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“I had an excellent experience at The UPS Store. They created beautiful, high-quality bookmarks for my book, and I couldn’t be happier with the results. The print quality was crisp, the colors were vibrant, and everything came out even better than I expected.
The staff was professional, patient, and very helpful throughout the process. They made sure my design looked perfect before printing and delivered everything in a timely manner. You can tell they take pride in their work and truly care about customer satisfaction.
I highly recommend this location for anyone needing printing or custom products. I will definitely be coming back for future projects!”
“Great experience at The UPS Store! I used their notary service and shipped a package. Everything was quick, easy, and professional. The staff was very friendly, helpful, and patient. I will definitely be back for an amazing service!”
“Misty is always so bubbly, friendly, and helpful! She does an amazing job multitasking and works hard to make sure customers get in and out as quickly as possible. She also keeps everyone informed if there are any delays, which is greatly appreciated. Thank you, Misty, for your excellent customer service…you always make the experience pleasant. See you next time!”
8:30AM - 6:30PM
2217 Matthews Township Pkwy D, Matthews
Mailbox Centers
“Cheapest option to ship bigger boxes. I usually ship with post office in a $35 priority box. Shipped in a bigger box here at $25 to get to the location within 3 days . Very happy with transaction. Staff were helpful and friendly. Not over crowded at the time I went. Would use again.”
8:30AM - 7PM
7209 E W.T. Harris Blvd Ste J, Charlotte
Mailbox Centers
“This veteran owned UPS store was discovered by accident but so glad we found. It’s open 7 days per week. They have a quick process for print services. Chris M. was working when we arrived and he was able to help with notary services last minute. Chris was also friendly. Very good experience overall.”
“Amazing customer service at store 7995 on Indian Trail Run! I needed some documents notarized & Tricia had no issue with me emailing them to her (I had signed them early?) She offered to print them out again. It was the dumbest mistake but she was so unbothered by it. I took a lot of their time but they were sweet & understanding. Andrea took care of the other customers in the store while I was being helped. I will absolutely come here again for their services.”
“These folks take a beating due to all the traffic and yet still deliver superb service and expertise even in a long line you’re in and out in just a couple minutes. This site is managed very well.”
“As a fellow small business owner, consistency matters—and this team delivers every single time. I’ve continued using this UPS store over the past couple of years for flyers, printing, and mailing, and the experience has always been excellent.
Jai, and the team are incredibly welcoming and genuinely care about customer service. They make the process easy, are always willing to help, and go the extra mile to get things right.
Running a service business myself, I know how hard it is to maintain this level of quality day in and day out—and these guys do it effortlessly. Highly recommend”
8:30AM - 6:30PM
3116 Weddington Rd #900, Matthews
Mailbox Centers
“Came in for an ID pic for I-9. Very warm service and good customer care.
Thank you for being nice. I've been feeling anxious lately but hearing the kind word made a day a bit better”
“I arrived at the store around 7pm; the line was to the front door. Both clerks were very fast taking care of customers. The lady handling my package was polite, knowledgable and thorough.”
“Yesterday, the 17th, I visited the business, and a newly installed printer was causing issues for the staff member, not the employee's fault. She remained courteous throughout our ordeal, even apologizing, even though there was no reason to, given the technical difficulties. I had to grab a few items nearby and asked if I could come back within the hour after giving her time to work through the problem, and she politely agreed. Later, I returned, and the issue was fixed, and I met another staff member who was also courteous. I believe one was a supervisor and the other an employee. I left with what I originally came for and just want to express praise for this business and how they treated not only me but also other members of the community I saw come in, treating them just as well. Thank you.”
“I see UPS STORE INC as a very organized and responsible institution which delivers its promise in terms of their core objectives, delivering citizens wide range of items safely and upon the agreed time, and at times even before the actual time.”
“I’ve found this location fast to drop and return amazon items. Short line or no lines when I’ve come in many times over the years. Staff is/was pleasant.”
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“Excellent customer service, clean store, friendly employees. Always helpful and when I send them items to print and it’s instantly. Thanks Mint Hill, UPS! 🤗👏”