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“There were sufficient staff available and they worked efficiently and were courteous. There was someone who immediately offered to direct us to the right help (teller, customer care, private client care, etc) and to assist with ATM transactions as soon as there were 2 or more persons queued. We were in and out for a direct teller deposit within 6 minutes!”
“Chase has the most helpful, friendly, customer service you will ever find! I am always impressed with the warm kind happy to be of assistance I receive at Chase!”
“Went in to get a letter notarized had my 2 kids with me. Nicole was super friendly, gave them a coloring book and crayons. Always get great customer service from this bank.”
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“No matter what the situation I am experiencing, got myself entangled with, don't understand what the banking system handling this way or that way, Gloria and Mary are there to straighten the issue out. And if either one there at the Mount Vernon, NY branch don't have the answer, they'll contact Josephine”