“Drake was very friendly & helpful during my last visit. She is courteous & a great multi-tasker. I appreciate her & the rest of the staff who have helped me & Leyla with our packages. Quick service & friendly staff!”
8AM - 8PM
1370 W Ridge Rd, Rochester“Great staff, nicely organized store with an awesome print center! I love the fact that there are 5 self-serve printers in addition to the print staff to do print jobs quickly.”
“The staff was as helpful as staff could be. They we're also fair, considerate, and professional.Supplies are expensive.. but that's understandable; it's there as a last-second convenience.”
“I was so impressed with the printing dept staff! I had a print job that needed to be completed within hours of request for my young grandsons funeral program. Could have turned out so badly! Thank you!”
“Response to BrandiShe gets her mail 6 days a week, like everyone else. Her “issue” was with a non delivered parcel. Brandi just had surgery, so didn’t come outside. Carrier blew the horn, as dog was in yard. Do you see the sign in the window, would you get out?”
“I wish I caught the name of the woman who helped me today, around 2pm on 1/15. If not for her, I would have been scammed badly. I was selling my laptop and was told by a fake eBay confirmation email to go overnight ship my laptop at Fedex. I can't believe I almost fell for that, but the worker today instead of blindly scanning my box and sending it on its way she said something seemed fishy. I explained my instructions but let her know I was honestly confused and haven't done this before. She suggested I call ebay customer support, who informed me I was being scammed. If not for that worker taking a second to stop and give her thoughts, I would have been scammed out of $1400. I want to thank her and send her a venmo. Scams are getting really advanced nowadays so everyone should slow down and be careful. THANK YOU SO MUCH!!!!!”
8AM - 4:30PM
1600 Lexington Ave Suite 346, Rochester9AM - 12:30PM 1:30 - 5PM
133 Railroad Ave, Hamlin10AM - 1PM 2 - 5PM
3720 Lake Rd N, Clarkson“Small, local and just perfect. On one recent occasion I had my son with me while mailing a package. The gentleman on duty struck up a conversation with my son about his NY Giants hat. The next time we stopped by “ Charlie” gave him a pack of football cards and invited him back anytime. Made my boys day. Now he can’t wait to go back.”
“I visited the UPS Store #0363 twice this week.at 2117 Buffalo Road Rochester, NY 14624. On 12/21 I had an Amazon return and on 12/22 I shipped a package. I dealt with an employee named Devon. Devon was very efficient with my return and the next day he helped me with shipping a package.Devon had a great personality and was very efficient with completing my return and shipping the package. It is nice to get great customer service!”
8:30AM - 5PM
14 Main St, Brockport“The service from the Brockport Post office was amazing the entire time I lived in the village. I still work in Brockport driving a school bus. On my daily route I pass a letter carrier named David, sometimes several times a day and each time he smiles and waves. The kids on the bus watch for him. One day I pulled the bus over and he stopped and ran to us to make sure we were okay. Not only does he perform his task but cares for the community he serves. Kudos, David. We need many more like you in the world. Great job, Brockport!”
9AM - 5PM
2833 W Ridge Rd Suite 28, Rochester“Convenient location, easy to access, park and leave. This location never seems to be crazy busy for me... staff has always been helpful and friendly when I need them. Not my normal go to post office but I great alternative when I'm in the area.”
9:30AM - 12:30PM 1:30 - 4:30PM
640 N Greece Rd, North GreeceOpen 24 hours
700 Mile Crossing Blvd #2, Rochester9AM - 1:30PM 2:30 - 5PM
42G S Main St, Churchville“They were super helpful and nice. O ordered a Rent the Runway dress that needed to be returned. I accidntily put the UPS package in a mailbox. They were able tp retreive the package for me and allow my father to pick up that package and take it to UPS. Saved me a $50 late fee!”
“I entered into the Lexington Ave post office and when I went to the customer service window, I received the warmest greeting from the clerk on duty. Ms. Tracy D. She's the most professional clerk I've had the pleasure of encountering at this particular post office in a very long time. I truly hope that more clerks would be as friendly and professional as Ms. Tracy D.Thank you so much for your service Ms. Tracy D.Aaron D.”
8:30AM - 6PM
3245 Latta Rd, Rochester“Nice post office near the Latta Road Wegmans, making it very convenient! It's bright and big! Employees are always willing to help me figure out exactly what I need, lots of options for letters and packages!”
9:30AM - 12:30PM 1:30 - 4:30PM
15 Rochester St, Bergen“I’ve come here multiple times and chatted with Sydney who is by far the most polite and helpful worker ever. Extremely knowledgeable and kind. You can tell he takes great pride in his work. I don’t say this often but is honestly a perfect example of great hospitality and customer service!Sydney you are wonderful!”
“There was a mishap with the zip code for my package causing is to be misplaced but an employee named Mike came through by going above and beyond to search the warehouse and find it for me! HUGE shoutout to Mike!”
“Love this small post office in a small town! Spencerport is quite lovely and everyone is super kind including alll the staff here!! Did you forget your card? Or tape? Or gift card? You can buy alll of that here when shilling your package. Don't forget your holiday stamps!!!”