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“I can’t say enough good things about this UPS Store! The staff is always friendly, helpful, and on top of everything. Whether I’m dropping off a package, printing documents, or just have questions — they always go above and beyond.
The owner Divyesh, and manager Sadie, truly make the difference — they’re welcoming, professional, and clearly care about their customers and community. It’s hands-down the best UPS Store I’ve ever used!
Highly recommend!”
“This review is long overdue! The whole team is amazing! They did a great job with my business cards and other promotional items. I've also referred my clients to them, always with great results. Shout out to Kathy, thanks for all your help! Jorge is awesome and really takes care of clients making sure everything goes smooth. Again, thanks, Jorge, Kathy and the team!”
“I absolutely love going to the UPS store on Bayfield Pkwy, Concord, NC. Their customer service is impeccable and the work that has completed. There has never failed me. I am a classroom teacher, and they have printed and laminated majority of my materials.
Thank you and your team so much for working hard to ensure that your customers are continuously happy and satisfied. Like always, I will be back and a special shout out to Steven. He always excels and exceeds my expectations.”
“The individual that helped with my returns was beyond helpful and so kind. I had a lot of items and he showed to signs of frustrations and went above and beyond. Great experience! I always enjoy visiting this store for my shipping needs because they are so well-run and pleasant.”
“I needed to get important documents sent to my attorney from North Carolina to Brooklyn overnight.And of course I needed a notary and got here at 5:48pm. A notary.
Service's end at 6 PM.But sweet Grace was able to help me.And I got my documents sent off just in time. Overall I had such an amazing experience and are so thankful for them! I i would highly recommend this ups store to anyone!”
“So glad I found this place. They're so great. And I really enjoy that they're focused specifically on film and supporting film photography. They've got a nice selection of used cameras that rotates a bit. Film developing, scanning, and printing services are top notch. But most importantly I really enjoy the personal approach that Tony and Cannon have. They'll stop everything and just talk with you about what you're looking to accomplish with photography, from beginner to professional. Did I mention they have a darkroom?! Because they do, and I just spent an afternoon there with my oldest kid having Tony teach them the ropes of film development and print enlargement. And, my favorite part, the gigantic film fridges that aren't stuck behind a counter so you can browse and explore and pick at your leisure.
All in all, Tony and Cannon are great people and supporters of the film photography world who run an excellent shop. I'm happy they're here and wish I had found them sooner!”
“The store clerk called me to confirm the shipping label. I sent my elder aunt to drop off and it came with two different labels. The store clerk found my number to confirm the correct one. I was then able to still get my work equipment sent off at a timely manner.”
“Excellent customer service Tay and Josh assisted me with my Wi-Fi and making sure I was able to send my package. Love going to this location. Always great customer service”
“I went to the UPS Huntersville
east field nc. The seller had a horrible return policy. The nice man. Cameron helped me figure out the best economical way. It started out a lot higher than expected. But he calmed me down. And Blessed me. Keep the location and employee”
“M&Ps provides next-level customer service! We use them every year for our swim team's shirts and we're always left satisfied. They consistently go the extra mile to ensure we're well taken care of and this year even stayed late one night to get our order completed ahead of schedule!”
“Customer service was outstanding! They responded promptly and treated me with respect. It felt like they genuinely cared.”
Zymier nice customer service.”
“Ryan and Chris at the UPS Store were absolutely amazing! They helped me figure out a complicated return process and were so friendly. I really appreciated their help - they made my whole day better.”
“Visited for a google equipment return.
Around the beginning of March 2025.
The staff at the time was Scott.
Friendly.
Not sure of the issues the previous reviews had as I was weary when I saw the name tag, but I had no problems.
I am asian if that matters to someone looking over reviews.
Granted those reviews were almost a year ago. People can improve.”
“The lady knew exactly what I came in for and pointed me in the direction I needed to go to drop off my package so it was quick and easy! I really appreciate that!”
Open 24 hours
8538 N Tryon St, Charlotte
Printing Services
“I've come to this FedEx numerous times and the staff is always professional and knows exactly what I need. My newest visit involved Ana. She was very sweet and walked me through how to use the printer for my copies. Very sweet. When I need FedEx I always come to this location. The guys in there are great as well.”
“I visited this FedEx location on Saturday morning as well as yesterday morning. Each time I was greeted by the manager by the name of Lisa. She is very patient and professional. I appreciate her for taking the time to assist me with my large shipment and not making me feel rushed or flustered. I did not receive the same customer service at the Concord Parkway location. Not only was Lisa, welcoming and willing to help but her entire staff were equally friendly. If I have printing or shipping needs in the future, I will definitely drive to this location.
Thank you so much Lisa, Alianna, and Katie!”
“I went into the UPS store and a gentleman that was behind the counter. Did a excellent job waiting on the customers. He knocked everybody out really fast and I came in his great service. This was at 349 Copperfield Blvd. store in Concord North Carolina. I was here on 12 April And the time that I was here is 10:30 in the morning and I just want to say I gave this guy 10 stars thank you.”
“I arrived at the store around 7pm; the line was to the front door. Both clerks were very fast taking care of customers. The lady handling my package was polite, knowledgable and thorough.”
“I had a great experience at The UPS Store. The services were expedient and handled with efficiency, making my visit smooth and stress-free. The store clerks and representatives were knowledgeable, friendly, and courteous—demonstrating a high level of professionalism and customer care. I highly recommend this location for any shipping or printing needs.”
“Had a great experience today and great customer service from Anthony ☺️ He was very kind, patient, and helped me find exactly what I needed after I was pacing the aisle a few times haha!”
“The guys who work for FedEx at this location were super helpful. They were utilizing a 3rd party to deliver our mattress which never got delivered because the driver is lazy. 3 times it got delayed because need get it on the truck but he said it was undeliverable. No signature needed for this package. FedEx customer support has no clue what they are doing and told us we could not go pick it up ourselves from the warehouse. That is a lie, they literally have a customer pick-up area. Anyways, I filled a complaint and the warehouse guys called me and told us we could pick it up. They were actually helpful.
The rest of FedEx is a joke.”
“Super helpful! Amazon didn’t notify me that a package required a signature so they left a note with here the package would be. Came by later that evening to pick it up and they were super helpful through it all. Strongly recommend if you need to drop off a package as well.”
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“I love this place. Chris and Amanda are always so kind and helpful, whether you call them first or not! Please support them for your printing needs instead of the big chains!!!”