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10AM - 6PM
5714 Mayfield Rd, Lyndhurst
Printing Services
“I got an instant camera developed with prints. Didn’t take very long, reasonable price, the quality of the printed photos was beautiful, friendly helpful staff in person and over phone. I’d definitely return to print more!”
“I’d like to thank David for helping me out finding an international charger. Being an expat here, it is difficult to understand and find things. But, Dearest David, was so kind to work out of his way to help me out!! So kind and so helpful. I hope the company gives him a good raise not just a basic appraisal . Thank you David”
“The first time I had gone to fed ex to print some invitations it turned out to be a disaster. I had used the self service printers in the front and the ink was of extremely poor quality, ruining the invitations.
This time I went to the desk and I’m so glad I did! It was at the desk where I met Will. Will was so patient with me and was extremely knowledgeable. He is the reason the invitations were so successful. He was able to take my pdf from my USB and provide pristine quality on shimmer heavy weight paper. All the staff seemed kind but I will be coming back because of Will.”
8:30AM - 5:30PM
18 N Main St Floor 3, Chagrin Falls
Printing Services
“The team did a phenomenal job on the business cards. Thank you so much. The customer service was outstanding and the price was unbeatable. I will refer you to all my contacts!”
“Excellent customer care !! It’s pouring rain Today and I had to buy bulky and heavy items. The manager was kind enough to walk out in the pouring rain with me to help me bring my items to my car! Above and beyond is appreciated always thought I would shout out!”
“Greatly exceeded my expectations. Our all volunteer non-profit needed a small run of a booklet and frankly, we didn't quite know what we were doing. Image Concepts took what we gave them and turned out an excellent product (in equally excellent time). They even managed to remedy our last minute glitches without blinking an eye. Gave us the lowest bid and highest quality at the same time.”
“I have been forgetting to write a review. However, I have to say that my transactions at this store haveu always been a pleasure, be it 5mins or more.
They never make you wait. Always polite and amiable. I not only wish to commend their customer service, I would also like to compliment the person in charge of this location. Instilling the correct attitude and values of an Establishment to succeed and uphold its Brand Name.
I say this especially since I have had a very unsavoury experience at another UPS store which honestly took me by surprise since I went in there assuming I would receive similar service as i do at your Store on Cedar Road. I was indeed disappointed to say the least!
I therefore, once again wish to thank ALL at your store for making it a welcoming place to go to in order to get the job done!
THANK YOU!”
“I had a great overall experience. My print order was correctly done, ready on time, and the online checkout process was simple. The only objection I had was that Officemax prices were better on copies.”
“Every time I've used this office, they've gone out of their way to be helpful and kind. Whenever I have a bulky or awkwardly shaped item that the p o can't deal with, I come right here. I've used them for over 5 years for many printing and shipping issues. They always go above and beyond to help me get the job done!”
“Extremely customer friendly staff. Always willing to help with anything including giving a hand to carry heavy packages in or out. Always provide you a great service with smile”
“We've shipped with Falls Pak & Ship a number of times, and are delighted that they're near our office. Excellent work. Thanks so much, Scott and team!”
“AMAZING! Joe is incredibly solutions orientated. This Postal Annex location is a truly dynamic business services resource and partner far surpassing my expectations. Creative and responsive. I highly recommend.”
“I've worked with Ken and Katherine on both personal and work projects and they have both been extremely helpful and make sure the job is done right and when I need it by. Thank you both!”
“The store was well organized and clean. The assistant asked what I needed when I walked in the door, escorted me to the self-serve large scanning equipment, and then to my surprise immediately proceeded to perform the 3 scanning jobs herself as I must have appeared unfamiliar with the machines. I really appreciated the young lady's assistance, and she didn't miss a beat as she occasionally stepped away to help other customers as needed. Her name was not on the receipt for my Saturday 3/16 visit at 3:36p, but I couldn't thank her enough for being professional, friendly, and knowledgeable about the proper scanning settings to make sure my architectural scans were legible and complete!”
“Mr. Christian was very professional and helpful I was very grateful n satisfied with his service . Helping me out he was very kind, polite, pleasant
Sincerely,
Renee Moore”
“Nick, who I see often, is awesome. On top of his game, always has something valuable to say to help me with what I am doing, always super friendly and nice. Really want to commend his approach and professionalism.”
“The excellent customer service provided by Robyn and Parker was awesome. We had a lot to ship and they did it incredibly well and with patience. Greats assets fot this UPS store in Mayfield Heights(?) in Ohio. Great UPS to use!”
“I return things a lot , so i'm here often . The employees are extremely nice and friendly . Even when there are long lines , the employees get you in and out :)”
8:30AM - 7PM
12600 Rockside Rd, Garfield Heights
Printing Services
“Always helpful, but things seem to move a little slow. Other UPS stores have self tag/ship kiosks and I'm wondering if they should add that to make it faster for people to get out with their Amazon returns.
Thank you for always trying to help us as much as possible”
“I loved my senior pictures! Mark, the photographer, was so much fun to work with. His poses were great and the sets/backgrounds were beautiful! Looking at the gallery everything is amazing!”
“Bryce from the Solon shop went above and beyond to help me out earlier this week. I had some trouble with file formatting for my print, but he was extremely patient, kind, and took care of business in a very professional way.
I can’t thank Bryce enough for the service and attention.”
“Had to drop off a return and realized I left the label at home. Counter staff was extremely helpful and able to get my label printed for a reasonable fee and got me in and out in less than three minutes.”
“I’ve used this UPS store for 3 years now for notary services and dropping off returns. I have never had any issues. They are always polite and patient. I’ve come in with my 6 year old, and my 1.5 year old in my arms, with 10 separate returns and was still received kindly by the staff. They are great. I do not understand how they have negative reviews… probably because the people who have only ever had good service take 3 years to finally leave a review… I will continue using this location for the foreseeable future!”
“This location was great, the self service left much to be desired and so the manager Shawn helped me accomplish my printing goals despite his busy slate with commencement this week.”
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“I was so appreciative for the customer service I received. The worker named Shauneil deserves a raise for her kindness, patience, great customer service and perseverance through three long hours of helping me print my design that refused to cooperate. I love the service I received at the FedEx Print Center in Beachwood. I one hundred percent recommend using them for any of your printing needs!! Thank you again Shauneil! ?”