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“Leon was amazing. The store was clean and the people informative and knowledgeable. I appreciate the offer that was given and the new speaker and I’ll be back for a mattress soon.”
“We just purchased a washer and dryer which were on sale. We were blessed to have Elliott who helped us make our purchase. He answered our questions patiently and made the transaction smooth and pleasant. He even took the time to explain how to use the in store QR code! What a kind and gentle giant!”
“I had a great experience at P.C. Richard & Son thanks to Raza. From the moment I walked in, he was knowledgeable, patient, and genuinely focused on helping me find the right refrigerator for my needs rather than just making a sale.
He answered all of my questions, explained the different options clearly, and made the entire process smooth and stress-free. His professionalism, honesty, and excellent customer service really stood out.
If you’re shopping at P.C. Richard & Son, I highly recommend asking for Raza. He made this an outstanding experience, and I truly appreciate all of his help. Thank you, Raza!”
“I bought a new dishwasher at this location earlier this week and it was a very pleasant, stress-free experience. Anthony Chance is a great salesman and delivers terrific customer service. Thanks for everything!
Edit: I returned to the store yesterday to buy a new air conditioner, and Anderson was incredibly helpful. I really appreciated his help.”
“George McIntyre was awesome! He helped me pick out a new dishwasher and made the whole process really easy. He was friendly, funny, and super knowledgeable.
He took the time to answer all of my questions, made sure I had the correct measurements, and helped me find a dishwasher with all the features I wanted. I never felt pressured, and he made sure I understood everything before making my decision.
Great customer service from start to finish. I’m so excited for my new dishwasher to be delivered! Thanks, George, for making what could have been a stressful purchase so much easier.”
“What looking for a mattress and got the most information and I’m very pleased with the service I received from Gregory! Will be back soon to revamp my mattress collection in my home! Thank you, Gregory!!”
“Chris and Mike are great. Had a good experience, he explained to me all the details on the item I wanted. And did a great job getting me the best deals. Outstanding service and very knowledgeable staff. Clean store as well!”
“Needed to upgrade my old MacBook laptop. Came to this location from Bay Ridge to make purchase a little over a week ago. Mark was the associate who helped me and made the purchase seamless. He was very personable and courteous. Was extremely happy to make the trip to make the purchase with him. This location is much nicer than Bay Ridge and I would recommend people to come here. Bonus that there’s a parking lot as well. Thank you again Mark for all the assistance with my purchase.”
“I purchased my TV from Ricky and his was AMAZING! I have been shopping PC Richards for years and he is absolutely the BEST!! Great customer service, very knowledgable with all the products in the store!”
“Bruce took great care of me from the moment I walked in. He was knowledgeable, professional, and made the entire buying process easy. He took the time to answer all of my questions, explained the different Sony TV options and protection plans, and helped me get the best deal without ever making me feel pressured.”
“Gregory Gayle’s service was spectacular!!! He helped throughout the while purchasing process!!! I would definitely recommend him to anyone who needs assistance!!! Happy customer!!!”
“Great customer service, great prices. Their sales folks really seem motivated to help, not just to make a sale. Their prices are as good as it gets, and the price match guarantee works.”
“Gerson is a gem within this store. He is incredibly knowledgeable, patient, and completely focused on helping me find exactly what I needed without any pressure. Fantastic service! 100% recommend for any service needed”
“Walked in not knowing what washer I wanted Haseeb Mohamed gave me the time and attention to walk out with something not only affordable but durable and tested. Great location great staff.”
“Luis was great. He was very helpful in finding what I needed and offering alternatives. I ended up buying a bunch of electronics. Thanks, Luis and Dexter for finalizing my Christmas shopping.”
9:30AM - 2PM
3605 13th Ave, Brooklyn
Appliances
“Well, i'm saying I loved it, but I haven't received my order yet. However their customer service is the best. Especially if you get to speak with Glenda! She asked me my problem and she answered me back the next day as soon as she found out and not only that, but she found a resolution for my problem too.”
“Klearview did an excellent job getting our AC install done. Great communication the whole way through and the team had the AC setup and ready to go quickly and efficiently.”
