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“I must say I have always been treated with my best interest at hand.They have never failed to offer to help me.Very kind and caring. I am elderly always need help. Thank God they have never said no. This is my favorite UPS store.
Thank You for Always being here for us all!!!”
“Cissy’s Indian Trail Pack N Post is an amazing business. They are very friendly, professional, and make an impact in the community. I recommend this business 100%.”
“I will only go to this UPS store. The guy who is always there, likely the owner, always helps with anything I need, from copies to fingerprints. I haven’t had that experience with other UPS stores.”
“I have used Matthew’s Appliance numerous times and I would highly recommend them for any washer/dryer repair. They are always quick to respond, communicate when they can get to your area for repair and have always fixed my problem!”
“Today was a heavy day for me and I had to ship some packages last minute! I went to this UPS store just before closing and the clerk Misty was very helpful. She didn't even rush me when I was clearly coming right before close. I wont ever do that again but I APPRECIATE how professional and patient she was. Lots of us came in last minute that day.”
“All star team at UPS Indian Trail! I go there for all my shipping needs, always friendly and goes out of their way to support you. Riley is one of the most helpful individuals you will find and makes the process a breeze every time! Great experience!”
8AM - 6:30PM
7209 E W.T. Harris Blvd Ste J, Charlotte
Shipping Centers
“Ryan and Chris at the UPS Store were absolutely amazing! They helped me figure out a complicated return process and were so friendly. I really appreciated their help - they made my whole day better.”
“Customer service was outstanding! They responded promptly and treated me with respect. It felt like they genuinely cared.”
Zymier nice customer service.”
“I made a shipment last week and my box arrived very well in 8 days, everything in perfect condition and just as I sent it ? thanks to you I can share with my family even from a distance ”
“I have visited several times and always find the store well staffed with friendly, knowledgeable, and professional people. They have helped me with Spectrum and Amazon returns, as well as shipping and notary. Always get in and out with fast, accurate, and helpful service.
The location is convenient, being next to a pharmacy, grocery, gas station, auto care, several restaurants and some specialty shops. We can pick up prescriptions, drop off Amazon returns, and grab dinner (or fixins for dinner) all in one stop.”
8:30AM - 5PM
8845 Craver Rd, Charlotte
Shipping Centers
“I went into Union Station to obtain a passport. I fully expected the whole process to take weeks. However after talking to the staff at Union Station they informed me of how I could receive my passport expedited. They walked me through all the steps during my appointment and I received my passport in 3 days! The staff was very friendly and helpful throughout the whole process. I was very impressed with the level and quality of service I received. I would definitely recommend Union Station as the place to go for your passport needs.”
“Just finished visiting this store. Jai went above and beyond to not only help me but multi-task helping other customers at the same time to make sure everyone was helped in a timely manner.Not only was he notarizing for one customer, he was also sending a package out for another, helping a third client return equipment to an internet provider, all while asking what modifications and sizes I needed on the high quality pictures I was printing. He and the other employees in the store really seem to care about the customer experience.I have always had a great experience at this store and will certainly be going back to print photos, notarize future paperwork, and ship packages in the future.Highly recommend this store!”
“I had to return some office equipment. I went to four other "Fedex" locations before coming here. They turned out to be inside of CVS or Walgreens locations, which are unable to scan QR codes, print labels, or take codes for payment. This office, on the other hand... Great customer service, minimum wait time, & they take care of boxing up everything and made the process seamless. I highly recommend this FedEx office for any of your shipping needs!”
8:30AM - 6:30PM
2217 Matthews Township Pkwy D, Matthews
Shipping Centers
“They are always so friendly here, by far the best location to visit. Zil is so incredibly helpful! I had multiple returns with QR codes and ones that needed repackaged and printed labels. He always makes the stressful return process way easier. Much appreciated!”
“Leila is fantastic and deserves a raise. She is the most kind and helpful person and always has a smile. I get things printed here every once in awhile and she makes it quick and easy. Thank you Leila! ❤️”
“I had to scan a multipage document and Fedex Kinkos was the first place I thought of. The process was seamless. The associate was very nice and helpful. It took all of 5 minutes to scan 30 plus pages. It was a little expensive, $.55 per page. Consider them for all your office needs.”
Open 24 hours
8538 N Tryon St, Charlotte
Shipping Centers
“I've come to this FedEx numerous times and the staff is always professional and knows exactly what I need. My newest visit involved Ana. She was very sweet and walked me through how to use the printer for my copies. Very sweet. When I need FedEx I always come to this location. The guys in there are great as well.”
“Customer service rep Mike really knows how to treat patrons! He smiles, greets you, asks about your day. It’s so refreshing in a busy world. I appreciate his attitude and his service!”
“I arrived at the store around 7pm; the line was to the front door. Both clerks were very fast taking care of customers. The lady handling my package was polite, knowledgable and thorough.”
“Walked inside and I was immediately helped. Every one of the staff was super friendly especially the lady with the long hair, very friendly atmosphere. They were a little busy but I was in and out very quickly!”
8:30AM - 6:30PM
3116 Weddington Rd #900, Matthews
Shipping Centers
“Extremely grateful for their accommodation. I'm working remotely with no printer and needed to print and mail in excess of 100 pages with 7 mailing labels. I phoned first then emailed my docs explaining I had no car and would arrive in 30 minutes by Uber. I walked in the door with my driver waiting. My print job was waiting for me, perfectly done with labels and docs in the right order. I paid and was out in less than 5 minutes. I can't leave Charlotte without thanking the owner for his insight, very fair pricing, and his help packing my docs in a rain proof sleeve. He provided overwhelmingly fine service and better pricing than his chain store competitor beginning with "U," across the street, whom I had found independent, arrogant, and expensive. BizXpress is a better choice.”
“Ivy for the win! I had been attempting to get a pretty intense print job completed for a couple days at a different Staples location, but couldn't get to the finish line. Ivy stepped in and saved the day.... Thank you Ivy! I can now go enjoy what's left of the holiday weekend.
Update.. thank you Devin & Lucretia for making sure the intense order was available for pick up before 5 today!”
8:30AM - 8:30PM
1190 N Wendover Rd, Charlotte
Shipping Centers
“Lamont was absolutely wonderful in my encounter today at the FedEx center. He understood the need I had and assisted me to print two documents in the store to include in my shipment. He also told me that the other center in Charlotte had a pickup time still available to get my package off in time. He was awesome in his service to not just me but the other 3 customers who entered while he was also helping me. Thank you Lamont for the excellent customer service.”
8:30AM - 7PM
8640 University City Blvd A-3, Charlotte
Shipping Centers
“I had a great experience at The UPS Store. The services were expedient and handled with efficiency, making my visit smooth and stress-free. The store clerks and representatives were knowledgeable, friendly, and courteous—demonstrating a high level of professionalism and customer care. I highly recommend this location for any shipping or printing needs.”
“Amazon returns are a breeze. The staff are always helpful and friendly to me. I don’t think I’ve ever been in here when there was more than one person ahead of me. Ive always had good experiences here.”
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“Anna from this UPS store is one of a kind. She was so patient and kind to my husband and I while dealing with Amazon returns that went wrong every step of the way (Amazon's fault, not UPS). Her kindness was not just to us but also saw her be Kind to every other customer she interacted with while servicing us and our complicated return. Thank you for making a stressful return a little less stressful!!”