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“I shattered my phone screen and the visibility was getting worse by the minute. I found Hightech Wireless after a quick Google search, and they were able to get me in the same day. He had my new screen on in literally 30 minutes, and was so kind and friendly to work with. I would recommend this place every time. So amazing!”
“They were so great there. I brought my phone in to get it unlocked works perfect. Now The guy that helped us was nice and knew what he was doing. I will be back i will tell eveyone about my experince. Thanks again....”
“This place is amazing. My cell phone kept going dead and I wasn't sure where to take it. I googled cell phone battery replacement near me and drove here. Super satisfied with the time it took to replace the battery, the cost, and Kyle was very knowledgeable. I will come back as needed.”
“The greatest customer service, I stop there last week and I was welcomed by Juana, she was really helpful and answered all my questions with great attitude, also want to cheer up, Jaretzy and Ash, Thank you.”
“I recently switched from a different carrier after 8 years and have been having issues with my service. I came to this location after purchasing my phone elsewhere. Sabrina was so unbelievably helpful and treated me as if I was a customer buying 5 phones from the store. She spent time with me, fully explained everything and how to possibly avoid the same issue in the future. She went out of her way to search for more answers and is following up! I've never experienced top rate service at any cellphone carrier location when the employee knew from the start there was technically nothing in it for them. I was so pleased I was looking for something small to buy just to thank her and she explained that wasn't necessary and I am 100% certain I will get the same treatment at this location in the future whether I am adding 10 lines, just paying my bill or having technical difficulties again!! We will be coming to this location only for all upgrades and anything else in the future!! Thank you Sabrina for being you and taking such good care of me!”
“I switched from At & t to Boost at this place. Victor here helped me in the process of the switching. Customer service was exceptional. I would highly recommend this place for your mobile shopping.”
8:30AM - 7:30PM
3039 Prospect Ave, Kansas City
Mobile Phones
“Best store in town, always they have great deals they traded my old iPhone to the new iPhone, I appreciate you guys taking care of the community. Special thanks to Bashar come ask for him he will take care of you!!!!!!!!!”
“The gentlemen was patient with me as I work remote and had a meeting during the time of pick-up. He was quick and efficient and had everything ready to go by the time I was done. Very kind and jovial.”
“Top of the line experience. Moe and his staff are extremely helpful, I've been coming here for years. Service is always amazing and I get amazing prices. Highly recommend!”
“Make the switch! CJ cut our bill in half compared to what T-Mobile was going to charge us. We left happy with a cheaper bill and new phones. Thanks for taking great care of us, CJ! Very authentic guy who went above and beyond.”
8:30AM - 8:30PM
4745 Parallel Pkwy, Kansas City
Mobile Phones
“Stephanie did a marvelous job. Very patient and explained everything very well to me, even was able to get me a case and screen protector for 50% off! Left Metro and very glad I did.”
“DeMarco is the only AT&T employee that doesnt give off that “ if you dont buy anything leave the store” energy great employee needs a raise. Julissa Trained him Great!”
“Quick, respectful, and good at their job. I went in because of technical difficulties. They were able to identify my phone's make at a glance, and its issue just as fast.”
10AM - 8PM
1212 Brooklyn Ave, Kansas City
Mobile Phones
“Great place to stop in the area. I go out of my way to buy smokes there. The owner is an amazing guy and made a great impression on me and I bet you as well if you stop in!”
“This store is great! The girls here always help whenever I need anything. Summer and Lauren are top of the line customer service. Recommended over any metro store around.”
“this store was very helpful . I was having spam in my device and the young lady imani that was working was patient with me and really explained to me what was going on and what steps to take if it happened again. . .”
“I accidentally selected the wrong response on an ATT survey. I received great service from Denell and would rate it as 5 stars. There were issues out of her control that caused an extend wait time at the store to get my order processed. This falls on the technical side of ATT/First net.”
“Awesome service. 5 stars all day for the quality of service I get each time I come in this store...he Is always super helpful and pleasant to deal with. He definitely goes above And beyond. Would highly recommend”
“I went to a different store to drop off my old device (trade in) and they said I had to mail it in. They told me I had to call customer service and get a shipping label. That was a bunch of BS. I went to this location and they took my device no questions asked. It was so quick and easy. I'm only going to this Att location from now on”
“Never been to a Metro PCS that the attendant was so cool! I had a great experience.
I was lowkey scared to go in but I came out with an awesome experience! Thank you”
“I to the location and was helped by Maryly for customer service she was fast efficient and pleasant to deal with. It's not all the time you have that kind of efficiency in customer service she was great. Thank you for your service I will always use this location for business”
“Cathrine is a great business woman. She’s very kind and thoughtful even understanding for my needs. She makes me feel at home. She helped me get a new phone that’s best fit for my needs. I’m very happy with her service wish I could give her 6 stars!!”
“Great staff Julia was very helpful she explained things in the way I can understand she loves rainbows I even had it my Messenger account to my phone so I wouldn't have to do it myself that took so much pressure off of me thank you Julia and keep smiling it's golden”
“I went to this store to get a phone upgrade. Mikel did a great job helping me through the process as quickly as possible while juggling the needs of other customers as well. Thank you for the excellent service!”
“JJ helped me find my phone which was like finding a needle in a haystack. He did not give up! He made phone calls and was able to locate in a place I would have never found it! I so appreciate the time and diligence! You don’t find customer service like that very often. I am so grateful!!”
“Every time I come here, the customer service always is top tier. The employees always make me feel heard and taken care of. Kyle just helped me and answered all of my questions in a way that made sense. 10/10.”
“My boyfriend and I went into the store today to Look for a phone for my boyfriend. The owner of the store was a very kind young man and he helped us and he was wonderful! He helped my boyfriend pick out a phone and get a good plan that fitted his needs. The gentleman helping us (we didn’t catch his name) really made everything easy and quick and he gave us lots of good information. He made the whole process nice and easy and he even made us laugh quite a bit. 10/10 I do recommend and we will be back in the future!”
10AM - 6:30PM
1021 Central Ave, Kansas City
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“Connor was really helpful this week! He is very knowledgeable and made something that I thought was going to be a hassle, but it wasn’t. Connie made it easy and we really appreciate his help. This store is really good!”