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“From my first day as a member each person on staff has made me feel welcome and recognized me. April helped me strengthen my credit rating and then purchase a used car.”
“Everyone in Bank is very nice and helpful and friendly ☺️ general and will talk to you....I would not ?? chance my bank for not because.. you can find good friends like that's.no one nice like them”
“The Bank Staff at Piedmont Federal Bank - 1040 S. Park Boulevard is the best bank staff ever! They have gone above and beyond to assist me ...many times. five stars are not enough for them.....they deserve 5PLUS stars!! I am speaking from experience..as I am 84years old and this is the BEST bank staff I have ever worked with!!!!sending THANKS and best wishes to them for the New Year!”
“I recently opened an account there 2 weeks ago. Doing such things always puts me on edge. Elena (I hope I spelled her name correctly) assisted me in opening my account. She had a wonderful attitude, was calming, friendly, and professional. She even called a few days later to check in me. The whole experience was excellent customer service.”
9AM - 4PM
205 E Mountain St, Kernersville
Banks
“This is the best branch of Bank of America.
They have lockers.
They have very friendly staff eager to help.
Yesterday went to avail the notary service, which only Manager Niikolas Kastanis supposed to do. He helped me inspite of more documents needing certification stamp. Great Service and extra Thanks to Nikolas.
**just a tip - it is better to schedule appointment via app - to ensure guaranteed service.”
“The Winston-Salem branch of Charles Schwab has been extremely helpful to our business. My business partner and I decided to open our company’s SEP IRAs at Charles Schwab because we both have Schwab accounts and have been happy with the performance of Schwab and the ease of doing business with them. When we needed to get more employees who qualified for our SEP IRA added, Jesse at the Winston-Salem branch was instrumental in ensuring that we were able to meet the timeframe that we were under to get them added. He had great follow through, contacted us with updates, etc. I would highly recommend Charles Schwab and Jesse at the Winston-Salem branch.”
“Our branch used to be on Reynolda Road in Winston Salem, NC, but has moved to 2095 Peace Haven Road. Regardless, this has always been the bank to go to for friendly service where people remember your name and are eager to help.Highly recommended in every way.”
“All the employees at this location are always so helpful and professional. Whenever I need assistance they are there for us. They provide a tremendous resource to the community. Hats off to everyone there!Virginia HardestyForsyth Seafood Market & Cafe”
9AM - 5PM
893 N Liberty St A, Winston-Salem
Banks
“I have been a customer/member for a long time. I was blown away by the staff at the Liberty Street branch. Cynthia went above and beyond to take care of me and her coworkers exhibited extreme professionalism and knowledge!!”
9AM - 5PM
401 Knollwood St, Winston-Salem
Banks
“I've never had such personal attention in setting up bank accounts. If their ongoing customer service is anything like it has been joining, I expect nothing but positive experiences ahead.”
“I have banked here since moving to NC 17yrs ago and they have been amazing at both the Rural Hall and Kville branches. Ruth Dowell at RH, Debbie and Molly at kville. Thank you!! THall”
“This bank has been my bank of choice since it opened in Walnut Cove. All the staff including Danielle have been friendly, helpful and professional in all my dealings with them. I have not seen any of the things others on here are talking about.”
“By far, The best bank I've ever banked with. I will always be a customer of Pinnacle. They are all extremely friendly and helpful. They always greet you with a smile. Love thus bank!”
