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“Our experience with Lindsey and Britni at the Airport Rd store was remarkable! These two ladies went above and beyond to help us with switch from Optimum to AT&T.”
11AM - 6:30PM
159 Smokey Park Hwy, Asheville
Mobile Phone Accessories
“Magyn is truly an asset to Verizon and provides customer service above and beyond. I had a seemingly unsolvable issue with my phone going directly to voicemail without ringing or showing a missed call. It took a lot of time, but she found the solution. She is exceptionally knowledgeable and a delight to work with as well!”
10:30AM - 6:30PM
1857 Hendersonville Rd, Asheville
Mobile Phone Accessories
“My husband and I had an extraordinarily positive experience working with John Moss at Verizon yesterday. The store location was convenient at the time, but it is not actually the closest one to us. However, any Verizon needs/questions we have in the future went take us back as we were so impressed by Mr. Ross’ demeanor, knowledge and helpfulness.”
“If I could give 500 stars I would. These guys are absolute rock stars. They are fair, honest and truly care about their customer and the community. I wish every business in Hendersonville conducting themselves like Jeff and his team. Great job and many thanks fellas.”
“Thanks to Samantha we were able to fix some security issues with our account. She went above and beyond to ensure our phones/account was secure. She exemplifies the very best verizon has to offer.”
“Carly is AMAZING. If you can ask for her. She's extremely knowledgeable, compassionate, empathetic, kind and thorough. I was having a bit of a breakdown and needed an affordable phone and had only ever been through Verizon and my bill was over 400 a month through them! Now I pay 45 and got a new phone and she walked me through EVERYTHING. Made the process easy peasy. I cannot rave enough over her. Metro really is the way to go. And don't forget... Ask for Carly cause she's just great. I'm so grateful for her. She will never know what I was going through and I honestly just needed something to be easy and affordable for once. I was in a really bad space mentally and emotionally. I'll truly be forever grateful. Give this girl the raise she deserves. She is indespensable to your company. She truly CARES about customer service and making sure her customers are happy with their service.through EVERYTHING”
“We came to this cricket during the aftermath of hurricane Helene. Even with no power, they were open and able to sell us a phone. The process was super quick and easy. Karla was wonderful, informative and kind. She deserves a raise!”
“The owner Jason is a really good guy with amazing customer service . I had a issue and made sure to go above and beyond to correct the issue. Made a even more loyal customer out of me.”
“Great place to do your phone. If you going anywhere else why not drop by at the Soho nail salon as well, they will give you great massages! Just stay at the right lane and road up ahead is the Soho nail salon. Not busy so take up all the space you want!”
“Grace was very helpful in finding my cell phone the day before my vacation. She pinpointed and lead me to the exact location of where my cell phone was lost on the side of the highway. Very professional customer service and eager to help! Thanks again Grace!”
“I came in to get some help with my account and Jesus and Cristian were both extremely helpful, and patient! I'm disabled and Cristian asked Jesus to scootch over the chair he was sitting in. They were just amazing, both of them. I would recommend this store to everyone, and they deserve raises! -Kass
Thanks, guys!”
“Greg was awesome. He greeted us promptly, and helped my wife with an upgrade for a new iPhone. He was friendly, professional, courteous and knowledgeable. Top notch team, top notch store.”
“Diego was an awesome salesman and helped my partner and I pick out the best phones for the best value and everything was done in less than 30 mins. 10/10 kind & professional customer service.”
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“My first time going to this branch and WOW they sre so nice!!! i know most people that works in this kubd of business they have to be nice because of their work but this place is awesome specially Tyler!!! He helped me from start to finish and the patience that he has with everything is exceptional!! If you are looking for a phone service and amazing customer service go to this store and and you won’t regret it!!”