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“Babbsco CARSTAR Collision did an excellent job repairing, replacing what was needed after a deer hit the front of my vehicle .
The entire staff are professional and took care of my vehicle in a timely manner once Nationwide approved the needed work. Thank you very much. I will recommend your business to others for sure.”
“I needed a car due to being in a car accident. The location on Genesee and Cheektowaga not at the airport was absolutely amazing. The first rental that I had was not working for me. I called and was able to trade out the vehicle. The man who helped me was absolutely amazing and kind. Unfortunately I was not able to get his name. He made sure everything was taken care of and was absolutely amazing. I am very grateful for being able to have given a reliable car that worked. Even with the concerns with the first vehicle they were able to find a day that worked and trade me into the vehicle that I felt more comfortable with driving.
They made it easy and quick to get me into a vehicle.
Thank you!”
“Had an absolutely incredible experience here. The line was incredibly short on a Sunday when we picked up, maybe 4 people in front of us. Avis had at least 20 in line waiting. We were given our keys and told which space. The car was all set and ready to go.
A Hyundai Palisade with some good features, and worked really well with the exception of the Apple CarPlay not working at one point on our trip, but it started back up again.
We had to extend our rental and used the text message approach which took a while for a response, but was exceptional and easy to use. And everything had already been going exceptionally well. The car only had about 4300 miles on it.
Then, the best part and the person that will keep me a loyal Alamo renter for future vacations. Alexa was amazing in the way she interacted with every customer. I saw her handle the vehicle in front of me and their drivers and she was so kind, attentive and didn’t make it take long. Then she helped me and from start to finish was kind, caring, attentive and helped address the issue I had with the CarPlay so briefly. It took almost no time at all to get all finished and out of the airport. She was such an excellent customer service representative and an asset to this Alamo. If she desires to move into management or another role, Alamo would be incredibly fortunate to promote her. Genuinely one of the best and most natural customer service representatives I have ever met. Thanks Alexa, you made our families vacation end on such a high note.”
“I had an excellent experience with National Car Rental at the Buffalo Airport, and I especially want to recognize Ethan B. for his outstanding customer service. He was incredibly courteous, professional, and genuinely helpful from start to finish. He went above and beyond to make the rental process quick, easy, and stress-free, and his positive attitude really stood out. Thanks again Ethan!”
“Customer service is exceptional. Rent from here at least 2-3 times a month. As with any business sometimes unforseen issues come up. The management staff and agents here will bend over backwards to make it right. There's definitely a difference with this location vs others in the area. Just seem to go above and beyond for their customers.”
“I had to drop my car at this location after a one way rental. It was a quick and smooth experience. Conner and the team provided a drop off back at my hotel. Thank you.”
“We booked our rental car from Enterprise (through Costco). Our experience from start to finish was excellent. Great ride, super clean inside and out. We will definitely use Enterprise in the future.”
“I would like to commend Patrick and his co-workers on the exceptional service I received renting a car. I have had a few negative experiences in the past with Budget and Avis, but I did not have any issues with this Enterprise location and I would absolutely recommend and rent again here. Patrick truly went above and beyond.”
“I know a handful of Ricks.
I’ve like them all so far.
Rick my neighbor. Rick the sailor. Rick the tow truck guy. Rick from Rick and Morty.
Ricks just keep winning 🏆”
“Excellent team! Everyone was very friendly, professional, and truly went the extra mile to get me a fantastic car.
The wait was a bit longer than expected, but that wasn’t the team’s fault. It seemed to be the result of the company’s on-demand rental policy rather than the employees, who handled the situation as well as they could.
A great team that I highly recommend!”
“I had a great experience with this Enterprise branch. My car was ready when I arrived and the staff was helpful and easy to work with. Will be coming here again.”
“Thank you Redline for the amazing experience! I was able to rent the C8 Corvette for a wedding weekend and it was turning heads everywhere it went! Truly the best and only place to rent a unique vehicle here in WNY. Communication with the company was great as well as pickup and drop off.”
“Every time I get a rental car it is fair as in price for such good quality, and the customer service is always amazing and fast. The best place to go get rental cars. The only place I go”
“I usually rent from other places but tried Budget this time and so glad I did! The lady at the counter was super friendly, the process was quick, and the car was in perfect condition. Great experience all around!”
“I have had 2 great experiences renting from Tom at this location. He knows how to manage difficult situations with poise and professionalism.
I made my reservation through the Enterprise app, and paid in person. Tom walked me through every step of the process and made sure I was happy throughout my rental. At drop off, I was checked out and on my way quickly.
