Enterprise Rent-A-Car
Enterprise Rent-A-Car,
Car RentalHours:
4111 W Henrietta Rd, Rochester NY 14623 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car offers car rental locations at airports and in Rochester, with service in over 30 countries. Booking is easy online or through their app. Reviews of specific locations highlight exceptional and amazing customer service, with staff described as polite, respectful, friendly, helpful, courteous, patient, and approachable. Several customers noted great service that made the process hassle-free and a pleasure, creating a comfortable experience that would make them rent again and again. One reviewer mentioned a team that fixed an issue with a van, leaving them pleased with the result. While service is consistently praised, the condition of a vehicle received was noted as a ding, with one customer wishing an SUV was spotless, noting it was dirty and had a worn interior. Overall, however, the exceptional service leads to strong recommendations for the company and its specific locations.
Most Recent Reviews
January 2026
Reese was amazing! He went that extra Mile for me to make sure I was taken care of and felt safe and comfortable. Both times I used Enterprise I was truly satisfied.
January 2026
Enterprise offers great rental vehicles, customer service, and pricing!
January 2026
Five-star service on W Henrietta Road, Rochester, NY! The team was super friendly, helpful, and accommodating, easily handling my back-to-back rental needs over two weeks. They made the process seamless and stress-free. I highly recommend this location for anyone needing reliable customer service!
More Comments(190)
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- Rochester, New York
