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“The individual that helped with my returns was beyond helpful and so kind. I had a lot of items and he showed to signs of frustrations and went above and beyond. Great experience! I always enjoy visiting this store for my shipping needs because they are so well-run and pleasant.”
“Cissy’s Indian Trail Pack N Post is an amazing business. They are very friendly, professional, and make an impact in the community. I recommend this business 100%.”
“I will only go to this UPS store. The guy who is always there, likely the owner, always helps with anything I need, from copies to fingerprints. I haven’t had that experience with other UPS stores.”
“I go to this UPS very often for Amazon returns, pritnting and shipping needs. The manager Misty is very friendly and accommodating and always makes it an enjoyable interactions. This is not the closest UPS to my house but I find myself driving the extra distance because I know I will be met with friendly staff and a seamless and helpful experience.”
“Amazing customer service at store 7995 on Indian Trail Run! I needed some documents notarized & Tricia had no issue with me emailing them to her (I had signed them early?) She offered to print them out again. It was the dumbest mistake but she was so unbothered by it. I took a lot of their time but they were sweet & understanding. Andrea took care of the other customers in the store while I was being helped. I will absolutely come here again for their services.”
“Customer service was outstanding! They responded promptly and treated me with respect. It felt like they genuinely cared.”
Zymier nice customer service.”
“Ryan and Chris at the UPS Store were absolutely amazing! They helped me figure out a complicated return process and were so friendly. I really appreciated their help - they made my whole day better.”
“I have used Matthew’s Appliance numerous times and I would highly recommend them for any washer/dryer repair. They are always quick to respond, communicate when they can get to your area for repair and have always fixed my problem!”
“⭐️⭐️⭐️⭐️⭐️
The BEST UPS Store in the country — hands down.
Leslie and Melanie are absolutely incredible. I’ve been coming to UPS Store #4069 on Stevens Mill Road for years, and every single visit feels like I’m walking into my own personal office. They know me by name, have my corporate mail ready before I even ask, and always go above and beyond to take care of anything I need — printing, shipping, boxing, whatever.
It’s rare to find people who take this much pride in their work and treat customers with this level of care and professionalism. These two run this place like pros — fast, friendly, and always on point.
If you’re looking for top-tier service and a team that actually gives a damn, this is the only UPS Store you need to go to. Five stars every time. ???”
“They are always so friendly here, by far the best location to visit. Zil is so incredibly helpful! I had multiple returns with QR codes and ones that needed repackaged and printed labels. He always makes the stressful return process way easier. Much appreciated!”
“I do not know where the negative reviews are coming from but this place is awesome! Everyone here is accomodating and friendly! Miss Tracy is the one who helped me with my application and everything went smoothly! I highly recommend this place!”
“Extremely grateful for their accommodation. I'm working remotely with no printer and needed to print and mail in excess of 100 pages with 7 mailing labels. I phoned first then emailed my docs explaining I had no car and would arrive in 30 minutes by Uber. I walked in the door with my driver waiting. My print job was waiting for me, perfectly done with labels and docs in the right order. I paid and was out in less than 5 minutes. I can't leave Charlotte without thanking the owner for his insight, very fair pricing, and his help packing my docs in a rain proof sleeve. He provided overwhelmingly fine service and better pricing than his chain store competitor beginning with "U," across the street, whom I had found independent, arrogant, and expensive. BizXpress is a better choice.”
“I love the employees in this store. So efficient, fast, helpful and above all a ton of smiles and holidays wishes. Keep up the good work. Refreshing change to go to a store and come away happy with the service.”
“I made a shipment last week and my box arrived very well in 8 days, everything in perfect condition and just as I sent it ? thanks to you I can share with my family even from a distance ”
“The little FedEx store that could! I use this location all the time and the manager and her staff are great! They always make things quick and easy and help me select the best options for packaging and shipping.”
“I visit this UPS store often to mail packages.i always have the pleasure of seeing Kajal working and helping me with all my needs. Such a great friendly person .”
Open 24 hours
8538 N Tryon St, Charlotte
Shipping Centers
“I've come to this FedEx numerous times and the staff is always professional and knows exactly what I need. My newest visit involved Ana. She was very sweet and walked me through how to use the printer for my copies. Very sweet. When I need FedEx I always come to this location. The guys in there are great as well.”
“I arrived at the store around 7pm; the line was to the front door. Both clerks were very fast taking care of customers. The lady handling my package was polite, knowledgable and thorough.”
“Ivy for the win! I had been attempting to get a pretty intense print job completed for a couple days at a different Staples location, but couldn't get to the finish line. Ivy stepped in and saved the day.... Thank you Ivy! I can now go enjoy what's left of the holiday weekend.
Update.. thank you Devin & Lucretia for making sure the intense order was available for pick up before 5 today!”
“Lamont was absolutely wonderful in my encounter today at the FedEx center. He understood the need I had and assisted me to print two documents in the store to include in my shipment. He also told me that the other center in Charlotte had a pickup time still available to get my package off in time. He was awesome in his service to not just me but the other 3 customers who entered while he was also helping me. Thank you Lamont for the excellent customer service.”
“I frequent this location several times a month for returns, printing and shipping and every time is quick and pleasant. The staff is friendly and helpful and their customer service is wonderful. I think the negative reviews are from people who don't understand standard UPS shipping or that things do happen out of the control of the store itself. :)”
“Walked inside and I was immediately helped. Every one of the staff was super friendly especially the lady with the long hair, very friendly atmosphere. They were a little busy but I was in and out very quickly!”
9AM - 2:30PM
8640 University City Blvd A-3, Charlotte
Shipping Centers
“I had a great experience at The UPS Store. The services were expedient and handled with efficiency, making my visit smooth and stress-free. The store clerks and representatives were knowledgeable, friendly, and courteous—demonstrating a high level of professionalism and customer care. I highly recommend this location for any shipping or printing needs.”
“Great location for self serve of Amazon returns. No waiting and very timely. In and out fast with code on your phone ahead of time. The staff help can go side ways at times as for some reason misses the fact that without customers there would be no job. Good to be busy.”
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“Anna from this UPS store is one of a kind. She was so patient and kind to my husband and I while dealing with Amazon returns that went wrong every step of the way (Amazon's fault, not UPS). Her kindness was not just to us but also saw her be Kind to every other customer she interacted with while servicing us and our complicated return. Thank you for making a stressful return a little less stressful!!”