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“Pretty quick and straightforward! I was originally going to get my phone screen fixed, but I decided on getting a new phone as the person that was working there told me it would be a better option. So, here I am. Thank you whoever you are!I'll be coming back to get a screen protector and a phone case :].”
“Dana was the most helpful and courteous person I've ever met she helped us when she didn't need to her customer services actually she conducted herself in a very professional manner I think this lady should be running her own store and she definitely deserves to be a manager you guys did awesome hiring her”
“Need to goHaving serious technical difficulties with hackers and something like a thing that says "radio off" in my phone sometimesTerrifiedYou would be tooBlessedLet's all be kind to each otherThank you”
“Great costumer service. I went today and alejandra was very helpful. She help me with my phone issues i went to another different store and they couldn't fix it. But she was able to do it so easy. Im so thankful she was there. I really like the service. ??”
“Harmony was one of the best customer service agent that spent 3 days helping me download all my 200,000 photos and videos of my kids and memories. She went way beyond my expectations. She was super courteous, charming and professional. She made the process so easy and efficient. When I decide to buy my next AT&T iPhone I’ll definitely buy from her again. Thanks, Harmony! ?”
“Came in to see if it would be a good idea to switch from ATT to Verizon. Alexis answered all my questions and offered me some suggestions. Ended up purchasing. Would reccomend Alexis to work with!”
“I've been with boost mobile for over a decade and have always appreciated the service. Nithin was a knowledgeable and kind associate. The other woman, I forgot her name, recently helped me save a lot of money and took care of my concerns without any problems. I genuinely would rather come to this store than use the call center. The call center itself has failed me many times. The associates at this store are always really good to me!”
“So, my 1st experience w Metropcs sucked (gladstone store)but on at least 3 occassions I have come in w/a mess anyone else wouldve said we cant help you or been too lazy to try. Steven is amazing & so are the girls. He saved another customer who was considering leaving for Mint or other type no face to face company. They should give them a raise. Staci Waggoner”
10AM - 8PM
1212 Brooklyn Ave, Kansas City
Mobile Phones
“Best place in town with the best prices. I went there to purchase a new phone because my current wasn't charging. Instead the owner, Mujahed cleaned the charge port for free enabling it to charge once more. He saved me lots of money and was very kind and professional. I will definitely be a returning customer knowing I will get a first class 5 star experience every time for my cell phone needs. Thank you again Mr. Mujahed.”
“I switched from At & t to Boost at this place. Victor here helped me in the process of the switching. Customer service was exceptional. I would highly recommend this place for your mobile shopping.”
“Many thanks to Randy for his help in restoring my voicemail and his patience while my phone updated. This store has helped me many times and their help is always greatly appreciated. Randy was outstanding and very knowledgeable. He was courteous, professional and personable.”
“This is by far the best Boost store I've ever been to! The staff here are very friendly, courteous, and helpful. I will be coming here from now on. Amazing experience!”
“Had an issue with my volume rocker on my phone being stuck and Shane was wondeful and cleaned up my phone in less than 30 secs. Definitely worth coming here for any phone repairs.”
“Best customer service E.V.E.R!! Two techs worked for several hours helping two geezers set up an Apple Watch and fix issues on the phone! Courteous and persistent service!”
“Valor at the AT&T store was so kind and helpful and got me good deal with a phone that I never thought I could afford. My grandson is very jealous lol Valor was such a kind and informative gentleman. He made me feel like I was special and not just a number but a valued customer. My experience was quick and not like the horrible experience I had 3 years ago where there was fraud within your company from ordering online. I will just go to your store and leave happy not upset about 11 hours in 2 days and your fraud department. God bless your staff and especially Valor at your store at the legends in Kansas city Kansas ? Sincerely Gwen Johnson”
9AM - 7PM
3385 Main St, Kansas City
Mobile Phones
“This is absolutely the best Verizon store. The staff definitely go above and beyond to help us. I didn't feel any pressure and they were so knowledgeable. Definitely go this location and avoid other Verizon store in Olathe location. Personally want to thank Ashley for all her help. She really helped us with setting up with new plans and getting new phones. She is the great help!”
“Had insurance on a phone but the real policy does not, I REPEAT DOES NOT REPLACE YOUR PHONE! You get credits towards a replacement phone it could cost you the same if not more to get the phone replaced depending on who helps you, after two days this one guy was able to help me as long a changed my daughter phone number and she lost all her information”
“JJ helped me find my phone which was like finding a needle in a haystack. He did not give up! He made phone calls and was able to locate in a place I would have never found it! I so appreciate the time and diligence! You don’t find customer service like that very often. I am so grateful!!”
“Oscar did a marvelous job! He was very helpful & super patient, kind! He did such a great & marvelous job! & had a beautiful smile on his face! Great job Oscar, thanks ?!”
“This particular store is so helpful and so much better than the legends store . If it wasn’t for the help of Kevin the best manager ever Katherine and Lyric ,I would have not stayed with the company !!! I highly recommend this store to everyone !!! Best customer service ever !!!! They are helpful nice and very professional !!! I will bring friends now instead of leaving the company, I will bring so much business here just because the customer service is totally on point !!!! 5 stars 100 percent best AT&T store in town !!!! Absolutely amazing !!!!! I cannot say enough good things about this store !!!”
“I’m from TX and on the road constantly. Family are always having issues paying the internet bill. Decided to go and see if I could pay it in another state. Easy peezy!! In n out. Thanks Dylan. ??”
10AM - 7PM
840 Minnesota Ave, Kansas City
Mobile Phones
“(Translated by Google) Reyna was very kind to me and helped me with everything. What. I needed on my phone(Original)Reyna fue muy amable con migo y me ayudo con todo. Que. Neccitaba en mi telefono”
“Great staff Julia was very helpful she explained things in the way I can understand she loves rainbows I even had it my Messenger account to my phone so I wouldn't have to do it myself that took so much pressure off of me thank you Julia and keep smiling it's golden”
10AM - 7PM
7658 N Oak Trafficway, Kansas City
Mobile Phones
10AM - 7PM
2706 Independence Ave, Kansas City
Mobile Phones
“well we went in there with the problem that we couldn't solve, and we tried the other cricket store on Wilson and they did not do anything helpful for us. however from the moment I walked in with the phone the girls there were extremely helpful knew exactly what they were doing not only that, but they didn't bother to charge us. As far as they were concerned it was just part of customer service period and it was greatly appreciated!!”
“I have been too many cellular dealers over the years but I have never had the amazing help and customer service and professionalism that I had at this Verizon dealer her name was Molly and I have to say I will definitely be a repeat customer as long as she is manager she is the best there is out there”
“Miguel was very helpful and professional. Today I paid my old bill and my sister got a phone. He made it happen d to leave without a phone. Employee more employees like Miguel.”
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“The person who helped us get our new phones was named Sky Blue. He was very helpful and saved us money on our bill. He even put our phone cases on for us. 5 stars for him! Hope they are paying him well because he deserves a raise!”