“I had a fantastic experience with Express when they took me to Albany Airport early in the morning. Their service was prompt, professional, and incredibly reliable. The driver arrived on time, and the ride was smooth and comfortable, which made my early start much less stressful. I highly recommend Express for anyone needing a hassle-free airport transfer!”
“(Edited post - Enterprise was awesome in assisting me in getting home to pick up a document I needed. Droping the vehicle off after-hours is VERY convenient) (Original post - Make sure you clarify how different methods of payment will affect what vehicles you can rent, and do this early. DEBIT vs. CREDIT makes a BIG difference. Also, clarify what documentation you will need. Otherwise, they are pretty cordial and professional)”
“Rented from Alamo in the Albany, NY airport. Very easy process and super sweet people working there! Very helpful with everything. Car smelled good and had plenty of room. Highly recommend!”
“Extremely smooth check in process with little to no wait line. The girl who checked us in was super fast and helped us with a weird card mix up. The only thing was, they didn’t have our car we wanted on the agreement and apparently the only one available was a mini van. Which hey, I’m down to clown in a mini van, just really wanted to drive that other nice car ): wish I remembered her name, she had really good customer service. The check out was also extremely easy and fast and were able to get into the airport way quicker then I expected. I will definitely be coming back!”
“Looked on line for rentals and Buget was the cheapest. Vehicle was clean and exactly what I wanted for this trip. Will definitely rent from Budget at Colonie Center Mall.”
“Extremely helpful staff. Car was clean and works great. I've been renting from them for over two weeks now. Great deal for thr rental and without any additional fees held on my card.”
“Great service! Fair pricing in comparison to other companies in the industry. Just really overall smooth process from start to finish. This was my first time using them.”
“No issues with picking up the rental or the rental itself. When I dropped off the car the total was noticeably higher than the estimate. Turns out I was just past the late return cut off and was charged an extra half day and a fee. The employee referred me to the manager who did me a favor and took the extra charges off. Good people.”
5:30AM - 1AM
737 Albany Shaker Rd, Albany
Car Rental
“Fast, easy, painless. Booked ahead on app, when our plane arrived, we got checked in and were on our way in time at all. Car was ready to go with no issues. Will rent from Hertz Car Rental - Albany again.”
5:30AM - 12AM
Airport Terminal Rd, Albany
Car Rental
“Rental car service was concise and to the point after having some hectic airport disarray between Orlando and Atlanta on my side.
I finalized all the details of the rental agreement in less than 5 minutes and walked to the garage opposite the airport.
I’d like to thank Dollar rental on allowing me my first test drive in a Tesla as it made all the difference moving with confidence with electric vehicles.”
“Rent a car for one day and the experience from beginning to end is amazing. Before renting I was actually a little bit frustrated after I saw the rate. But all my previous experience with Avis are brilliant so I decided to give it a try. The whole process is smooth except that you do have to wait as it is always a lot of people. The car is very nice, they upgrade the car from full size to minivan (not SUV what is worth to mention) when no car available by the time I pick up my car with no extra cost.
Something worth mentioning is that after returning the car, I found that I forgot something in the car the next day. Went back here and it only took me 20 minutes to get things back from the vehicle. The booth staff are so kind to help me check with his manager and other co-workers about my stuff while they are super busy. Everyone, customer service, returning staff all of them are so helpful. Manager Joe, you really are a fantastic leader and your team is amazing.
I think since the company is so popular, so it is always busy.”
“I'm tired of National Car Rental jerking around there loyal customers that spend a lot of money to reach Excutive Elite status. It's seems lately they are do not honor the Excutive Elite terms and benefits!”