“This year I have been a T-Mobile customer for 20 years. Yes 20 years. When this store opened close to my house I was very excited for the convenience. I was pleasantly surprised by the customer service. Not only were they very courteous and friendly but they were also very knowledgeable and if they didn't know the answer, they would get one.”
“This business is excellent. I've visited twice in the last six months for what turned out to be minor phone problems. Service was efficient, friendly and reasonably priced. I'd recommend Clark's to anyone with a need to fix or buy a phone. These are good guys. They have lots of phone stuff other than just repairs and they sell phone supplies, and new and used phones as well. Stop in and look around.”
“Kristin was so helpful and I greatly appreciate all the time she spent making sure I walked out with a fully working phone. Highly recommend that she gets a raise!”
“Figs Was Such A Pleasant Experience Her Vibe Is Unmatched Honestly If You Decide To Come Up Here I’d Definitely Suggest Working With Her . &’ She Did Exactly What i Needed Her To Do ❤️”
“I had a fantastic experience at Metro by T-Mobile, thanks to Karun. His extensive knowledge and exceptional customer service made my visit worthwhile. He helped me choose the best plan and offered a great deal. Highly recommend visiting this store and seeking out Karun for any mobile needs!”
“Always so clean and organized. The owners are very nice and will help you figure out what you need. Sell and apply screen covers for you. They have cases for any phone, most tablets and laptops. Carry all cables, chargers and accessories. Even had a carry case for my ipod pros, Best prices around.”
“I exspirece the most pleasant greeting as I walked through the door by the sales representative and was served with outstanding customer service ? ? ? it was an excellent experience thank you representative and thank you Verizon for his outstanding performance to me the customer”
“Switch my phone number to boost and I see a good internet with. Store was very good, the guy working there was very helpful, he helped me to create my Apple ID too .”
“I recently went to this location and my phone was off because I couldn't afford my bill..But I was informed by Ariel and Krishna that I didn't use all the data that was in my plan so my bill could be drastically reduced...I was then told the credit from days I didn't use the data could be applied to my bill and it was paid for this month and my next due date was in a month.Their patience and kindness made my whole day better.”
“Our experience with this location was so pleasant that it will be THE only AT&T location I will visit. The staffs knowledge and experience relieved our stress. This location is the solution.”
“Always helpful even though I didn't buy my last phone here. It's time for a new phone so I will definitely purchase from this store. Mr. Lee and his staff are great and patient.”
“Proprietor is very easy to do business with. He is always willing to assist with mobile phone problem solving Issues. And is accessible days later for technical issues, after selling you a product/merchandise.”
“Everytime i go to this store i walk out with my problem solved if something was wrong with my phone the phone Tech had me out of there less then 5mins and my phone had no problem since if they had a 10 rateing i would of gave him and that store a 10 rateing. Adams four shopping center Wilmington, del”
“There wasn't an issue at all .. she was a great multitasker and soooo nice.. held great conversation and doing her job at the same time.. even the rude customers lol!!Best visit I had duping highway att staff is great!!!I don't remember her name but if I could give her a tip I would hv she definitely deserves it!!!”
10AM - 8PM
3616 Kirkwood Hwy, Wilmington
Mobile Phones
“Yessica the Manager was super helpful and friendly. I also previously spoke with Judy on the phone and she was also very kind. I had some trouble activating two hotspots and Yessica was able to get me squared away with a smile and lots of helpful info. Would highly recommend this store and team!”
10AM - 8PM
1100 Maryland Ave, Wilmington
Mobile Phones
“Excellent customer service ! They repaired my phone screen in less then 30 min and they will take the Extra mile to help you. Especially sal, he’s a beast. Keep it up guys !!”
“Vince was so helpful and really listened to what I wanted, I was very pleased and he did 2 new phones plus names and activation in under 30 minutes and even help me pick out a phone from the brand love. Please go to him, my experience with the owner was about an hour long nightmare, but i'm glad I returned to see Vince. he knows his stuff. Thanks Vince.”
“José was nice and helpful. The only thing I wish I was told (not sure if he knew or not) that my phone didn't come with a charger just the cord so I couldn't/can't use my new phone until I get my charger delivered. I hope it was unknown or just an oversight if not it would have been nice to know. Other then that I've always had a good experience here.”
“This was the BEST BOOST MOBILE EVER!!! Salah was more than professional and courteous, even with a store full he made sure to help everyone. If you’re going elsewhere you’re missing out on the Best place to get your phone needs! Thanks for being so kind Salah ”
“Loved the service I received from the two ladies who were there. They were really nice and got me in and out at a considerable amount of time and I will definitely be recommending people to that store 💯.”
“Very nice person his name was Kareem he had way better customer service then the last owners,he helped me so much and gave me a great deal on a phone and a table I really appreciate it I will definitely be coming back.”
“I visited several other locations recently and in the past. This location by far has the best customer service in the world!. A few days ago I had Mike who went far and beyond to meet my needs. He was very knowledgeable and was the most helpful representative out of all the TMobile stores I've visited. He had all the answers and advice I was seeking. I ended up wanting another item and was dissatisfied with the service I received yesterday at location closer to my house so today I went back to purchase that item at the Newcastle one again and was extremely pleased with Bill. He helped me in the most professional and caring way. I'm glad I came back to experience greatness again!.I would give this location a thousand stars if I could!. Definitely the best TMobile store around! They are up to date on pricing compared to other locations and welcome you as soon as you arrive each and every time!. Thank you for being who you all are. You all enjoy your job and it shows! I greatly appreciate it!”
10AM - 8PM
1405 N Dupont Hwy, New Castle
Mobile Phones
“I bought my phone from thereYes I will beback on Thursday to buy 3 new phones from there. My phone battery went and I need to get the same phone it wasK92 phone that was my favorite one”
“I have received the best service in a while time with Cariely, she was friendly, reasonable, helpful, kind, respectful. She has great customer service, she’s very knowledgeable in the information that was given! Honestly she made my whole day just by her being so professional and patient with me and handling my services. Her personality seemed very easy to get along with, and sweet. I hope her managers see this and truly understand the person they have is amazing! 10/10 rating, I’ve had cricket for a while now and hands down best sales associate yet and that’s coming over here from New Jersey to Delaware! Thank you again Cariely I hope this message finds you well!”
“David was excellent. Very helpful. He is knowledgeable, friendly, and fast. He is the person to see if you need a phone or help with your account. Keep up the good work. He is a 10 plus.”