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“I had the pleasure of working with the guys in Salem, NH. I brought my son’s ipad 9th generation in this afternoon and the screen was so bad I wasn’t sure they could do anything. They said give us 2 hours and only pay if we can actually fix it. They did an awesome job and the ipad is like new.
I would recommend the Salem, NH store for any of your apple repair needs.”
“Great experience. Mike was super helpful and knowledgeable. Would highly recommend seeing him if you need a phone upgrade.... editing to add that Ludwin was extremely helpful when my screen protector broke. Great store!”
“Nelson was so amazing! He was very knowledgeable and very patient with me. My hesitation on upgrading my Galaxy 7 was very clear but Nelson assured me that he will walk me through the process and make sure I left with confidence and security with the Galaxy 24! Thank you so much, Nelson, I appreciate your kindness and customer service!”
“Justin and Devin provided excellent customer service that made the experience of upgrading my iphone quite simple and stress free. From initial greeting to completion of the whole process of transferring data and applying the screen protector, it was a breeze with all the interruptions that they had to deal with during my visit.”
“We were helped immediately after walking in. The person that helped us was very knowledgeable and super helpful. He helped up find us find exactly what we wanted.”
“Amazing deals very affordable and the customer service is amazing. Natasha goes above and beyond to help me any chance I have an issue with my new phone or tablets because I do not know how to work electronics well. Doesn't matter how many times I go in Natasha is easy to help me and has taught me a lot. Highly recommend!”
11AM - 6PM
4 Plaistow Rd, Plaistow
Mobile Phones
“Amariliz Colon helped us with getting an Internet Modem. Amariliz was so very nice & personable. She made sure every thing was in order and knew exactly every single thing she needed to do for us. She even said “I will make sure everything works perfectly for you” and guess what…it did!!! Kudos & a High Five ?️ to Amariliz Colon at the Plaistow, NH T-Mobile Store, 4 Plaistow Rd, Plaistow, NH 03865. Marariliz’s work ethic is what every employee at T-Mobile should follow :)”
“My fiancé and I came in to upgrade to the new iPhone 15 this past weekend. We've been loyal with Verizon since we opened a plan together almost 6 years ago. We had the iPhone 12 Pro Max and were initially going to keep the same model, but after comparing the Pro Max to the new Plus, it was a no-brainer to go with the Plus. It is the same size and cheaper, and we didn't care for the 5x zoom camera, so it made the decision easier.Alberto serviced us and he was amazing. We called ahead and spoke with him and then he took care of us while we were there. We went into the back and found the only 2 Plus models they had left; and even found me a blue Titanium Pro Max and I almost changed my mind! I told him to hang onto it and make someone else's day. I was having issues with my iCloud Backup, and Alberto assured there were going to be no issues - and he was right! He transferred everything over to our new phones swiftly and easily, and made the entire experience simple. He alerted us that we had an insanely good trade-in value, so we convinced ourselves to splurge a little with new cases. He also told us to give Verizon billing a call to see if they could waive the new phone fees since we've been loyal customers for so long - another great tip! They removed the fees within one live chat session.If you're looking to get into Verizon for new phones, you HAVE to go to the location in Methuen in the Loop complex and see Alberto. You won't be disappointed!”
11AM - 5PM
18 Plaistow Rd, Plaistow
Mobile Phones
“Sebastian was a tremendous help fixing my phone after I downloaded a nasty virus. He has always been so helpful any time I have come in. Give this man a raise in salary”
“Rosemary is excellent. She is extremely knowledgeable with each phone and how they work. She was very helpful with setting up my service on my new Samsung phone.The owner and/or manager definitely needs to give her an immediate raise in salary.Tim Cronin”
“Switched to T-Mobile after a disaterous run with Verizon. Joe and his team have great experience and service acumen. Joe and his team went above and beyond to provide me with exceptional service, helped me to push my rebates, and discounts through and cut my bill $75 bucks a month with the same service and features.
I drove from Boston to save on taxes, but I will continue to return to this store because of the level of service Tuscan Village provided, as well as the experience store itself.
This is a shining example of how every customer should be treated.”
“I went in for an upgrade and Angel helped me out. He made everything nice and easy and answered all my questions before I could even ask them. Will definitely recommend him to friends and family for future business”
“This T-Mobile not only helped me leave my previous provider and switch to them, but they gave me great service, immaculate help, and they’re just like us in the community!! Definitely recommend this store”
“I could not find the review that I posted. I made a mistake on that review it was not Tarboro store. It was the Greenville store that let someone make a purchase on my account it has been a week now and I've got the runaround from the 611 number the fraud department etc. and the only person that has kept their word and try to help me fix anything is Dexter in the Tarboro store and he had nothing to do with the situation so my apologies to you Dexter for putting the wrong store down and thank you Dexter for reaching out and keeping your word and explaining so much more to me. My apologies for making a mistake about the store.”
“My experience at this location was notably positive compared to other reviews I had read. Jay, alongside another employee whose name I unfortunately forgot, demonstrated exceptional professionalism and courtesy. Notably, Jay advocated on my behalf during a challenging phone transfer from another provider, ensuring a smoother process despite the difficulties presented.”
“The customer service at the store is exceptoinal. There was a woman named Anabelle that entertainted our kids with educational activities on iPads while we got our devices fixed. We had to go back a second time and the people at the store were just as helpful.”
11AM - 7PM
203 S Broadway, Salem
Mobile Phones
“Have a couple iPhones with Consumer Cellular and performed the QR Code E-Sim install (the switch from T-Mobile to AT&T piggyback cell tower network) using telephone support everything went very smoothly. After the switch my wife could not call me! Kept going direct to a message my mailbox is not setup! After 2 days of pulling my hair out with telephone support and I don't have any hair my CC rep made an appointment at this Target Mobile location. I consider myself very tech savvy what can they do that I can't? Turns out there was a conflict between the E-Sim install and old physical Sim Card in each phone. When Jacob viewed settings/cellular he could see the old Sim's and immediately removed our cases and took out the old physical Sim Cards, then the extra Sim’s could be deleted from settings/cellular! Like magic my wife can call me now everything working great! The next day I did have to reset my mailbox again and I lost my Visual Voicemail. Two More calls to CC help (make sure you get troubleshooting) my Visual Voicemail was restored! Kudos to Jacob at Target Mobile 203 S Broadway, Salem, NH location CC do not lose Jacob and give him a raise!”
“I went to this Verizon location today because I needed to sort out my account that had many issues. Mike worked with me for two hours and after multiple calls to customer service he was able to straighten everything out. He is definitely a seasoned veteran when it comes to dealing with all the ins and outs of the company. Mike was a pleasure to work with and I would recommend anyone that needs help with all things Verizon visit this location and ask for Mike!”
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“Personnel at Verizon Hampstead NH are knowledgeable, personable, and willing to help with any cell phone issues. Having been there for may years, I would not think of going elsewhere.”