“the Staff in this place is the most friendliest USPS workers that i've ever met. Especially to their manager Cheryl Thanks for your Awesomeness Cheryll and others too”
“These folks have been extremely helpful on several occasions when I needed to track down an international package. They have contacted sorting facilities, checked personally with mail carriers, and actually called me back when they said they would. People here have really gone out on a limb for me, which I never expected.”
8:30AM - 5:30PM
1015 Grupp Rd, St. Louis“There are other post offices closer to my home, but I choose to drive a little further to use the Des Peres facility. The staff there have been much more personable and helpful than other post offices. As others have shared, Dottie rocks passport renewals! She carefully reviewed our applications today, stapled our checks to the appropriate spot on the form, and told me when and how to check on the progress of our renewal. Thank you Dottie!”
“Fantastic location...not on Manchester Rd like the previous location. Marvin is the main person and does a fantastic job....very personable and efficient. Have had a PO Box in this Manchester PO in all three of its locations...that goes back quite a few years. Original location was in the little building next to the Manchester ball park.”
9:30AM - 5:30PM
2829 High Ridge Blvd, High Ridge“Every time I walk in, I am greeted by a sweet lady. Go in with a positive attitude, get treated with one. (Vice-versa)Also, being open till 1:30 on a Saturday? Can’t beat it anywhere else.Great Service!”
8:30AM - 6PM
1100 Town & Country Commons Dr, Chesterfield“For 13 years, I have used the Town & Country Post Office actively, often asking to hold mail when on trips, without a single failure. In my experience throughout that time, the staff has been responsive, pleasant, and courteous. Only once in that time have I had the mail another address come here, and only once has a letter to me been sent to another address. So, I'm puzzled at serious negative experiences with this post office.”
“I have to rave about Lisa. She's always kind and patient with me. She answers my questions thoroughly, despite having a line. I go out of my way to come to the Arnold Post Office! Thank you!”
11AM - 6PM
375A S County Center Way, St. Louis“The place is convenient, inside the mall. Clerk #15 or Ahmena ( Idk if I spelled her name right), I appreciate her patience in explaining procedures not only to me but to other clients too. I finished my complicated transaction smoothly with her help. I gave four stars because she was alone on a busy Wednesday”
“I had my wedding invites to mail out. The front desk lady was super friendly and helpful (so sorry I didn’t catch your name!). She let me know which stamps I needed for my invites and while this location didn’t have all the stamps I needed, she let me know which locations to check out to get the stamps. She was so helpful and helped relieve a good amount of stress I’d been having regarding the invites.”
8:30AM - 4:30PM
4650 Gravois Rd, House Springs“Kelly, works at the desk is amazing. It's a shame they do not come down our road, but they always make interactions easy and pleasant. Shame to see all the negative reviews.”
“I wish I had gotten their names but this afternoon, I stumbled in with two large boxes, one international. They got me in and out in minutes at the end of the day and with such kindness and joy despite being yelled at by a customer as they stormed out. Love the people at this location. :)”
8:30AM - 6PM
16105 Swingley Ridge Rd, Chesterfield“We worked with Twyla at a passport appointment and she got it done so quickly and easily! At the other location, they kicked us out because we didn’t have enough time to fill out our application and complete the appointment. Today, Twyla helped us get our passport so efficiently and we love it. Definitely will return to this location for another. :)”
“Have had many positive experiences inside this location for many years, helpful staff and quick service. That said, the parking situation outside is consistently a nightmare and very annoying. Wish they'd find a way to carve out some more customer parking in their lot”
“This post office location is the sorting facility for the 63122 zip code. You cannot conduct regular postal business here. You will need togo over to the retail store on Kirkwood Rd.You may need to visit this location if the post office is holding a package for you. When you arrive be prepared to ring the bell as the inner door is closed and locked.The postal worker there the day I visited was friendly and helpful.”
“I want to give a positive to this facility. I was expecting a delivery of an important item yesterday for my business. Tracking said my mailbox was unaccessible (even though I had received mail yesterday and today.) I went to the post office to inquire about it. The supervisor called me and said it may have been mis-delivered.. At 8:30 PM, my mail person (who I believe is new) showed up at my home with my item. I greatly appreciate the fact that my mail person would come back with my item on a Friday night at 8:30 PM. I understand they are changing things up here and mistakes happen, but this location and its personnel went out of their way to get my item to me. It's great to see people who still care. Thank you Shrewsbury USPS. You all are appreciated.”
“Yes, as other reviewers have said, the parking can be challenging. However, once you get inside, the service is above what you typically get at other city post offices. The staff is friendly and they move the line as quickly as they can. When it moves slow, from what I've seen, it's usually the customers fault for not being organized and prepared. An extra bonus, it's an older post office and I like seeing the historical details in the building.”
“Friendly staff, well-organized. They helped my daughter pick out stamps and were do kind tp her. Also, they proactively tried to save people time by seeing if they had parcels pre-labeled.”
9AM - 5PM
343 S Kirkwood Rd Ste 105, St. Louis“Went in today to drop off a package. The line was so long, and only 1 person working. Ray was patient and kind with everyone, and so personable and helpful! He is the kind of employee every business owner hopes for! Thank you for your kindness, Ray!”
“Tamika was wonderful. It was a very busy Saturday where she was the only person working and the only person doing passports. She did a wonderful job making sure she was being efficient as possible while moving as quickly as she could.”
“Service was amazing, friendly and helpful. With only 10 minutes left until close, the professionals got the job done! On 12/23 I tried to ship a box to arrive near Christmas. USPS got it there Christmas Eve. Thank you!! I’m impressed!”
“I thought it'd be difficult getting in and out of the parking lot but it wasn't bad at all! The only employee I could see was extremely masterful at line control and making sure we could all get out as efficiently as possible. She was really patient and nice while still authoritative, which I think worked excellently in a place where people just want to get in and out. There were regulars who called her Brenda.”
“Except for the lack of a disabled entrance, this is a good branch of the USPS. There are drive up letter boxes out front.This location is Dedicated to an Army sol”
“We had made appts for new passports, the appt didnt show up on USPS appt schedule! They were still able to get us in and out promptly with our passport info completed!”