“i saw that someone by the name of Lisa gave this bank a (1) star....and i am not saying that she didn't have a legitimate reason to do so... however, as for me... i moved to winston salem in 2013 and started banking with these folks...and have been in the office a million times...not once have i witnessed a dissatisfied customer or have I myself been mistreated...on the contrary...often times when people walk into the lobby they will greet each other and actually hold a sincere conversation... as for me. i am always cheerfully greeted...(which all businesses should do) and it doesn't feel fake. They are pleasant, always there when they are suppose to be there, courteous, professional, the gentleman that helps me with the loans and customer service has always been exceptional in his work and i have always been super satisfied....i decided to write the review on this bank, because i also have an account at bank of america on stratford rd, next to harris teeter and i recently had a very terrible experience there and it is not the first time. I wrote a one star review for them...and realized that i had never given these folks a 'GOOD REVIEW" AND THAT THEY DESERVED IT.... REGARDING bank of america, i keep that account as a Christmas account for someone....but it is not my business acccount... anyhow...stay away from bank of america and I would use the 1st citizens bank...office on trenwest drive... to me each bank is almost as an independent running business... actually most franchises are that way...and within a business with multi locations...there will be good and bad...(there might be other 1st citizens offices with bad customer service..yet i have a sense that the company has a real culture of customer service, unlike Bank of America, where their culture is mainly of bad customer service) .however....it all comes down to the people at that place.... and the folks at 1st citizens on trenwest drive , have never failed me, so i felt that i wanted to give them 5stars...just because ! .... thanks to all of you at 1st citizens! I appreciate you ! and to all you folks. (stay away from bank of america ! if you value your money! )”
“We were connected to the commercial lending team under American National before the transition. We have enjoyed every interaction with this team. Special thanks to Chris and Christopher, who have been great partners and valuable assets to our business.”
“Visited Food Lion. There is a older woman with a low cut hairstyle and she rocks. She talks to my gbaby and he just laughs so much when she speaks to him. She even bought him a cowtale even though I had cash. She has a pleasant personally and always smiles and greets customers. East Winston location is awesome. Thank you guys. Keep up the good work.”
9AM - 5PM
3200 Truliant Way, Winston-Salem
Banks
“Mr. Payne was very professional and explained everything so you could understand exactly what was going going. He was patient and answered all my questions. I will use him again and tell others of his services at truliant credit union.”
“Thank you to Ms Bryanna Johnson (Fin Serv Rep II) and Ms Susan Alley (Sales&Serv Rep III) to treat me such as important eventhough my money is just a little, thank you so much for your treatment without any different.”
“Michael and Donna are a pleasure to work with at this Pinnacle branch and have longstanding relationship with both of them at Pinnacle. I really like the location of this newer branch on Harvey St. Very convenient location and the tellers are very personable as well when using the drive through or stopping by. Never a long wait in my experience.”
“I’ve been here about 3 times so far and my experience with tyler has been amazing! He has such a positive attitude and never fails to fix my banking problems (give that man a raise)”
“Conveniently located downtown on the corner of 2nd street and Main. Street. Has an outside, 24 hour walk up, Atm if you dont have time to go inside. Very open and safe even at night.”
8:30AM - 5:30PM
134 S Stratford Rd, Winston-Salem
Banks
“I had a fantastic experience working with Cindy at SECU on Stratford Rd today! I called with multiple questions about my mortgage account, and she was incredibly patient and thorough. Cindy took the time to explain all the details clearly and made sure I understood everything. Her knowledge and professionalism were outstanding. She even suggested additional resources that could further assist me, which I truly appreciated. Cindy exemplifies excellent customer service—thank you for making a potentially stressful situation feel manageable and informative!”
8:30AM - 5:30PM
2250 Silas Creek Pkwy, Winston-Salem
Banks
“Mary Katherine made it super easy for me. She remembered my circumstances from a previous matter which helped expedite things faster. I will highly recommend this branch & her . Thumbs up for me”
“We came in and opened an account with Courtney to get a car loan and she was AMAZING! She worked with us and made the process SO easy and stress-free! I highly recommend them and ask for Courtney! She deserves a raise!!!! Thank you again Courtney for such an wonderful experience!!”
“I came this this bank to cash a check for my new job and I quickly fell in love with their amazing culture and hospitality! 10/10 best bank if your looking for great customer service and swiftness!”
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“My wife and I applied for a loan with our local Fidelity Bank here in Kernersville North Carolina. Gale Motsinger walked us through the entire process and what we needed to do and we got approved very very quickly. Gale was incredible to work with and we would recommend her to anybody else that needs to get a loan”