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“Nick was amazingly patient, professional, and efficient at resolving issues with 3 devices as well as ensuring they were set up properly and walking us through the upgrades. Highly recommend this store!”
“Returned equipment here and the young man was helpful unlike any other employee all of whom were hard sell for more service and had invasive questions about my cancelation.”
“Andres and Ashantie were extremely helpful in changing us to optimum phone service. They wee so pleasant to work with. They both are very knowledgeable. I hope they are acknowledged by your company for their exceptional customer service !!”
“Came here to upgrade two of my phones and Geoff was super helpful. He walked me through all of my options, helped with set-up, and answered all my questions. Will definitely come back to this store when it’s time to add a new line and upgrade the other phones on my plan.”
“Excellent customer service, Jen helped me and connected my phone to the $25 plan because I brought my own phone. Very satisfied with my service. I recommend them.”
“Absolute professionalism. Excellent decor. Inviting, warm atmosphere conducive to problem solving and finding solutions. Lorena solved my problem. Professionally. Respectfully. And in the most timely and helpful fashion. T-mobile, pay attention.”
“Want to say thank you to the young lady who took the time out today to assist me with turning in my phone and having to reprocess the order over again. She also took the time to explain to me what happened to the order and why she had to cancel out the order and redo it . She had the patience to assist and handle it unlike the other store i went to that i originally dealt with.
Ty NY.I will be returning to that store to handle all my phone meds needs .”
“Great service at this spot - the guys were knowledgeable and welcoming! They explained the deals and plans well, and they delivered as promised. Referred several people since then - all satisfied! Keep doing what you’re doing! Best! ~E”
“On Friday I called Verizon wireless to transfer 1 number from 1 account to another the representative turned my phone off instead of. I was in tears bc not only did they shut my line off but 3 out of the 4 lines I use and none of my children were with me to get in contact with. A very patient and wonderful Verizon associate who is pretty new only been with the company 4 months called Verizon customer service on my behalf and over and hour later had my service restored I've had the number almost 25 years with Verizon. The whole team was empathetic and restored my faith in customer service Thank you .”
“BY 1,000,000 MILES THE BEST VERIZON STORE in YONKERS, NY. The gentlemen working there are SUBJECT MATTER EXPERTS. They will HELP YOU and go above and beyond to find solutions to your problems, and or inquiries. IF I COULD GIVE IT another 5 STARS I WOULD.”
“Yesterday, my wife and I visited this store to explore our upgrade options, as we’d been using iPhone 13s for quite some time. Joel Pichardo greeted us warmly and took the time to walk us through all the available choices without any pressure.
We left with two new iPhone 17s and an iPad, and we couldn’t be happier with our decision. Not only are we now up to date with the latest technology, but our monthly bill is actually lower than before. On top of that, we also received Apple TV and Netflix at no additional cost.
A big thank you to Joel for his outstanding customer service and to the entire professional team at this location. They made the whole experience easy, informative, and enjoyable. Highly recommended!”
“I visited the Verizon store on N Central Ave in Hartsdale, NY to add a new line to my existing plan, and I had an outstanding experience thanks to Dionis. He was professional, knowledgeable, and incredibly helpful throughout the entire process.
Not only did he assist me with adding the new line, but he also reviewed my account and helped upgrade all of my existing lines while identifying promotions and discounts that I wasn’t even aware were available. As a result, I was able to take advantage of significant savings, which made me extremely happy.
If you need assistance with your Verizon mobile service, I highly recommend visiting the Verizon store in Hartsdale, NY and asking for Dionis. He provided exceptional customer service and made the entire experience easy and enjoyable. He was awesome!”
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“Aidan and Luis were friendly and knowledgeable. They took their time explaining everything and both of them were very clear about product details. I appreciate that they went out of their way to get the watch I wanted from another store. Their level of service is rare and gave me an exceptionally positive experience.”