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“Jordan is beyond amazing! He truly went above and beyond for me and I am extremely thankful I ran into him. He is a gem of an employee and really brightened my day. Thank you again!”
“Nate did such an amazing job. My old phone was broke and he worked his magic not only getting me into a new phone. But also making sure he recovered all my information as well. Amazing job definitely will back!!”
“The sales staff at this store location are phenomenal!
Unfortunately my phone (under warranty) stopped working due to a defective battery issue and Keenan helped me to problem solve the process in ways I was unable to due to the stress of the issue. It was a frustrating process of accessing customer service with no ability to use my phone and also trying to coordinate a fix (at another location) or decide on a replacement.
I will be forever grateful for Keenan’s willingness to help me with an issue that was not connected to sales but his dedication to simply help a customer who was struggling with a problem. He helped to communicate to other staff to anticipate how to help (this was a multiple day process) and to top this off, he followed up after my replacement was working by calling to check to make sure everything went smoothly.
In addition to Keenan’s help, another staff, Tyler, aided me in the process of getting my replacement phone up and running which was complicated due to errors customer service made in the replacement process. Both gentlemen were patient with the errors others made, bent over backwards with genuine kindness and assisted a customer who was paying only the cost of a deductible for a defective product. For me this was not a simple little ‘fix’ and the way Tyler and Keenan helped me, they renewed my faith in humanity in a really challenging week.
I am a customer of Verizon because of the incredible customer service from this store and the staff at this location consistently over the years.”
“Mattie, was very knowledgeable ,friendly smile, she solve my issue quickly! !thank you so much my 16 apple had frozen, i was unable to reset even after looking At YOUTUBE, i still could not reset! But Mattie did!quickly”
“Came in to the stelzer location talked to Ty about my problem with my phone boom ? in no time he heard exactly what I needed got me an upgrade faster then ever transfered all my stuff with np Mann this guy is talented not only is he knowledgeable about his stuff he's very kind an explained everything needed also changed my grandaddy plan glad I visited Ty at the Stelzer location”
“I Would Like To Give A Shout Out And A huge thanks to miss Daeja she was extremely helpful and nice great customer service help and she explained all the options provided me with a great discount thanks miss daeja”
“The ZAGG store at Easton was absolutely a lifesaver! I did not know the store was brick and mortar and it is so nice to be able to visit rather than having to go into the mall at Polaris. The gentleman that replaced my screen protector as well as put on a new lens protector was absolutely awesome! if you need your ZAGG screen protectors replaced , this storefront at Easton is for sure the place to go!”
“Thank you for getting my new phone switched over. Shane helped me with everything. He even got my information all transferred over. Thank you and happy new year!”
“I had an issue with my tablet. They were curteous, friendly. Told me it could take anywhere from 24 hrs to a week. It was done in 4 days, which I thought was amazing! I highly recommend this little gem!”
“They fixed my dead iPhone that wouldn't turn on or charge or update. They replaced it with an iPhone battery. They are friendly and honest. No wait either and good communication. They answer their phone and everything. I recommend.”
10AM - 8PM
220 Granville St, Gahanna
Mobile Phones
“they do an outstanding job there very thorough with explanations I’ll definitely be back there the reason I’ll always be a Verizon customer!!! Payton & Jordan are amazing at there jobs”
“Devin was super nice. Would recommend him to anyone who comes to the store. Thanks At&t keep up the good work. Also he saved us over a hundred dollars a month on cable internet cell phones.”
“SHAFI WORKS MAGIC!
I'm not a regular customer but I am now!
Had a problem retrieving my Gmail for two days after buying a new phone, due to my old one's screen being crushed. I couldn't log in a PC, laptop, or tablet. Took both phones to Shafi, less then 10 minutes and I'm back!!!!. Gmail retrieved. Nice deals on phones and repairs!..”
“I had a great experience at Boost Mobile. Zack helped me get my phone activated on the $25 unlimited plan, and the whole process was quick and easy. From the moment I walked in, he was friendly, professional, and made the experience enjoyable.
He got everything set up without wasting any time and made sure I understood everything before I left. It’s not often you find customer service like that these days.
If you’re looking for a Boost Mobile store with great service, ask for Zack. Highly recommend!”