“Yarga helped me select a Stearns & Foster mattress for my new home, gave advice on measurements and arranged delivery on time. He made the entire process a breeze. Thank you.”
11AM - 7PM
640 5th Ave, New York
Appliances
“Sokhna did an amazing job attending to my Dyson hair care needs! She answered all of my questions and spent time teaching me how to use the Dyson air wrap. Sokhna went above and beyond from a Customer Service perspective and attended to me with care and love!”
9:30AM - 6:15PM
387 7th Ave, Brooklyn
Appliances
“I just have to say how much I appreciate this business, the quality of the products sold and especially the knowledge and service provided by Steve and Charlie (and Frank for installations). I have been a customer for many years, repairs and purchases (air conditioners, vacuum cleaners, furniture cleaning) and even though I left the neighborhood a long time ago, I always return because I know I will receive the careful attention needed to help make an informed decision about a purchase. Thank you for your expertise and years of service.”
“I was in need of two 18,000btu AC units for my 2 family home. I went local not wanting to do a DIYS and needed it professional and fast. Len-Harris did not disappoint, the knowledgeable salesman Jonathan knew all the specs and pointed me to great units. The crew that replaced the sleeve were clean professional and knew exactly what to do. The two units installed in 1.5 hours and work great. I did receive better pricing compared to the box stores plus the old units and cases were taken away. They were even installed day after the purchase!”
“We needed to replace a 25 year old built-in Monogram refrigerator. Our salesman, Shaya, was very helpful and responsive in finding us a replacement. Drimmers sent a crew to confirm that the replacement could be brought up to and in our apartment -- which it could not. Shaya then explored other alternatives with us and we ultimately settled on a Sub-Zero with the same footprint but which could be partially disassembled in order to bring it into the apartment. Drimmer arranged all the details and the installation was ultimately a success. And for all of this, the Drimmers all-in price was the best available, with no hidden extras.”
“Great place to get a variety of things - from toaster to tv. Worked with victor and super nice, easy to work with and attentive. I appreciate their sponsorship on espn NY and try to only shop here when I can. Thx”
“Josh in blinds was extremely helpful and knowledgeable....he is an asset to your company.....give him a raise ... Sharon at cashier was cheerful and helpful... another raise....Ha Ha Your have good and caring employees!!!!”
10:30AM - 1PM
525 Park Ave, Brooklyn
Appliances
““I placed my order and it was delivered and installed the very next day! Fantastic service, and the delivery tracking system kept me updated on exactly when my order would arrive…””
“I never even knew there was a show room for Ferguson and when I walked in, it nearly made me giddy to see so many products up close and personal so I could order with confidence.
But the real treat was our salesperson Janam Patel. So knowledgeable, so kind - and possessing a keen eye. Janam really took care of us. He would call with updates and involved in our every need. It was an exceptional experience.
I highly recommend the showroom and in particular I recommend Janam. If you need something, just go in, ask for him and your shopping life will be infinitely easier”
9AM - 6PM
5823 Avenue N, Brooklyn
Appliances
“frank was a huge help!! they picked up my vacuum same day, throughly explained the issues after inspecting, and returned my fixed dyson animal vacuum the next day, cleaned too! extremely communicative, free pickup and delivery included, great service, AND a 1 year warranty. elated to have my machine working again, i highly recommend.”
“I have always bought from the store, they are very friendly. There I bought a pair of QSC brand speakers, I have been using them for 10 years and they have turned out well. I invite you, do not hesitate to come there, Mr. Jose will assist you, att Roberto Antonio”
9AM - 3:30PM
530 Central Ave, Cedarhurst
Appliances
“**Update: Ms. Tau, the owner, called me and took full responsibility for what happened. Things can go bad in a business. As the old adage goes, “it’s not about what happens, it’s about how you respond.” Ms. Tau was wonderful to deal with and laid out the steps of how she will rectify the situation.”
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“Sales was wonderful. Delivery I asked the gentleman to open the box on my new TV fireplace unit told me he couldn't do it. I also needed help just moving an old refrigerator to put the new one in that place and move them around. Told him I would take care of him. Told me he was too busy and left”