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“Gabe assisted my mom and i in purchasing new iphone 17s, he was very personable, vibrant, and efficient. he even assisted my mom in recovering her photos so she could back up her old iphone! we will definitely refer others to this location! Even Evan was very nice and we talked about fallout 76, these young men are very sweet!”
“I went in the store with no hope. Can in and the vibe was awesome. MATT VENCHUS welcome me in and automatically I felt at home. He took care of me, got me what I needed, gave me the best deal in town and I walked out as a Happy customer. I recommend anyone who needs a great phone company to switch to. I recommend coming here”
“I got bounced around over the phone between several different departments with T-Mobile, nobody could figure out how to help me. I went into the Ward Parkway location and Scott helped me. He took time away from his break to help me through every step of the way. Couldn’t have asked for a better experience or better help! Love this location, they’re great!”
“I gotta give it up for Rebecca and Adam. I pulled up less than an hour before they were closing down, but they stayed 100% patient and helped me through the whole process.
They never made me feel rushed or like I was killing their vibe at the end of the shift. They really could’ve told me to come back the next day, but they stayed and made sure I was straight.
Good people for real. I appreciate the help!”
“So my review is more for the customer service standpoint. We just started with them as they service our new address we are actively moving into. The sales rep who we purchased with at their 833 number was amazing! As well, Keisha in the call center in Up State New York also chefs kiss amazing and Saude in the repairs fantastic. Now the gentlemen that I didn’t get their names from 8/25 and 8/28 terrible. Gave me a bad taste in my mouth about this company. As I said this is new service. We are moving it’s stressful already. Don’t lie to your customers about scheduling their service start just to get them off the phone. I deal with hateful customers all day and I still remain professional and loyal to what I say I’m going to do.”
“I highly recommend this store in Midtown. Darius was a big help after I lost wifi at my apartment for a couple days. I got their wifi router & was in & out within 20 minutes.
He recommended that I switch over from my current provider to save over $70 a month with both services. Very knowledgeable/professional young man.”
“This store is the best… consistently excellent customer service, and they go out of their way to make sure you can get every discount. Thanks Janet for the big help!”
“My husband and I are 23 year customers of Verizon. We’ve had several issues with Verizon but the most recent was a humdinger!!! We went to the Verizon store at Ward Pkwy. and Tamia worked with us tirelessly, spoke to V Customer Service for quite a while and was VERY knowledgeable, patient and kind. We are Seniors and have no tech savvy. She resolved our issue when we had dealt with multiple people both online and in-store. She deserves, at the very least, a first class cruise or the equivalent thereof!!!
Thank you, Tamia…you were a Godsend!!!”
“Today I visited Boost for service. I felt my phone was not working like it should. A young man, Seth waited on me and within minutes he began to answer my questions and explained to me what needed to be done. Seth was so professional and kind to show me how to correct my mistake. I was not following through correctly to up grade my apps.It is nice to have professional young people work at a business with a smile and knowledge; providing good service. Thank You and thank you Seth.”
“The manager Chris at the store in the Grandview location was extremely informative and courteous as well as professional when dealing with my Internet issue... T-Mobile need more managers like Chris, and I will tell all of my friends and coworkers about Chris and his professionalism at the Grandview location, thanks!”
“Came to the store today to deal with a few things. Ended up having Tim G. as our sales rep. What a pleasant and helpful person to deal with! He really went above and beyond to help us out and make sure our experience was nothing short of exceptional. What a lovely young man. Would definitely come back.”
“Thank to Elizabet she was very kind and professional. She helped me with a problem I was having with my phone. Highly recommend this store⭐️⭐️⭐️⭐️⭐️”
“Angel help me this AM, when I was reeeally in a spot. I'm a touring musician, and am in a different city every night, and knowing I was leaving town at noon, she pulled all the stops to try to help me get a new phone on a manufacture defect, before I left town. THANKS AGAIN FOR ALL YOUR HELP!”
“I came into your store today with a problem. Your employee was so kind. I really appreciate him. He is representing your company well. If you have something special for great employees he deserves to have it thank you so much his name is Shihab”
Open 24 hours
1000 E 9th St, Kansas City
Internet Service Providers
“I had amazing service. LOVED it. Prior to quarantine, I needed work-from-home internet .... FAST. Plus I was living in a really old building. Great service. Excellent speed. Never had an issue. Thanks all.”
“Mr. Ser Oliver was the best Spectrum representative I have ever worked with. He was extremely helpful, kind, and patient. My Grammy now has a new and working phone thanks to him!”
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“I came to this store last week needing assistance, actually a lot of help, and worked with Laurie. To say she was helpful, is the understatement of the year. She went well above board to make sure that I had a thorough understanding of all my inquiries. She was extremely knowledgeable, patient, pleasant, and professional. I could not have had a better experience…”