold my business to focus on building up welding departments. I took Toll with me wherever I went, as they always beat the competition's prices. Being a Miller guy, I was also kept up to date with new products, and Toll's reliability and aggressiveness made me look good. Unfortunately, Toll doesn't exist where I live now, which is a real shame. I wanted to say thank you to Toll for everything they did for me."”
“Friendly helpful staff with a "solution partner" attitude. Can't get better if you need any kind of hardware for your point of purchase displays!!!”
“Nathan was very helpful assisting me selecting paint. Had a ton of questions have never purchased paint he went over types brands and also showed me colors.He was very courteous as well”
“Navarre True Value Hardware Store is a must-visit destination for anyone looking for top-quality hardware and exceptional customer service. With a wide selection of tools, building materials, and lawn and garden supplies, this store has everything you need to tackle any project. The knowledgeable staff are always available to offer expert advice and assistance, making it easy to find exactly what you're looking for. Plus, the competitive prices and frequent sales make it an affordable option for both DIYers and professionals. Whether you're looking for a specific tool or just browsing, Navarre True Value Hardware Store is sure to impress.”
“Does shipping people are awesome They help me load a tuesday eco Snow blower into my suv Does far as i'm concerned the shipping department is amazing In the plymouth minnesota location”
“I recently replaced all of my door hardware and worked with Dan. He is a pro and was extremely helpful through the entire process. I highly recommend Twin City Hardware and especially Dan. His customer service attitude and responsiveness a breath of fresh air!”
“I really appreciate the help I got from Nikki from the lumber department. I recently had back surgery and it was difficult to get the heavier treated lumber. He cut several pieces I needed and was a life saver.
Initially I sought help from another employee in charge delivery pickup. He was dismissive and stated he was busy even though no one was around and told me to go Prodesk. He also did not page anyone to help me either. It turns out the item was right in front of him. Gets better where he started yelling at other employees in front of customers. He also proceeded getting in front of customers face justifying his behavior because he was under pressure to load trucks.
In spite of all the chaos that one employee, Nikki was very professional and got what I needed. Thanks Nikki, you are awesome. I would give 5 stars if it wasn’t for the other employee.”
“Needed a nail gun for a house project and the guy there walked me through how to use it and was genuine in wanting me to succeed at my odd job at home. Appreciate the customer service and knowledge.”
“Friendly staff - I love being recognized when I come in by the paint swirl master - haha - it's a side project one of the guys has - finding beauty in simple swirls of paint before they mix together. It's just personality that you find in a place like this. Sure it's probably a little more expensive if you buy everything there; but you probably won't walk out with a bunch of impulse buy BS like I always do at Menards. Im pretty sure I come out ahead and can rely on the advice of the people. Great experience guys!”
“This location offers exceptional customer service! We had the pleasure of meeting Zayreric, who was incredibly kind and engaging with my boys (6 and 8 years old). They had an absolute blast, all thanks to him. His kindness truly made all the difference!”
“The best part about any home town hardware store is the ability to buy a single nut, bolt, or screw. This place is that kind of store. You also will find the staff friendly and very quick to offer help. Great place.”
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“Been in my house for 25 years trying every product at the local hardware stores, spending tons of cash. Tried SiteOne as a homeowner a couple years ago, they provide me great recommendations to this day. Super happy with the lawn...”