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“Mark & Dave sent a text 30-40 min before arrival - very much appreciated
They pointed out a couple marks, pings in the piece of furniture before placing in my home.
They removed all packing material and asked if I wished to clean space before placing it.
They were professional and customer focused”
“Excellent and quick set up of storage services. Josh was awesome providing the support I needed to get storage unit ready for my items. He provided clear explanation of all the charges and requirements for using the services. Facility is clean and access is secure but easy to use. Facility has plenty of carts to help transport the items from my vehicle to the storage units.”
“The customer service is amazing and helpful with any concerns you may have. They made the process very easy with lovely attitude. Very affordable prices and easy to work with, could not recommend it more”
“I’ve been a customer at this Extra Space Storage location for three years, and the service has been consistently exceptional. Whenever I’ve needed help, whether it was losing my access code or just having general questions, the team has always been responsive and adaptable. They call back even when they’re busy, which says a lot.
Most recently, when I was moving out, they went above and beyond by proactively reaching out to walk me through the move-out policy. That kind of proactive communication is rare. Good customer service can be hit or miss these days, but this team delivers every single time. Highly recommend!”
“I have used this storage company for almost 4 years. I have never had a problem with them and they have great customer service! I appreciate that if life gets busy and a payment slipped my mind, someone will call me to make things are good and remind me. Today it was Tom, and I thanked him and made my payment: no later fee. Thank you for the great service Tom!”
“Melissa at the Latham location was so nice and helpful in getting started. I held a space outside and it was always easy to get in and get out when I needed and the space was roomier than I expected. Overall perfect for what I need!”
“My experience at Value Space Storage , 850 Hoosick Rd.,Troy. The associate , James was phenomenal. He was very thorough. He showed me the unit. He reassured me that if there were any changes that they would contact me immediately, they don't just up your rent like extra space does and that it is very clean, climate controlled and very reasonable. I would definitely recommend them to ALL!!! James was awesome! Thank you James ..CLOCK IT”
“Shazam was very polite and patient. He even accommodated me when I express concern that the space may not be large enough. He showed me the space so that I was reassured that it was more than enough space for my things. I appreciate it. I will continue to use Extra space storage and recommend the business to my friends and family.”
“Professional from start to finish. Very hardworking, patient and nice guys. I found this company by starting with the Better Business Bureau. I wanted to deal with an established company with a good reputation.”
“Lisa is the manager at the 40 N. Russell Road store in Albany New York. I can’t say enough wonderful things about her. She is there for me whenever I need her. She has a beautiful caring personality and has helped me in more ways than you can imagine beyond just storing my things. She is an asset to your company in every way. Kathleen C.”
“Been using them for extra storage for almost a year and I love that it's temperate controlled and you need a fob to even get in the building. They also have bathrooms but you do need a code to use them that they do provide when you first get your unit. Affordable and communicative”
“Awesome staff onsite (Molly) & off-site. Everyone I spoke to was so helpful, accommodating and knowledgeable. I had to switch to a larger unit a day before check-in & that was not a problem. It made a stressful move less stressful so I really appreciated that. The facility is clean and there was easy access to the unit. A+++! Thank you!!!”
“I've had a fantastic experience with Menands Self Storage From the moment I walked in, Joell and Mia were friendly, professional, and incredibly helpful. The entire facility is clean, well-lit, and secure — which gave me peace of mind knowing my belongings were in good hands.
The process to rent a unit was quick and straightforward, and I really appreciated the flexible hours and easy access to my unit.
Highly recommend this place to anyone looking for a reliable, safe, and hassle-free storage solution!”
“I had an issue that had been frustrating me for a while, and Kandice went above and beyond to help. Not only did she resolve the problem quickly, but she also took extra steps to make sure it wouldn’t happen again. She actually listened to me, acknowledged my concerns, and made me feel genuinely valued as a customer.
In a world where good customer service feels harder and harder to find, Kandice truly hit the mark. She’s the kind of manager every company needs. Highly recommend!”
“Had a very beautiful experience in Valuspace thanks to my brother and I can't forget Carlos very helpful and extremely friendly along with the other employees. Thank you and have a safe blessed day.”
“I was having issues doing my rental online and Carlos swooped in and saved me! He was happy to help me. He is auper pleasant. He is absolutely fantastic!! Don't let that one go!”
“My family has used this facility several times. It is an outdoor site with drive up accessibility. I never had any complications or damage to my unit. The entry hours are a bit limiting being 7 a.m. to 8 p.m. otherwise the monthly cost is fair.”
“I CHOSE THEM TO STORE MY DAUGHTER'S FURNITURE WHILE SHE WAS AWAY ON SABBATICAL FOR 10 MONTHS. FAIR PRICES AND VERY SECURE LOCATION. INDOOR STORAGE UNITS ARE THE BEST AGAINST THE WEATHER AND OTHER ELEMENTS.”
Open 24 hours
75 Gurley Ave, Troy
Self Storage
Open 24 hours
852 Broadway, Rensselaer
Self Storage
“Sean was incredibly communicative when we had to change the moving date back and sort a couple times. He moved the baby grand piano with great professionalism and had no trouble getting it into the house safely. Highly recommend Sean King for all your piano moving needs!”
“I had issues with understanding the delinquency policy. Mary Jo handled the situation professionally and respectfully. Definitely recommend this as the #1 storage facility that I have used. Climate control indoor facility is always in great condition and comfortable security measures make my goods feel protected.Thanks Mary Jo !”
“We had Mabey's Moving move us yesterday. This company is nothing less than First Class. The four guys that moved us (Sage, Kevin, Ryan, and Ray) were exceptionally professional and effective. I recommend Mabey's completely!!!”
“From the convenience of onsite access 24/7, the facility being secured at all times and the staff always readily available to assist if needed, I would highly recommend T&T Storage. We have used them for long term storage units and short term pod rentals while renovating and cannot be happier with our experiences.”
“Just finished moving my stuff out of a climate controlled storage unit, everything was in perfect condition just as I left it one year ago - no pests or damage. Steve made the entire process smooth from the beginning and was very accommodating and helpful on the day of the move. Highly recommend for your storage needs, your property will be safely secured and the service is top-notch.”
“The office is closed and the storage units are issued by the 125 Broadway location. They raised my price by $10 after the second month but otherwise, great service and getting a card to enter after hours was really helpful.”
“Quick and efficient leasing process. Unit was in excellent condition and on site staff was friendly and helpful. Pretty straight forward transaction, would definitely recommend.”
Open 24 hours
20 Tybush Ln, Troy
Self Storage
“I highly recommend this place. The owner, Amanda, is one of the nicest people I’ve ever dealt with. I had two units here then went down to one. In the 3 years I used them, I never once had any problems. They are very secure, easily accessible, nothing was ever damaged by weather, vandelism or mice. The grounds are also kept nice. .”
“Staff is extremely friendly and helpful. I arrived to drop off a uhaul two hours before they opened. An employee happened to be driving past and stopped and opened just for me to complete the drop off. Highly recommend doing business with them, you won't be disappointed.”
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“John is the name of the customer service person ONSITE ( 724 Watervliet-ShakerRdLatham , NY) was EXCELLENT!
Courteous, PROFESSIONAL and soooo helpful .”