The Enterprise app worked seamlessly with the in-branch system, which isn't always the case. My vehicle was ready, clean and in great condition when I arrived to pick it up. Even the branch itself was tidy and clean, with large windows at its storefront letting in heaps of sunlight. As smooth as the whole rental was, it wouldn't have been the same without Tom running the show. He won Enterprise a customer!”
“The vehicle was delivered right on time, exactly as promised, and in clean, excellent condition. The entire pick-up and handoff process was smooth, efficient, and hassle-free, making for a seamless rental experience from start to finish.”
5AM - 10:30PM
1477 Main St, Buffalo
Car Rental
“I often need to rent vehicles from this location and have yet to be let down. They have a wide variety of vehicles onsite. Tuesday, was there picking up a vehicle for work travel and was able to witness the outstanding customer service provided in a very high stress interaction. The associate politely educated and humored the customer although from what I witnessed, the customer was wrong. I could appreciate the associate keeping his cool and adhering to company policy without being rude or condescending.”
“My Favorite Car Rental. Low Key like me. Away from the Rush across the street. Convenient. Nice people work here. Not seeing the Corporate crap the other guys have.”
Open 24 hours
326 Hinman Avenue, Buffalo
Car Rental
“We used Cedar Bus Co for our wedding in Buffalo a few weeks ago. They were on time, easy to work with (Patty was great with communicating via email prior to the event), and even wait for guests at the church who were hanging around a bit longer”
“I cannot thank Frank enough for calling us to confirm our reservations, he saved the day because we were actually at the wrong location with 30 minutes left before they closed. They waited to make sure that we got here and was able to get our transit van for us and our 10 passengers as we traveled from Florida. he saved the day and I praise him. Thank you so much. That’s great customer service.”
“This location was AMAZING!!!! I was in n out in five minutes and a beautiful ride. No hidden bs and AMAZING customer service both on the phone and in person. A HUGE THANK YOU!!”
“This is my go to spot for rentals. I hate the air port and other spots. Bruce is always very professional greets you when you walk in…makes for a good easy experience. Can’t forget about Vinny and Frank, they also make the rental experience an easy one and have always been helpful with any problems if any. The young man who cleans out the cars James is also very nice. The Whole Main Street team is awsome. Iv seen reviews of people saying they are rude I’m sure it was definitely the customer who was rude. IV NEVER HAD AN ISSSUE AND IV BEEN RENTING CARS FROM THIS LOCTION OVER 10 yrs. More frequently recently and I’ll send anyone their way. You can’t be rude to people in customer service and expect customer service to not be rude back, the customer isn’t always right!”
8AM - 5PM
2200 Military Rd, Niagara Falls
Car Rental
“Renting a car at the hertz location on military rd in Niagara Falls NY was easy going and the service was pleasant 😀 will definitely rent from here again when have spare money”
8AM - 5PM
3780 Sheridan Drive, Buffalo
Car Rental
“After having a poor experience at the airport Hertz, this location helped us out a lot! An employee named Jackson did an awesome job understanding our situation and kindly getting us squared away. His great customer service made a big impact on us!”
“I’ll admit I was a bit hesitant to book here after reading some of the negative feedback, but my experience could not have been more different.
I booked a Standard Elite SUV online, paid upfront, and used Fastbreak. When I arrived at the Buffalo airport, I skipped the main counter and went straight downstairs to the rental booth. The woman working the booth was absolutely awesome—incredibly friendly, efficient, and welcoming.
They didn't have a Standard Elite SUV available on the lot, so she upgraded me on the spot to a Full-Size Premium SUV—a brand-new Chevy Suburban. The vehicle was pristine and extremely clean inside and out.
From start to finish, the entire process was seamless. I am so glad I chose Budget for this trip!”
“MD was a big help working at the after hours desk. Im a president circle member of preferred on Avis and he went above and beyond to make sure I was happy with the rental.”
Open 24 hours
4217 Genesee St Building A, Buffalo
Car Rental
“Without spending an absolute fortune on a room that you're probably only going to be in for a few hours before your flight from buffalo airport, this hotel has just what you need. Comfortable beds, very clean, airport shuttle and a McDonalds just across the lot to grab your coffee. Just a note that renovations were being done at this time so no complimentary breakfast was available.”
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“We spent the week with family in St. Catherine, ONT, CA. The wheelchair van we rented really made the trip a success, as we were easily capable of transporting our wheelchair-bound son from place to place, with no problems. Great company to do business with.”