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“Phil is THE BEST! I worked in customer service for three decades, and he gets it! He is so friendly, so knowledgeable so helpful and very efficient which makes the line go very quick!”
“Phill is the real MVP!! I came in feeling super stressed, but thanks to his amazing service, I left with a big smile and a perfectly packed box. He was fast, friendly, and genuinely charming. Phill definitely deserves a raise! I’ll absolutely be coming back because of him. Highly recommend!”
“The delivery guys were courteous, professional, and friendly. They had my Serta mattress set up and my old one removed in no time. They cleaned up all unboxing materials as well. Very pleased with the delivery guys as well as my encounters with customer service. Thanks again.”
“Great in store customer service. Ashley was the best. Knowledgible, efficient, friendly and helpful. Other members of the in store tem were too. Ill be back to this location.”
“Always lovely service Scott was very helpful just now and was friendly and sweet! Wish I could help him in his job more than good review but I didn't have time to say a good word to a manager”
“The store is newly remodeled and they are now open on Sunday! This convenience has been a game changer for me! Not to mention Jyothsna and Nanita are so kind, courteous, and efficient. Thanks for going the extra mile and being open on Sundays!”
“Jordan deserve a raise! Great customer service and he genuinely cares about his customers. I was about to buy an envelope, but he stopped me and let me know that the shipping label that I have comes with an envelope and helped me pack it up as well. Helping his customer saving few bucks. Friendly, honest, and genuine.”
“This UPS location is great. I'd been there before and had good experiences. Yesterday I went in with about a dozen similar rugs to return to Amazon. It was very confusing mess with emails, return labels, rug descriptions. The female employee was very patient and helpful. When we left, most people would have said good riddens, but she said to come back for help anytime.”
“I was having a really hard time getting my documents to print using the retrieval code. The team was very kind, tried to troubleshoot, and (once the documents were deemed cursed) helped me print them. Thank you for your patience and making a frustrating experience much better!”
“As I entered FedEx, I was immediately greeted and asked how I could be helped.
The young man was very helpful, explaining what would need to be done, and actually taking care of the process for me.
Thank you and kudos to your staff ? ?”
“Really nice people I needed to go there to print out a shipping label and they did it for free even though it's supposed to cost five bucks, definitely recommend”
“Beth and Kayla were awesome. I was having a problem with the shipping label to return an item to a certain company and Beth and Kayla were most empathetic, helpful, patient, and efficient in guiding me through my situation. Please reward these ladies for their excellent service! They were most conscientious and concerned in help fixing my dilemma.”
“Maybe I'm partial because my son works there but he loves it and the people are great. I went to the work picnic and was given a tour. They seem to provide a cool and friendly work place for their people. Everyone was friendly and went out their way to make me feel welcome.”
7:30AM - 8:30PM
13342 Lakefront Dr, Earth City
Shipping Centers
“Last night, I was assisted by Lavera and Jeff, and I just wanted to give them a kudos and shout out. A mistake was made where a shipment label was accidentally cancelled after it had already been picked up from the Dropbox. After contacting customer service, I was directed to visit the Earth City location in case they were able to assist. 30 minutes before closing, Lavera welcomed me, gathered the info she needed, and asked Jeff if it’s possible to find the package. Jeff worked a miracle, found my package and we were able to create a new shipment label to send off the package in time. I just wanted to publicly thank both Lavera and Jeff for being so helpful and calm. They turned a potentially challenging situation into an easily resolvable one. While I know this is not always possible, I wanted to thank them for their efforts.”
8AM - 6:30PM
12685 Dorsett Rd, Maryland Heights
Shipping Centers
“John, the manager, went the extra mile to save me money on packaging by personally cutting my over-sized poster to fit in a more cost-effective box. Then he explained all my shipping options clearly, always keeping my needs, and budget, in mind! Thanks, John!”
“I’ve utilized this post office for 4 1/2 years prior to moving and today I’ve had the best customer service experience. Mr. Hemphill assisted me with retrieving a package that had the wrong address on the shipping label. I spoke to him last week and after he got my information, I told him I will be in contact. By the time I called him the package was already in route to be delivered to the wrong address. He was able to contact the carrier and have the package held back at the facility for me to pick up.
Couldn’t have been more grateful. Thank you Mr.Hemphill !”
“Emiah exceptional customer service and customer experience took the time out super patient got me the file I needed and printed them off with no problem. Also shout out to Devon the Dude!”
“DHL service was outstanding. They not only took the time to figure out the complicated foreign address with the districts, regencies and sub-districts - but also stayed a bit after hours to make sure the packet is sent on time and I don't have to come back. Awesome experience, highly recommended.”
“The clerks are always helpful and friendly. They definitely don't get enough credit for the hard work they do here. They may not have all the amenities available at larger locations, but as a local post office it's well stocked. Expect to be in and out within 10 mins, there's usually a few folks in line. Have some patience and cut these folks some slack.”
“Postal clerk greeted & acknowledged everyone who walked in. Wait was short, and from my observation there seems to be a good rapport between the usual customers and clerk.”
“I was worried to come here to ship a box based on the recent reviews being negative, but I decided to give it a try. I was greeted by a young man who was very helpful in making my shipping process smooth. Great experience! Will come back.”
“I’ve had a P.O. Box at this location for a while now, and the service has always been great. Cody and the rest of the staff are super friendly and always willing to help out. Whether I need help tracking down a package or just have a quick question, they’re always patient and on it. It’s honestly one of the most helpful post offices I’ve been to. Big thanks to the whole team”
“I don't live in this zip code but I utilize this branch frequently. I've never had any issues with shipping anything certified or priority. The ladies are usually kind and helpful. Hopefully it continues to be this way.”
Open 24 hours
1525 Woodson Rd, St. Louis
Shipping Centers
“You gotta call on the weekends, that’s when the nice lady who does her job works and instead of saying she will call you back, she actually calls back and looks for your package and brings it out to you once you arrive.”
8:30AM - 6PM
16105 Swingley Ridge Rd, Chesterfield
Shipping Centers
“We worked with Twyla at a passport appointment and she got it done so quickly and easily! At the other location, they kicked us out because we didn’t have enough time to fill out our application and complete the appointment. Today, Twyla helped us get our passport so efficiently and we love it. Definitely will return to this location for another. :)”
“Great customer service!I have no idea why this place got rated so bad. But I went there to ship my stuff, and the employees were so nice to me. Nothing rude or unprofessional here.”
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“Best customer service and best shipping service out there. I highly recommend this place to anyone. Even to work there as I do now is even more amazing. I love the OD Family so come on over.”