This U-Haul Neighborhood Dealer receives mixed reviews. Many customers report a great, pain-free experience, describing the staff as great, friendly, knowledgeable, helpful, nice, prompt, and taking great care of customers. The process is noted as easy and convenient, with well-maintained equipment, accurate reservations, and the business seeming to always be open and well-stocked with a large array of equipment. For these customers, it is a favorite place to rent, exceeding expectations and making a stressful occasion go smoothly. However, other experiences were problematic. One customer had a very bad experience with U-Haul packers, resulting in significant loss. Another renter faced issues when a reserved item was unavailable without prior notice, causing inconvenience and extra cost. This indicates that while the local dealer service is often praised, broader U-Haul services like packing can be unreliable, and inventory communication failures sometimes occur.
Great service. Truck worked perfectly for my needs. Customer service was friendly and knowledgeable. Would definitely rent from again.
May 2026
Wades Texaco Service is the only place I rent Uhauls from and always will. It's a quick and easy process for their rentals and they take good care of their customers. I love that they are professional & caring at the same time. No improvements needed. Thanks
May 2026
Rented a car hauler here. It was in great shape, new tires, new straps. Friendly help.