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“We worked with Sandy for our new backsplash and her service was amazing. You can get good deals on tile and flooring, some of their kitchen accessories are not as inexpensive as other places, but what you do get is service, which is sometimes worth a few extra dollars.”
“I was looking for something to cut down the noise of the traffic that I hear from my bedroom window. The young man that helped was very helpful. Even gave me a measuring tool and helped cut the piece that I needed.”
“This location and the people working there are just fantastic! I'm a long time frequent shopper, and about 6 months ago I purchased a set of shop work lights, that unfortunately due to a design flaw are now defective. Since it is past TSC's 30 day return policy, the responsibility is on the manufacturer to honor the lifetime warranty. Well ACS, American Customer Service (the vendor responsible for warranty claims) would not honor the lifetime warranty. Luckily Joe at the High Ridge store stepped up and swapped them out at no cost. It was a pleasure talking with Joe, the store manager. He exemplifies what great customer service is. Thank you Joe!”
“I needed something to tie down some stuff in the bed of my truck. I looked and saw outside the loading area door a spool of twine and a utility knife to cut it with. There were also plastic red flags available. Free of charge. Thank you very much.”
“Lowe's has become a reliable resource for our small needs, given its proximity to our office and job sites. Its convenience alone earns high marks. Moreover, the staff consistently goes above and beyond. Whenever we have questions or need assistance, Lowe's team members are helpful and knowledgeable. They make navigating the store effortless and offer valuable advice for our projects. Their dedication to customer service makes shopping at Lowe's a pleasure. We're grateful for their reliability and the convenience they bring to our business needs. Thank you, Lowe's, for being an valuable resource.”
“Amy, in appliances was a big help picking out my new kitchen appliances, going over and beyond. She went out of her way to help me purchase and load things that weren’t in her department. Home Depot is my new go to place!”
“This is my first time shopping at Menards and definitely won’t be my last. They have everything person might need and if they don’t have it, you probably don’t need it.”
“They quickly sent a text saying my ordered items were ready and in a locker. I ordered other items later that day and they were at pickup. All ready the same day! Customer service pick up was smooth with no hitches. I can't say that about every Home Depot. Thanks for an easy project pickup! I'll be shopping here again.”
“This location usually has everything I need for from a big box store for my jobs. Drainage pipe, lumber, fasteners, tools whatever. I could probably find some stuff cheaper at other suppliers but you can’t beat the convenience. It’s also close to most of my jobs. The staff have been nothing but friendly and helpful to.”
“I am so thankful for the team at Autco Home Appliance, led by our sales associate, Jay Starling. Jay was our man from start to finish. He helped my wife and I make some difficult decisions on our remodel. We took our time and never felt rushed or pushed. We were able to get a refrigerator, rangetop, dishwasher, dual ovens and a dishwasher. All top name brand appliances like Bosch, Wolff and GE Profile. The price was fair and the service top notch. They even stored the appliances in their warehouse till our contractor finished the job. Additionally, when the red knobs for the Wolff range were not with it, Jay personally made sure Wolff sent us out a new set. I could not be happier with Jay, the team and the service we received from Autoco!”
“Bob is the goat. Dude is always down to help and has the max amount of knowledge about everything. Very intelligent human being. He deserves everything great towards his way. Great human. Great tips. Great worker. 4 customers waiting to ask a question and a coworker telling him they needed assistance up front on the walkie-talkie And still took his time to give us a very helpful answer. He needs to make well over 6 figures if he is not. He puts this Lowe’s on his back. Have plenty encounters with Bob and he’s great”
“I used their key cutting kiosk to make two extra keys. I loved the ease and variety of images for the keys. I knew my daughter would like a particular image. I selected it for her.”
“I was very fortunate to have Zack in Lumber working with me. He was so professional and very patient! It was such a pleasure to see such high quality employees working at my Home Depot. When two competing companies are right next to each other, having great service sends my back to Home Depot every time! Thanks, Zack.”
“Had a great experience purchasing windows for the first time. Shirley was amazing. Explained everything. Made sure everything was perfect. A very pleasant experience. I will definitely be back again.”
“Today is Black Friday, an obviously hugely busy day. While trying to take advantage of an on-line Black Fri. deal, I hit a snag. Between "Michelle" in the Lawn & Garden area at the Sunset Hills store, and the on-line representative, we got the order placed. I'm so impressed with Michelle - she was so incredibly helpful, despite being crazy busy. Nicely done Home Depot!”
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“I purchased a bathroom shower surround + pan, and a glass door. The sales man didnt know to warn me that the shower door would not work with the surround I purchased. Thankfully after opening the box, I quickly realized it was wrong, and they allowed me to return it and I purchased the door that would work. The first shower door was a foot taller than the surround.”