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“Matt was outstanding he was able to transfer everything on my antiquated I phone XR to an I phone 15 without missing a thing. This is the place to go to get your phones and related accessories .”
9AM - 7PM
740 Main St, St Paul
Mobile Phones
“I really appreciated Matt's upfront approach in explaining the Ultimate Plan, the total cost for my new iPhone 15 Pro, the available perks, and the new total monthly cost.
He went above and beyond by staying after closing to ensure the complete transfer from my old phone to the new one.”
“Connor was great! He was knowledgeable about the phones and plans. He was also very nice! Thank you Connor! Also the other employees there that we interacted with were friendly too!”
“Luisa was phenomenal excellent service. He had a full store and that's how he helped us all. She deserves all my respect. I will always work with her again. Thank you Luisa for all your services.”
“I was able to come into the store today and have ice help me out with some information on my account that I needed to change in order for me to enroll in auto payment and he was very helpful and helping me accomplish this by giving me the information that I needed in a timely manner”
“These guys are the absolute best. Any kind of problem with technology can be solved. For someone technically challenged (as i am) they are life savers. Very patient, gracious and knowledgeable. I cannot recommend then highly enough.”
“Fosmon Wave Link 51005HOM works great for our two cats! Didn't need the bracket. Used 3M removable Velcro to attach sensor to wall 8" from floor near litter box pathway. Plugged in receiver in another centrally located room. Now when the vet visits require a "sample" we know who used the litter box. Great being able to choose chime volume and type. Can't thank these folks enough for creating a really smart unit.”
“My family came in to switch over our phone lines (and upgrade to new models) and also ended up switching our internet over and upgrading an iPad. Took some time to get all our data switched over from our old devices, but Charlie and Billy were possibly the best guides we could have asked for!”
“Michelle was amazing at helping me with my problem she was very professional and even after I tried to get help for the last month from the customer service on the phone and going into another store no one could help me . I’m very happy with the customer service Michelle gave me today I almost went to a different company but because of her I’m staying.”
“Sam was so helpful! Had a great time getting all my ATT shopping taken care of, thanks Sam! We will only be coming back here from now on, excellent customer services.”
“Best service ever observed in the history of mobile phone customer service centers. I think her name was sani (spelling?), she was basically the supreme deity of friendly customer service.”
“Djayy was knowledgeable, efficient and responsive to multiple in-store customers. Recommend Djayy and AT&T to friends and family because of the positive experience in updating my phone.”
“I rarely write customer reviews, but I want to give a huge compliment to Matt. He was incredibly helpful to my family when we added two more lines and purchased an additional phone. He went above and beyond to help us save money by exploring different options, using apps, and quickly calculating costs in his head without a calculator. His knowledge and efficiency made the process smooth and stress-free.
Thank you, Matt!”
“Just did my network upgrade and bill pay with Joana ! Amazing service ! As a former employee it was definitely expert level customer service and very fast ! Thanks Joana !”
10AM - 7PM
476 Lexington Pkwy N, St Paul
Mobile Phones
“So I went to this Cricket to start service and to port over my numbers but they ran out of physical sim cards so they hooked me up with a free Bluetooth speaker (the speaker was attached with a sim card) as a workaround which costed them money. They did above and beyond to make sure everything ran smoothly and that everything worked. I only paid the normal setup price. I normally don’t do reviews but I had to say something about this. Satisfied.”
“Rodney was extremely helpful with from the old SIM card to the new SIM card I had issues because I tried to have it done at another store. This was frustrating to say the least but Rodney went out of his way to make it right my phone works I'm leaving a satisfied customer five stars.”
“Khalid was very professional,helpful, and upfront about all the plans & services. Great young Man with excellent customer service skills. He definitely should own his own branch one day if he doesn't have one already!”
“Service was friendly despite me rushing in right before close. They fixed a broken screen in just a few minutes and got me on my way. I was impressed and would definitely come here again.”
“I came in with an issue that ultimately did not get resolved however the representative here was absolutely amazing and trying to help me. Oliver was kind, courteous, patient and as helpful as possible and I appreciate him. This young man did absolutely everything that he could to help try to figure out what the problem was”
11AM - 7PM
150 Cesar Chavez St, St Paul
Mobile Phones
“Always love going to this store always have the best customer service. Any time I've been in the store your always greeted with exllence customer service very friendly and always leave with positive results. I've worked with CeCi a couple of times and she's always so helpful full of good energy and always very pleasant with her customer's. Keep up the awesome work.”
“Visited here for the first time and had a great experience! Jose was incredibly informative and patient with us. He went above and beyond by engaging with my dad, who struggles with English. Jose even labeled each family member's phone to help my dad easily distinguish and hand them out to the right person. Such a thoughtful and kind gesture!”
“One of the best customer service interactions ive had a phone store. The manager at the Hastings location helped solve all my problems i left very satisfied and impressed with her customer service would 100% recommend to family and friends”
“I went into metro pcs today and got amazing service from moe and when I tell you i couldn’t be more grateful he saved me a lot of money and headache and should definitely get a raise cause the customer service was amazing thank you best in store experience I’ve ever had”
“Xavier was a genuine hero!(Also, Falaq was very kind and helpful, when I called to follow up) .I will be forever grateful to Xavier for helping my autistic young adult son after he was harassed and his belongings were stolen on the Greenline train. He got off before his usual stop for work and entered the nearest store looking for help. It was this Metro By T-Mobile location and Xavier knew right away something was up. Xavier was a steady and calm presence when my son was confused and upset, calling me and keeping my son with him until I could get there. My son can often miss some social cues as he learns to be more independent but he knew right away that Xavier was a safe person and the store was a safe place.These good men are clearly the energy needed in our sometimes lively urban neighborhood. It is clear they see their work as more than just peddling electronic devices; they genuinely care about people in their community.Xavier is exactly the kind of man Mister Rogers was talking about when he said “look for the helpers”. I am so grateful for his kindness to my son.”
“There is a nice guy overthere, every time I go there he helps me with my phone and fix it for me over and over for free. I think He likes to help people. I advice everyone wants to get help or new phone to go there and will leave happy from that store.”
“Big shoutout to Raymond at AT&T for turning a stressful situation into a seamless experience. My husband lost his phone right before our cruise, and Raymond's calm and patient assistance in getting a new phone was phenomenal. His professionalism and efficiency are why we will continue to be loyal AT&T customers. Highly recommend their service for anyone who values reliability and outstanding customer support!”
“Best phone store ever !! I recommend anyone to go here if you are looking for a phone they are understanding . Raymon helped me out also beylor they are amazing !!”
“I recently got a new iPhone at this location, and I had an absolutely amazing experience! Huy was professional, very knowledgeable, and helpful but also personable and kind. Jason was great, as well. The whole team seems like they genuinely enjoy their jobs and are great at what they do, which makes the customer service top notch. I will definitely be coming back to this location and I would recommend the same to anyone!”
“Have had 2 up grades, had just 3 prime, that was still working, want upgrade, was told no more free phones, cost now. By the time I left, with the phone, all accessories needed, between mobile, auto , cords chargers, THE final out the door was over 300 dollars. I have been metro over 7 years, I think is a little harsh, to stay with metro. I could have went with, infinity, with free phone, and cheaper service. All my accessories, would have worked. I should have moved on,”
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“Top notch customer services!!! I explained to them what I needed and they took care of it no problem ? They are very hospitable and went above and beyond to make sure I was satisfied before we left! I definitely ? recommend.”