“Helped my mother get her iPhone 12 fixed here, staff was very helpful and quick to respond with phone calls. Service was great I definitely recommend getting your electronics fixed here. They will save you the headache and not break your wallet.”
“Alondra is the most kind and professional attendant that I have worked with throughout my entire Boost phone mobile journey. She is a true asset to your corporation.”
“This store team was extremely helpful. I needed accessories for my phone and I was shown all the options I had to choose from and given an amazing buy 2 get 1 free promotion. Everyone was so nice and helpful. I will be back for future products and services!”
“I love going to the AT&T Wakefield Pines store, which is really out of my way. I always get exceptional customer service. Pleasant demeanor, less wait time, attentive listening and my concerns answered, great suggestions given and leaving satisfied everything. This is the best store, im so glad I discovered this location. Great job team!!!!!”
“I’ve came to this store before and the manager (Angela) was so rude that I never wanted to return again but it was a new employee at this store named Stephanie & she helped me with all my problems even told me to return back if I had any issues ! I love the turn around on this store & love Ms.stephanie !! Will be returning back only because of her great kindness (: I told her if I don’t see her I will be switching companies because I only returned to this store because of her !”
“I walked in and the team members were busy. Meg let me know they would be with me asap. Once it was my turn Meg quickly determined my issue and helped find a solution.”
“Please note i really like ATT and the service we received. We were under the impression we woikd get the same size phone as what we traded and that was not the case. The sales person was very nice but we did not get the correct gigs. We turned in a 256 and was expecting to get the same. But we found once we got home we received 128g which is not sufficient for our needs. We will need to return this phone.”
“The young man “Angelo” who repairs there, in addition to being intelligent and repairing my iPhone, speaks super fluent English and Spanish, I congratulate him on his excellent work!”
“Troy was very very helpful , he even walked with us from station to station to look for a specific case. Best station worker in crabtree I’ve ever incountered with.”
“Great experience today at this Cricket store! Lizbeth got my new phone all set up and ready to go, and helped me with an adjustment to my plan. She was super patient and answered all my questions. I am a long time Cricket customer and friendly, helpful people in their stores is one reason why. Highly recommend this location!”
“The Falls of Neuse AT&T location is awesome!! I was helped by Seth and two awesome ladies (I’m so sorry I can’t recall your names!).
Came in with a handful of issues I really needed help with in order to activate cell service to bundle with my existing AT&T Fiber service, and they had an answer for every single thing I needed. :). They were even able to SAVE me money on top of the quote AT&T had already given me over the phone!!!
Can’t recommend this store and the staff highly enough. Thank you guys for going above and beyond for me. :)”
“Dude know how to fix everything phone I bring in 100% perfect and i haven’t had any issues with my phones after there were fixed since then. He also knows how to unlock you electronics if you have them locked and forgot you password.
I just want to know of you know how to fix Apple Watches?”
“lorena did an amazing job! She is super friendly and a welcoming smile. Explained everything and guided me through everything. 100% go with her! Will be going back for her.””
“Customer service at this store was amazing.
I had a great experience Alondra and Yanett were both able to help me and they were amazing. They even caused me to upgrade to a phone that I didn't even want to upgrade to, but I'm happy that I did. They were persistent and easy to talk to you. Because of their customer service skills is why I ended up upgrading my phone when it was not needed. Even though they didn't get me the I watch that I wanted lol”
“Fritzy went above and beyond to get me a new phone all set up and copied over. She was kind, knowledgeable, and worked hard to get us what we needed! She did a fantastic job managing quick walkins while updates loaded. Thanks so much!”
“Silvia was very helpful. And very knowledgeable about the products being sold. She took her time with setting everything up for me. I will br back and only asking for Silvia”
“Went in with my new iPhone and needed help with activation. Brian S was so helpful, and very knowledgeable.
I didn’t buy anything but was still treated with great customer service.”
“The manager, David, was absolutely AMAZING!!!! Not only did he help to lower my bill, he provided very timely and efficient customer service! I definitely recommend going to see David! This will be my only AT&T store I visit from now on!!!”
“Marcus was the best rep I have ever dealt with in 35 years of mobile phone service. He was knowledgeable, qqwvery clearly presented the message and fully explained the process. No gimmicks, just straight talk. He is a keeper!!!”
“Day was so help! She helped me figure out an issue with my service. I'm a technical dude but I couldn't solve it myself. She was very knowledgeable and cool. I'm glad this store knows how to hire the right people. I'll be back soon to get the home internet too”
“I had a very good experience with Michael who works at this store. jHe was able to resolve my issue in a very timely and professional manner. Businesses need more people like him. A very clean and well stocked store and easy parking.”
“Took my cracked IPad into this spot not really knowing anything about them!! The guy there working name Ehsan was really help told me I can drop it off and come back and pay. Ali was there when I went in and he was really helpful with the screen protector I purchased also! Great service thank you guys!!”