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“When our phone screen wouldn't come on we brought it to CPR in Salem NH. Technician Nick respectfully listened to our concerns and gave us a fair estimate for the most likely repair needed,replacing the screen and cable. When that did not resolve the issue, and further diagnosis was done, it was determined that the issue was a failed mother board in the phone, and that replacing the phone would be the most cost effective solution. At the end, what a surprise it was that we were not given a bill, even for the diagnostic work that had been performed! A great job by an awesome crew! Our thanks to all! Dave & Kathy S.”
“I cannot say enough good things about my experience with Ashlee. I came into Verizon dealing with an extremely stressful situation with my phone, and she immediately took the time to understand what was going on and help me navigate the process. She was incredibly patient, knowledgeable, and reassuring throughout the entire experience.
What stood out most was that she went above and beyond. She didn’t just give me the easiest answer or send me on my way. She continued to pursue different solutions and made sure we explored every possible option until we figured out a way forward. She made a situation that felt overwhelming so much easier to handle.
I’m incredibly grateful for her kindness, dedication, and willingness to genuinely help. She is an amazing representative and a true asset to Verizon. Thank you so much for everything!”
“Had an amazing experience at this store. Kendrick went above and beyond to make sure we were taken care of and understood what options we had on an upgrade. Highly recommend visiting this location!”
“I’ve had my fair share of experiences buying phones, especially with Verizon. This was by far the best experience. Nelson was great at listening to what our needs were and addressing them to the best of his abilities. A++ customer service. We will definitely return for future purchases!”
“Guy was great, but glass had a burr, cracked and was just replaced last week and had to pay again. Going to Verizon going forward. Never had an issue with plastic, these glass ones are awful!!!!”
“6/2/26
Leo Marques has exceptional skills in dealing well with both customers and information multi-tasking. He's very affable, focused, knowledgeable, and extremely helpful. The AT&T, Salem, NH store is incredibly lucky to have his smooth expertise!”
“Ryan had 2 other customers besides me and handled each one with speed, professionally and respect. I was impressed. From adding a new line for one customer to transferring data from one phone to a new phone and making sure his pictures, glucose meter, and email flawlessly. Me? I'm working to get rid of my current ISP that loves to charge me in advance.”
“My experience at Cellular Sales was exceptional, largely due to the assistance provided by Brandy D.
From the initial interaction, it was evident that she prioritized understanding my needs rather than simply promoting products. She posed thoughtful questions, clearly explained each available option, and ensured comprehension prior to proceeding.
Unlike many retail encounters that tend to feel hurried, this experience was markedly different. Brandy exhibited patience, professionalism, and a high level of expertise. She facilitated a smooth and stress-free process, leaving me with confidence that I had selected the most appropriate solution.
If you value exemplary service and genuine care, working with Brandy will provide a highly positive experience.”
“Amazing deals very affordable and the customer service is amazing. Natasha goes above and beyond to help me any chance I have an issue with my new phone or tablets because I do not know how to work electronics well. Doesn't matter how many times I go in Natasha is easy to help me and has taught me a lot. Highly recommend!”
“I love this location! The staff is efficient and consistent. They work well as a team which helps with the wait for assistance. They are always busy, but never make you feel rushed. They are also very knowledgeable. Some of my top go to's.... Anthony, Christian, and Kiana! I leave feeling accomplished and never taken advantage of! Thanks Guys!!!!”
11AM - 6PM
4 Plaistow Road, Plaistow
Mobile Phones
“My wife and I went in last Friday 8/28 to upgrade our phones and couldn't have had a better experience. Ashlyn was the associate that helped us and she was awesome. Fantastic personality, very knowledgeable and extremely helpful. Very positive experience!”
“I lost my phone in the Boston Harbor. Came into Salem Verizon to get a new phone. Tony helped in the best way. He turned what was a very bad day into something good. I usually go to the Verizon in Nashua, but I now return to Verizon in Salem.”
“Everyone at this store was knowledgeable, patient and courteous. Helped us get away from Verizon and got all phones hooked up and running. Now we are saving money and getting better service!”
“Update: Today I Needed To Upgrade My Monthly Plan and Data Speeds, Stopped By The Haverhill Ma, Location and Seen Rosa Aponte, The Best and Greatest Sales Representative and Customer Service Person Ever??. Rosa Got Me All Updated and Squared Away She Is Awesome and The Best? People Stop By and See Rosa She Is Very Friendly and Knowledgeable With All Products, She Will Set You Up with a New Phone, Tabloid and Accessories With No Pressure Too Sell Products??
Very Happy To Find This Store and Location. I Was Looking For a Samsung A35 Phone, Talked With Rosa Great Customer Service, Friendly, and Very Knowledgeable. Phone Was Not In-Stock But She Could Order This For Me. Very Thankful To Finally Find a 5-Star Metro PCS Store Near Me.”
“Gilberto and Tristan were phenomenal! They were both very knowledgeable, patient, and had excellent customer service skills. They made the experience easy and enjoyable from start to finish. I would highly recommend them to anyone looking for great service. Thank you, Gilberto and Tristan!”
“Mike was very helpful in purchasing my new Mac Neo. There was no one available to help me so he stepped away from what he was doing to help me complete my order and answer any questions I had about transferring info to my new computer. I would recommend this store.”
“I love the Methuen T-Mobile.
Camilla is the manger there and she is amazing and is excellent with customer service and very knowledgeable. She has not only helped me. I have sent customers to her to purchase phones and they are very pleased. She is an asset to T-Mobile and I would do whatever I could do to keep her.
Her staff is happy because she is great to be under and is fair and helpful.
I will always recommend T-Mobile and especially the Methuen store.
Thank you.”
11AM - 7PM
203 S Broadway, Salem
Mobile Phones
“Have a couple iPhones with Consumer Cellular and performed the QR Code E-Sim install (the switch from T-Mobile to AT&T piggyback cell tower network) using telephone support everything went very smoothly. After the switch my wife could not call me! Kept going direct to a message my mailbox is not setup! After 2 days of pulling my hair out with telephone support and I don't have any hair my CC rep made an appointment at this Target Mobile location. I consider myself very tech savvy what can they do that I can't? Turns out there was a conflict between the E-Sim install and old physical Sim Card in each phone. When Jacob viewed settings/cellular he could see the old Sim's and immediately removed our cases and took out the old physical Sim Cards, then the extra Sim’s could be deleted from settings/cellular! Like magic my wife can call me now everything working great! The next day I did have to reset my mailbox again and I lost my Visual Voicemail. Two More calls to CC help (make sure you get troubleshooting) my Visual Voicemail was restored! Kudos to Jacob at Target Mobile 203 S Broadway, Salem, NH location CC do not lose Jacob and give him a raise!”
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“Kayla and Peter were extremely helpful when setting my wife and I up with our joint phone plan. They explained how much each option would cost, the pros and cons of each and didn’t pressure us into the most expensive plan. They even went out of their way to make sure we were receiving the best deal possible. Would recommend this store for any all things cell phone related.”