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“Had an amazing experience at this store. Kendrick went above and beyond to make sure we were taken care of and understood what options we had on an upgrade. Highly recommend visiting this location!”
“I’ve had my fair share of experiences buying phones, especially with Verizon. This was by far the best experience. Nelson was great at listening to what our needs were and addressing them to the best of his abilities. A++ customer service. We will definitely return for future purchases!”
“Guy was great, but glass had a burr, cracked and was just replaced last week and had to pay again. Going to Verizon going forward. Never had an issue with plastic, these glass ones are awful!!!!”
“Javier is awesome! He is obviously a very nice man, super personable, and made the process less boring by engaging with us about other things not related to the products we were buying (because there was a lot of waiting for our old phones to do stuff like update and transfer data). Kinda awkward when your customer service rep doesn't know how to be a social human if you're doing a lot of waiting. Javier kept us engaged and we shared a lot of laughs. The other associates, assistant and store managers were also great, but Javi stole the show. Will definitely come back to this store location for future needs.”
“I lost my phone in the Boston Harbor. Came into Salem Verizon to get a new phone. Tony helped in the best way. He turned what was a very bad day into something good. I usually go to the Verizon in Nashua, but I now return to Verizon in Salem.”
“The Best experience ever had shopping for a cell phone.
After a terrible experience at an authorized dealer in Methuen Massachusetts, this place solved all my issues and made my day.”
“Gilberto and Tristan were phenomenal! They were both very knowledgeable, patient, and had excellent customer service skills. They made the experience easy and enjoyable from start to finish. I would highly recommend them to anyone looking for great service. Thank you, Gilberto and Tristan!”
“Have a couple iPhones with Consumer Cellular and performed the QR Code E-Sim install (the switch from T-Mobile to AT&T piggyback cell tower network) using telephone support everything went very smoothly. After the switch my wife could not call me! Kept going direct to a message my mailbox is not setup! After 2 days of pulling my hair out with telephone support and I don't have any hair my CC rep made an appointment at this Target Mobile location. I consider myself very tech savvy what can they do that I can't? Turns out there was a conflict between the E-Sim install and old physical Sim Card in each phone. When Jacob viewed settings/cellular he could see the old Sim's and immediately removed our cases and took out the old physical Sim Cards, then the extra Sim’s could be deleted from settings/cellular! Like magic my wife can call me now everything working great! The next day I did have to reset my mailbox again and I lost my Visual Voicemail. Two More calls to CC help (make sure you get troubleshooting) my Visual Voicemail was restored! Kudos to Jacob at Target Mobile 203 S Broadway, Salem, NH location CC do not lose Jacob and give him a raise!”
“Mike was very helpful in purchasing my new Mac Neo. There was no one available to help me so he stepped away from what he was doing to help me complete my order and answer any questions I had about transferring info to my new computer. I would recommend this store.”
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“When our phone screen wouldn't come on we brought it to CPR in Salem NH. Technician Nick respectfully listened to our concerns and gave us a fair estimate for the most likely repair needed,replacing the screen and cable. When that did not resolve the issue, and further diagnosis was done, it was determined that the issue was a failed mother board in the phone, and that replacing the phone would be the most cost effective solution. At the end, what a surprise it was that we were not given a bill, even for the diagnostic work that had been performed! A great job by an awesome crew! Our thanks to all! Dave & Kathy S.”