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“Helped my mother get her iPhone 12 fixed here, staff was very helpful and quick to respond with phone calls. Service was great I definitely recommend getting your electronics fixed here. They will save you the headache and not break your wallet.”
“My experience at this store was amazing. Miguel and Alondra did a very good job, with patience and professionalism.I recommend anyone to go thereWe say Bon bagay in Haitian creole.Pi bon pri pou yon bon sèvis.Kanal la pap kanpe”
“This store team was extremely helpful. I needed accessories for my phone and I was shown all the options I had to choose from and given an amazing buy 2 get 1 free promotion. Everyone was so nice and helpful. I will be back for future products and services!”
“I was having an issue with my phone, it would not work (network issues). The employee was wonderful. He sat with me to troubleshoot and called the service number. He fixed the issue for me. HIGHLY recommend this location.”
“The young man “Angelo” who repairs there, in addition to being intelligent and repairing my iPhone, speaks super fluent English and Spanish, I congratulate him on his excellent work!”
“Please note i really like ATT and the service we received. We were under the impression we woikd get the same size phone as what we traded and that was not the case. The sales person was very nice but we did not get the correct gigs. We turned in a 256 and was expecting to get the same. But we found once we got home we received 128g which is not sufficient for our needs. We will need to return this phone.”
“It took us 4 hours in store to get the phone swapped from Strsight Talk to Verizon. My phone number is still not swapped over from Straight Talk, so I am still waiting for that. But Brandon was amazing he was sweet and patient.”
“Great service. Albert, Isaiah, and Arsenio were all very helpful and knowledgeable about services and products. We had great conversation as we waited for our new phones to be setup. Thank you all for your help!”
“Troy was very very helpful , he even walked with us from station to station to look for a specific case. Best station worker in crabtree I’ve ever incountered with.”
“Elena helped me set up new service and was very kind and patient! Superb customer service! You can tell she enjoys her job by the way she took care of me as a customer.”
“Dude know how to fix everything phone I bring in 100% perfect and i haven’t had any issues with my phones after there were fixed since then. He also knows how to unlock you electronics if you have them locked and forgot you password.
I just want to know of you know how to fix Apple Watches?”
“Been a customer for years, can say their coverage is incredible overall. Would highly recommend anyone come in and take a look at the sales they got going on! I bought my iPhone off a payment plan and it worked out really well for me.”
“Leslie did a wonderful job setting me up on a new Cricket family plan. She answered every question and talked with the other carrier to switch over service immediately.”
“I recently visited the AT&T store for a trade-in, and my experience started off frustrating but ended on a positive note thanks to Lenue.
Initially, Joe assisted us, but it was clear he didn’t know what he was doing. He told us we couldn’t get the phone due to a fraud issue, which turned out to be completely incorrect. On top of that, he claimed the phone color and storage we wanted were unavailable and out of stock, forcing us to choose a different option. Because things weren’t adding up, we asked for a second opinion.
That’s when we went to Lenue, and he helped us with no issues at all. Not only was there no fraud issue—Joe was simply misinformed—but Lenue was also able to get us the exact phone we originally wanted, in the correct color and storage, which Joe had said was out of stock.
Lenue handled our trade-in and purchase quickly, provided great customer service, and made the process smooth and easy. Thank you, Lenue, for your professionalism and efficiency! AT&T needs more representatives like him.”
“Silvia was very helpful. And very knowledgeable about the products being sold. She took her time with setting everything up for me. I will br back and only asking for Silvia”
“Yesterday we visited AT&T in Garner area for a wireless phone activation, and I must say, the experience was nothing short of exceptional. From the moment I walked in, I was greeted with a warm and welcoming atmosphere. The store manager, Robert and Danny was phenomenal. They ensured that everything ran smoothly and provided exceptional service.
The team was knowledgeable, patient, and eager to help, making the whole process seamless. Their positive attitude and professionalism truly stood out. I'm extremely satisfied with the service I received and highly recommend this store for anyone looking for top-notch customer service.
Thank you for making my experience so pleasant!”
“This was the best mobile device appointment we've ever had. Damion was incredibly helpful changing our service from another carrier to AT&T, getting our new phones set up, and explaining everything we needed to do. Efficient, thorough, and overall very helpful!”
“I went today, and Jasmine was great. I thought I was going to be there for a while, but it was a quick and polite interaction! I don't know how much she's getting paid, but it isn't enough!! She deserves a raise. And she has impecable music taste.”
“Went in with my new iPhone and needed help with activation. Brian S was so helpful, and very knowledgeable.
I didn’t buy anything but was still treated with great customer service.”
“I had a very good experience with Michael who works at this store. jHe was able to resolve my issue in a very timely and professional manner. Businesses need more people like him. A very clean and well stocked store and easy parking.”
“Representatives did what they had to do, manager even stepped in to help with a complicated situation… It’s ATT corporate and processes that worry me. Great service and pretty friendly staff.”
“Love the service at the Briercreek AT&T. They are always friendly from the moment you enter the store. The wait time is usually not long and if there is a wait, they keep you informed.”
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“Ali is a great guy and helped me with every step of the day with fixing my phone, he has now done a few of my phones, friends and family. Highly recommend. Great customer service.”