“Outstanding customer service. I had a problem with my order, partially due to a misunderstanding on my end; however, HF was very responsive and resolved it quickly, professionally, and left me a very satisfied customer.”
“Clean store, but more importantly, FANTASTIC customer service. I was fortunate enough to be helped by Lauren, a cashier, and proud employee of Harbor Freight's. She is a wonderful surprise in terms of friendliness and professional care. What a joy it was to have had her assistance.”
“They have everything needed for basic repairs and maintenance. Competitive prices and helpful staff. Saves time over going to the big box stores for small items.”
7:30AM - 5PM
610 Bear St W, Syracuse“The staff at Rumetco really knows their products, which was paramount in the not so distant past. Product knowledge was so important that all companies used to require employees to learn about what their selling. It is crucial in keeping customers happy and coming back. You can tell customer service is important based on this but also in how they treat people. The complete staff is a quintessential example of how to treat your patrons. Great people work here.”
“My rating is not based on price. They are more expensive than the big box stores, and they don't have the same inventory. However, you are greeted when you enter. There are plenty of people around who are more than happy to help you find something. The employees I've encountered have been very knowledgeable, and if they don't know they find someone who does.They have a rewards program that doesn't require you to carry a card, and they send coupons, and a gift on your birthday.The store has a real small town hardware store feel to it.Highly recommend.”
“Love this place. I know most of the employees by name and vice versa. Accommodating, very knowledgeable, and closer than driving to Home Depot. Hope they remain in business for a long time.”
“I love shopping local. The owner is the best personality and a pleasure to have a conversation with. I can't wait to remodel my kitchen, because the pictures I was shown are amazing. A great eye to detail and can make your vision come to life. The outdoor entertainment options are all to drool over. I will definitely be seeing them when I improve the backyard.”
“I come here for all my woodworking needs. The wood is of the highest quality, the staff is super knowledgeable, product is easily accessed and the office is stocked with pretty much anything you need from tools to window caulk. This beats every other lumber yard I've experienced.”
“Very helpful. I needed some steel rules with blank backs, and they were able to help me out. Their website is an statement of what they can do. Shipping was prompt, and I was pleased with the quality of the rules that they supplied me with.”
“Always like checking out the new items here.... cashier up front very friendly....I came in here to check out some new air line connections... these are a new item, I found them and made a purchase....”
“The training facility is excellent! They go above and beyond to make you comfortable with welding. If you need a tool, they get you a tool. If you need different gloves, you get different gloves. If you're looking for a quick but effective welding education, this is the best money you'll spend.”
“Defi is a gem--by far the best restaurant I've been to in Syracuse! The food is delicious, expertly prepared, and beautifully presented. They use fresh local ingredients and the menu changes weekly. We chose the 5-course fixed-price menu, but there are also a la carte options. Our dinner included tarts with goat cheese, peas, lemon and micro greens; incredibly tender rolled pork loin stuffed with sausage with coarse mustard; beets and tuna tartare on a lemon emulsion; roast duck legs with stew vegetables and sauce over savory gnocchi (which is one of the most delicious things I've ever tasted); and a crepe wrapped around sweetened house-made ricotta for dessert. We ordered the wine pairings for first four courses, and they were delicious. A co-owner is a grade 3 sommelier, which I think means that he knows a lot about wines from around the world and has exceptionally good taste. The wines were extraordinary and a bargain at $7/glass. We didn't order a mixed drink, but a person nearby ordered one that looked delicious. The waiter/bartender talked about how he made the drink; he seemed just as invested in creating delicious cocktails as the chef was in preparing sublime food. We sat at the counter, which gave us a chance to chat with our waiter, the chef, and the sommelier. It was a delightful experience and I can't wait to go back.”
“Great local hardware store. Went to pick up some paint supplies and was immediately assisted. The employee stayed close and made sure I found everything I was looking for. Great customer service!”
“My goodness I went in for the first time to get some keys made. Wonderful humans work there.Kind, funny, helpful. My next go to when I need something. And their inventory is fabulous!”
“Super helpful store when I need something I'd usually have to drive further out to get. Bob's has saved me time and gas alot. The staff here has always been really helpful as well.”
“The best customer service hands down beats all the other stores.I drive 30 miles to go there versus 3 mi to go to Lowe's. Home Depot has the best selection and the higher quality of items. I also like their website a lot better than many others. They've been out of a long time and I think they've got it perfected. I have been going to the store in Clay, New York for over 20 years. I've been very happy. They solved a lot of problems from me with technical support from the men of the trades that they hire.”
7AM - 4:30PM
835 Canal St, Syracuse“I can't say enough about the fine folks at Jamesville Hardware! I was doing some work on my 16 year-old self-propelled lawnmower. Because the mower is so old, I was having trouble locating a discontinued part that was needed to fix it. Roger helped me find a replacement part and even helped me disassemble the piece in his shop to allow the part fit on my current mower.Wishing I could give these folks 6 STARS. I will definitely return to Jamesville Hardware very soon! Great place. Better people!”
“I'd never been to this one before today...I'd been to the one down in Cortland, many times, and I must say that they're both a great place to find anything that is hardware related as well as the many other categories of items that you're looking for ?”
“I appreciate Tractor Supply. I've bought my dog food here for a decade, 4 Health. And there are times when I need a part or product that just doesn't exist in the big box stores. Take a walk through sometime just to see what they have. Also, in the Sprint they have cages of chicks. Now I know why people buy them. But while at the store its fulfilling to see life starting out.”
“One of the best hardware suppliers in the industry. Rick and his staff at the Syracuse branch take customer service to the next level. Always get the answers to you right away. Top notch service!”
7AM - 5PM
450 Tracy St, Syracuse“Sean Honan at the front counter is the guy you wanna talk to. Very knowledgeable and great attitude. I exclusively goto him whenever I'm getting material. They also have reasonable material prices.”
7AM - 4:30PM
6040 Drott Dr E, Syracuse7AM - 4PM
106 Boss Rd, Syracuse6:00 AM - 9:00 PM
131 Simon Dr, Syracuse
“When they changed their name, they also stopped carrying some things I liked, thus 4 *s, but whatever I'm looking for, the staff couldn't be more helpful, especially Robin. This makes a big difference to me. One of the men has also taken the time to educate me about various materials so that I can make informed choices. I'm sorry I don't know his name. A+ on the staff.”