“Unfortunately, I upgraded my I-phones on line and had them shipped to my home, instead of buying from this quality AT&T store. The online people told me somethings that were not exactly correct and the manager, Trevon Smith had to explain the truth. He helped me set up my new I-phones and handled the return of the old phones for trade in. His service was superb even though he did not get any commission on the phone purchases and his knowledge was excellent. I recommend Trevon to ALL OF PICKERINGTON AND THE AREA to get your phones from Trevon and this store -- you will not be sorry!”
“I stopped in to get a new iPhone, but didn’t have much time available. J.J. greeted me as soon as I entered the store and took care of me in a way that made me feel like a family meneber, even though we had never met, before. I got a great new phone and all my ‘stuff’ transferred over from my old phone and it was done FAST! I am not very good with technology, but J.J. took care of EVERYTHING for me. I can’t say enough good things about my experience. I was NOT looking forward to the process, but it was very pleasant.”
“We had a very positive experience at this AT&T store. We were greeted at the door and provided expert and professional service. Staff were honest in their suggestions and descriptions of the positives and negatives of various phones. These honest appraisals were key in the final decision making and purchase.”
“If it wasn’t for Jaryn the Manager I would be losing my mind. He successfully guided me through the porting process with patience and professionalism. It took two visits and multiple authentications but I couldn’t have done it without him! Dude is a pro!!”
“Super nice, and fast. Fixed my phone screen less than 15 mins. They were busy and they still made time to help me last min. Thanks guys. Will definitely come back!”
“Huge shoutout to Rylee!
I ran into some issues trying to trade in 3 phones online, but he made the whole process quick and easy in store. He got all 3 traded in, and was able to save us some money on our upgrades and our plan. Super helpful, great customer service!”
“John was very cordial with me in switching my stuff over to my new phone. He's not just a salesman but rather a friend to the consumer. This man honestly deserves a raise for all of his efforts.”
“Nizar was fast and very well knowledgeable about the plans and phones. He got me in and out with a smile. Thank you so much for making my daughters day. Please shop here and tell him Ashley sent you.”
“Was at store to check on my plan and possibly upgrade. Clerk showed me options and was very knowledgeable about my inquiries. He helped me to make an informed decision. Also bought another case and screen protector for my phone. Which he installed both free of charge.”
9:30AM - 8PM
5139 E Main St, Columbus
Mobile Phones
“⭐️⭐️⭐️⭐️⭐️
Honest, Trustworthy, and Highly Recommended!
I brought two phones with damaged displays to East Star Wireless: a Samsung Galaxy S23 Ultra and a brand-new Samsung Galaxy S25 Ultra that hadn't even been activated yet.
After a quick look at the S25 Ultra, the technician told me he could fix it for free. Within seconds, he removed the screen protector — and to my surprise, the phone display underneath was completely undamaged.
I had no idea a cracked screen protector could make a phone display appear broken or affect how it functions.
A dishonest repair shop could have easily charged me $300+ for a screen replacement, and I wouldn’t have known the difference. But East Star Wireless was upfront and completely honest.
Thanks to their integrity, I’m not out hundreds of dollars — and I now have a fully functioning phone.
I’m incredibly grateful and highly recommend their services.
Businesses like this deserve to be recognized. Five stars for honesty and professionalism.”
“What a smooth and easy experience! I was worried transferring my line would take hours and it was quite the opposite! Everyone was so helpful and knowledgable. Shout out to Husain for his patience and guidance. I appreciate you all!”
“Carlos was exceptional !!His customer service was outstanding.This was our second attempt after receiving horrible customer service at another store.Such a relief to find an employee who is engaging and helpful.We will be back to purchase new phones for our kid's.Thank you Carlos!!”
“Great customer service, including reviewing plan to confirm I was getting the best for my needs
Process was smooth and seamless in activating new phone and transferring data”
“Man if I could give more than 5 stars to ms tia I absolutely would, what a goddess this woman is. She saved me years of headaches with my old phone in less than 10 minutes. 5,000 stars to ms tia ????????”
8:30AM - 5:30PM
790 Cross Pointe Rd, Columbus
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“I would love to say thanks to miss daeja she was able to transfer all my information and give me the best deal and I got some extra gifts all for the same price which was very affordable and great thanks so much and she is very polite and funny great customer service agaent”