“Staff was friendly, and knowledgeable. Met my needs and provided me comfort style and security. Service was hassle free and quick. I went through my insurance, enterprise charged me twice besides for the initial down payment, and when I addressed it, they assured me that it was due to my insurance and as soon as my insurance responded to them, they released the funds Immediately. I mean, of course I had to wait a couple of days for the bank to release the funds, but that is to no fault of theirs. I will definitely always recommend Enterprise”
“Matt has been the greatest!!! He has help me out through the whole process with my car accident. Matt was the man!!! He was very confident and knowledgeable about my whole situation.”
“I had a great experience with Empire Rent A Car! Their administrative assistant, Maria, was an absolute pleasure to work with. She handled my issue quickly and efficiently, and her communication throughout the process was excellent. It’s always refreshing to deal with someone so professional and friendly. Highly recommend Empire Rent A Car—especially thanks to Maria for making everything so easy!”
“I am now in my second lease with First Class because they are that good at what they do. Doniel was my incredible agent. I couldn't have asked for better service in any way. From start to finish all my questions were answered and all of my needs addressed. I highly recommend this leasing company!”
“Amazing customer service! Rented the Corvette C8 and it drove beautifully and was very smooth and clean. Definitely recommend others to rent from here and will be renting again! 10/10”
“Our car rental experience with Enterprise in Mineola was excellent. Customer service, professional, knowledgeable all top notch. We had to rent a full size suv and the representatives assisted in the inner measurements as we had to transport specific furniture to family. My husband did the driving and he really liked the feel of the vehicle. They even called to see how the ride is going. I’ve been an Enterprise member for years and will continue to do so because of their excellent customer service culture. Thank you Enterprise!”
“I just returned my vehicle and I wanted to take the time to write a review praising the staff at the Floral Park branch. Vic, Anthony, Mateo, Karl and Antonio were all very friendly and helpful through the whole process. Explained everything thoroughly and made for a stress free experience. ????”
“The entire staff is Always so helpful and amazing! Highly recommend this location! Everytime I rent from here Kareem “The Dream” helps me out and it’s definitively smooth sailing. Just impeccable customer service!”
“It's a pain to get them on the phone but if you go there they will do everything to take care of you. They actually came to me with a car and paperwork because I just got out of hospital. They are the go to. Prices reasonable and nice cars.”
“Everyone’s experience is different. Mine was ok but just some things I didn’t like. Enterprise in general has a weird way of charging you things while your card is on file. So it’s not always clear what you’re being charged for. And you have to ask for a breakdown even after receiving a receipt.”
“Devon and his team here at Rockville Center, are the best. Gave me the rental I needed at a great price. The assistant manager was also very helpful with the expedite of my reservation. Would definitely recommend this place for your next trip.”
“Enterprise was great! They worked with us and made sure we were taken care of after my wife’s car accident. Lucius was amazing!! He was so welcoming, knowledgeable and really made us at ease after her car accident!”
“The best place to find your exotic or special rental. Many of my friends rented vehicles here for their special events, weddings, proms, bridal showers. They will not disappoint.”
“Eva was amazing got us the rental so fast and she was so helpful, I actually left my 2 wallets in the glove compartment, Eva held them for me until I came back to get them, total honest and very professional I will always rent from this Avis in Lynbrook, Ny thank u so much Eva..”
“Bought my car from this place. My guys Rick and Ali helped me out a lot. They never lie they say it as it is. If u looking for a car trust me this is the place to go.”
“I had gone to budget to rent a car for a wedding one day and to celebrate my wife's birthday the next day. I was denied the car for what seemed like a thousand reasons. The representative was cold and nasty and displayed not one care for us. My daughter suggested I go to Enterprise in Valley Stream where I was treated with respect and amazing quick service. Definitely will use enterprise again . Hector G”
“My experience with Motor Network — and especially Michael Chase — was absolutely flawless. If there were a way to give six stars, I would. From start to finish, it felt less like buying a car and more like having my own personal automotive concierge.
From our very first conversation to the moment my new car was delivered, Mike redefined what customer service should be. There was zero pressure, only honesty, patience, and genuine care. Every single question I had (and trust me, there were plenty!) was answered with incredible professionalism and knowledge.
Mike made the entire process effortless and enjoyable — words I never thought I’d use to describe buying a car. His communication, attention to detail, and commitment to making sure my family and I were comfortable every step of the way were second to none.
I can confidently say I’ll be a Motor Network client for life, and I’ll recommend Michael Chase to anyone who values integrity, service, and excellence. This is how car buying should be done!”
“Check out and check in was quick, easy, and hassle free. The place is hidden on the bottom level of the holiday in and the entrance is behind the holiday in. I would definitely come here to rent a car again !!”
“The car was waiting for me. I had to sign a couple of pages and it was easy Peezy. I would definitely rent from Enterprise again returning the car was just as easy and I was thanked profusely for giving more gas than I really needed to, but it’s hard to judge when you just needed a few dollars worth. Good job boys good job”
“My husband (J.B.)and I had an exceptional experience at the Springfield Gardens/ Merrick location. Jordan Francis was extremely helpful and professional during our transaction. We love the car we got. All concerns were addressed on the spot. I would recommend Enterprise Rent-A-Car especially the location I use. They were also very transparent which I really appreciated. I must also say thanks to another guy who appears to be an Indian. He accepted the car return. Great team work!”
“I want to share my appreciation and give a high score to Budget Rent-A-Car. I recently rented a Yukon Denali, and the experience was excellent. The ride was smooth, and the convenience of having E-ZPass already installed made traveling much easier. Since the car was a 2025 model, it had the latest modern technology that was both easy to understand and use.
In addition, the service representative was polite, professional, and took the time to explain the features of the car clearly. Overall, I had a very positive experience and would highly recommend Budget Rent-A-Car.”
“Decent.
Service was cordial; better service when I travel, no pun intended.
Josh* was pleasant.
Checkout was fairly seamless.
The next two days I went to get another rental, and I forgot my license, and they couldn't give me a rental vehicle. My partner was more upset than me, so decided to take me to work for the week (gold at the end of the rainbow for me). Guess I should thankful afterall.”
“This location has improved tremendously. They now have more cars available and the staff is a real pleasure! Harry greeted me with a warm smile and was eager to help. He thanked me for my Presidents Circle loyalty and had me in an awesome car within minutes. Thank you Harry & Hertz Inwood, I’ll be returning real soon :)”
“Fast assistance and up-grade due to rental class unavailable after reservation without further problems or issues. Another airline services ( SW ) service provided me with a particular car rental service at the NYC airport with a contract since August. upon arrival in NYC for Thanksgiving i attempted to retrieve the vehicle but the pick-up location was not correct, which left me stranded during the thanksgiving holiday at the airport until a family member arrived from long island. the following day after Thanksgiving Avis provided me a vehicle for the same rate senior and/ or AAA . Great Job !”
“I can’t say enough good things about this place! Matt and his team are amazing. I’ve brought my car here a few times now, and every experience has been great. Matt is super knowledgeable, honest, and always takes the time to explain what’s going on. You can really tell he cares about his customers and takes pride in his work.
His sister, who also works there, is always so kind and welcoming — it’s such a nice family-run shop with a great atmosphere. Every time I get my car back, it’s running perfectly, and I always feel confident it was done right. It’s so rare to find people this trustworthy and dependable. I recommend them to everyone!”