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“Aimie was amazingly proficient helping me navigate the convoluted Amazon return system. She made my day with her personable personality and sharp wit. She is a UPS SUPER STAR ?”
“The gentlemen the came to deliver and install my new stove were quick, efficient, and courteous. It had snowed the morning they arrived and they apologized several times for tracking in snow.”
“Usually great! Occasionally not. (great selection of products; helpful and handy to have access to. Glad Staples is still around! (Just wish they'd ditch the non stop Taylor Swift promo materials.. they're gagging us already with a spoon..)”
9:30AM - 4:30PM
4736 Onondaga Blvd, Syracuse
Shipping Centers
“The staff at this UPS Store are incredible—friendly, professional, and always willing to go the extra mile. They make every visit easy and stress-free, handling everything with care and genuine kindness. Truly above-and-beyond service!”
“The staff at this FedEx location are AWESOME!!! I am constantly going to this FedEx location to print my shipping labels or mail my packages off and every need I have is always met with such an attention to detail, genuine care, and exceptional service. I felt compelled to write this review because the staff is just amazing and I can’t thank them enough for all they do to make all their customers feel welcomed and ship and receive their packages with care!!! Thank you!!!”
“This is the closest Post Office to my workplace and I love the location. Robin and Deb are very friendly and accommodating. I've even seen them use a translator app to help customers who don't speak English figure out what they need. They give directions and are very knowledgeable on everything from how to get a passport to ordering mail products online for businesses. Hey process money orders quickly and seem to get to know customers which I love. The ladies are great and if you go early there is almost no wait. It gets busy around 11am.”
9AM - 6PM
4118 NY-31, Clay
Shipping Centers
“The store had a calm atmosphere for me while I walked the aisles to get the items I wanted to purchase. Happily, the calendars were clearly visible right up front, and that was one of my key reasons for going to Staples, for the two-year pocket calendars. One item I couldn't find, so I asked an associate to help. I mentioned all the items I was seeking, so he actually walked me to all of them! The reason for four stars instead of five is because I did have some trouble finding an associate who wasn't busy. At checkout, I mentioned emails from Staples saying I had $5 in rewards available, and the cashier easily applied that to my purchase, so that made me happy!”
“There are a lot of post offices to choose from in Syracuse and this one is my favorite. Staff are friendly, small waiting area that is quick even when crowded the wait isnt unbearable.”
“This is one of the best post offices in Syracuse, NY. Excellent customer service! There's always someone always available to handle your mail and packages with a smile.”
“How was my experience at this UPS drop box you ask? Amazing! Wow, what a box! It opened its mouth and swallowed a smaller box and then that box reappeared in a different area! Possibly the work of the devil, but until I know for sure I'm twirling in a field of daisies at the magic of it all!”
“Great customer service at the front desk, walked in and out with my package in 3 min. Very polite people and even let me open my package to check for damages before I left to be safe”
“I want to thank the lady who packed and shipped my mom's paintings to my siblings out of state. I apologize, I didn't get her name. My mom passed away 1.5 years ago, and I finally got them mailed out. My siblings said they were packed very well and they were very pleased. We all thought the cost was high, but sentimental value is priceless. Thank you so much.”
“Speaking specifically about the service within the post office, A+++! Josh is awesome whenever I bring my packages in (between 5 and 15 per week) to ship. Very quick at making the tracking and we can ever share a few words. Thanks!”
“5 star review for the service at this post office location. I order live birds (baby chicks) through them and the lady called me at 8 am (30 minutes before opening) to let me know my chicks had arrived so they weren’t there longer than they needed to be. I’ve tried the Phoenix post office and others and they never called or reported my poultry arrived which is terrible. I will be using this office for now on with my online orders!”
“People leaving bad reviews are crazy, somebody leaving 1 star because they didn’t give you free tape lol this isn’t a free tape store it’s the post office. Always get me in and out fast without a problem staff is very friendly.”
“I have nothing really negative to say. The people working there were quick, accurate and very pleasant. More pleasant than most clerks around the holidays. That building is starting to really show its age, though. Overall, a decent visit!”
“I want to express my deepest appreciation for Caitlin's exceptional service at the FedEx Office location in North Syracuse on Saturday evening. Even though the office was closing in just a minute when I arrived, Caitlin took the initiative to help with my urgent 50 tri-fold brochure order. She stayed 30 minutes late to ensure everything was printed and ready for me right then, as they wouldn’t open the next morning until after I needed them. Her dedication, professionalism, and willingness to go the extra mile were truly remarkable. Caitlin's outstanding customer service made an enormous difference, and I am incredibly grateful for her support. Thank you, Caitlin, for your exceptional effort and for exceeding all expectations. Absolutely amazing experience, Thank you again!”
9:30 - 11:30AM
2301 State Route 49, West Monroe
Shipping Centers
“I'm glad this post office was here because I needed to drop off some postcards. The only drawback was that they open too late in the morning. Some of us have to get to work in the morning so their hours are not too convenient for everyone.”
“I love my job! Great place to work . Management is awesome. Great coworkers brand-new trucks excellent pay good benefits home everyday flexible with scheduling great start time great end time. In my opinion just a great place to work don't plan on leaving until I retire plus pay increases for good work after max pay.”
9:30AM - 1:30PM
300 Cypress St, Liverpool
Shipping Centers
“We stopped at the Cyprus St. USPS for a passport appointment. We were helped by Erick. He was absolutely amazing. Friendly, helpful, and fast. This location has been helpful and served the village community for decades. Thank you Erick.”
“I’ve had nothing but great experiences with this P.O. All the staff are patient, knowledgeable and professional. I can’t tell you how many times they’ve helped me, corrected mistakes I made, or just educated me on updates that I didn’t even know about. All with a smile and “have a nice day”. I think many complaints on here can be attributed to the general PO issues with how things are run. Staff here is the best!”
9:30 - 11:30AM
45 Redfield St, Constantia
Shipping Centers
“5 Stars – Exceptional Service by Christy at Division Street Location
I had the pleasure of being helped by Christy at the Division Street Post Office in Syracuse, NY, and I can’t say enough about her exceptional customer service. From the moment I walked up to the counter, she was warm, professional, and incredibly helpful—even though it was the final half hour closing on a busy Saturday before Mother’s Day.
I had multiple items to mail—some personal, some for work—and wasn’t sure about the best packaging or labeling options. Christy patiently walked me through each step, offered solutions with zero judgment, and made sure everything was done properly. She even replaced a label I’d messed up and explained exactly where to place everything on a box I wasn’t familiar with.
What stood out most was how seamlessly she balanced USPS policy with genuine kindness. She didn’t rush me, made sure I received both an email and printed receipt as requested, and kept everything efficient. It was clear she takes pride in doing her job the right way, and it made a huge difference.
Christy is a true asset to the USPS—thoughtful, knowledgeable, and everything you’d hope for in a representative of public service. I hope she receives the recognition she deserves. Christy is the reason for my Five-Star.”
“The staff here is friendly and helpful! I had a package that needed to be delivered before a certain date as it contained important information. Unfortunately it was mis-shipped but they took the time to help me track it down even though I don't live around the area! Would recommend their services/help!”
“I do not understand all the negativity on this particular post office I live down the street I happen to go there several times a month been going there for years always professional and helpful it's not a pizza shop where they are going to chit chat with you it's a federal building.”
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“I take many items to the Circle Drive, Cicero UPS store and they are always prompt, courteous, and friendly. I would not use any other store. Lisa was especially helpful on my last visit.”