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“Alex was wonderful in helping us add a phone line and get a new phone! He was helpful and patient and spent lots of time with us explaining how everything works and helping us get the best deal! We will definitely be back to see Alex next time!”
“Went in to the sycamore store to get a new screen protector. A gentleman by the name of Eric was busy and the only employee. I didn’t have to wait too long but I have to say he was great at handling everyone’s needs. He was efficient, polite and knowledgable.”
“I came in to get a new phone and was assisted by Greg. My experience my smooth and very helpful. He helped me with the loyalty program and I was able to get a phone for a monthly fee of 50 cents Amazing! He was very personable and informative.He made the transition very easy!He was very personable and”
“I just came into Verizon to get my phone fixed and Randy was outstanding he was right here waiting for me took my phone with a smile on his face and got me back in business and I am so appreciative and your company is so lucky to have this young man working for you.”
“Let's face it, does anyone enjoy going to wireless provider retail locations? I used to dread it every time. However, I was extremely surprised and satisfied with Khylee and my recent visit to this location. I had quite a few changes, but everything was handled with a pleasant and no-stress approach. No pushy offers, no feeling of technical superiority complex on her end, which was something never previously experienced. I appreciated the atmosphere and would highly recommend this location for anyone in need of such services.”
“My sales rep,was very helpful and informed. Convinced me to buy a high, quality phone which is a much better fit, for me and my business. And made me feel welcome to the Verizon family.”
“I would highly recommend using the Zagg store at the Kenwood Mall for your phone accessories! They stood by their warranty and made replacing my screen protector easy and stress-free! ?”
“Thank you Chloe B. at the Newport Pavilion store for excellent customer service! She was not only attentive, friendly, and patient, she showed a great willingness to problem solve. ( couple swapping phones 13 Pro/Plus <=> 15 Plus)”
“Blake did an amazing job today! I came in with a broke phone and he went above and Beyond to service me and all others. Great at multi tasking as well! Thx for all of your help. GO BLAKE!!!!!”
“Walking in here, I did not have to wait! Vae was at the door to greet me and answer all my questions about purchasing new phones for me and my wife!! The customer service was awesome!! Thanks Vae”
“I called store for info on current phone bundles. I was assisted by Goose. He was very professional and patient with all the questions I asked. I appreciate receiving such wonderful customer service, as this has seldom been my experience during my 18 years of being a Cricket customer. Sending out a huge Thank You to Goose for excellent customer service!!”
“They allowed me to use a phone charger then showed me the benefits of switching to boost and I waited for a friend there and the staff was so nice to me and everyone who came in.”
“Sean took time long after he was supposed to go home for the day to ensure both my business and my family were set up with everything we needed while switching over from another carrier. He explained all of our options and made the process seamless! Make sure you ask for Sean when you visit next!”
“Ur representative Eman is very good at this job. Very helpful and I personally believe u should give this lady a raise. I would hate 2 come in with my problems and she not be here. Thank u DAVE BARBER ?”
“I had a great experience at the Eastgate store. After getting no where with Asurian, they verified that they had my screen, gave me advise on the best way to file my claim and had the repair done in a couple of hours! I highly recommend!”
“I’ve been a cricket member since 2004 Today I received THEE BEST Customer service EVER By Mr Neyef! He listened well and and worked quickly and suggested better options than I could ever imagine! Go see him!!”
“Mark is an exceptional salesperson at the AT&T store! His extensive knowledge of the products and services is impressive, and he takes the time to understand your needs and provides personalized solutions. His enthusiasm and passion for his work are contagious, making the shopping experience enjoyable. Mark is patient, friendly, and goes above and beyond to ensure customer satisfaction. He is an asset to the AT&T team and embodies excellent customer service. Highly recommended!”
“The staff here was incredibly kind, helpful and patient. Shawn (Sean?) graciously helped me switch from my previous phone plan to my boyfriend's plan with Cricket, even staying after close with us to get things straightened out with my previous phone plan provider. He could not have been more helpful. Thank you guys!”
“I went to this store because my phone number was suspended. Before I visit this place, I go to a different cricket location no one can help me . So I went to this location, two ladies, ximena and Karina, they help me right way . Very professional and friendly ?”
“Amir was very helpful and nice and went out of his way to get me the phones I was seeking. He helped me set up my phone and was very patient. I would highly recommend him as he has excellent customer representative skills. Thank you, Amir.”
“I bought a phone from the this manager several months ago & again recently, very helpful & friendly. He exemplifies the true meaning of customer service, I highly recommend him to anyone.”
“They are kind to senior citizens, will help you with a written note if you are disabled, great with answering questions about your cellphones accessories and carrier service. Parking lot always has spaces. Heavily populated African America area yet you will see this location is in a thriving strip mall with plenty options and food, please people of all backgrounds come here, there is nothing to fear regardless of rumors of the neighborhood. This location has lots of customers and the employees are diversed nationalities and fluent in other languages. You may see people standing around for the store is small inside, very small, fear not and wait in your car, the patrons are nice people just say I'm waiting in my car, I'm behind that or this person, in most cases they will respect that you are next, but no one will wait for you concerning customers patrons so do your best to get back in line to enter store or come back on another day. ?”
“I went here to set up a business phone most recently. The employees were prompt and helpful. The person helping me even put my screen protector on for me! That was awesome because I always end up with bubbles when I do it myself.”
“Jamel & Ty were amazing with helping me get set up with my new Apple Watches for myself and my wife and getting me set up with the teacher appreciation. Thank you both a lot for all that you do.”
“My only complaint is about boost themselves, not necessarily this store. I hate that they don't have any promos or incentives to keep current customers, other than that stupid app that gives you about a nickel credit a day towards your bill.”
“Boost mobile was great but my sister is disabled and there is only one disabled parking spot and the owner of the Smoke shop seems to think he owns that space since it's in front of his store he has no sticker saying he can park there or a plackerd when I asked him if he could move so we could have the space to pull out her ramp he put up a big argument about how he owns that space I did call the police I'm not sure if they showed up or not but they need to give this man some of those $200 tickets until he learns that he doesn't own a parking space this is the Boost mobile on Kennard Ave in Cincinnati OH next to the Vape shop and the owner of the Vape shop is the person who gave me all the grief”
“Called here super last minute as another place demanded my passcode and phone for a few hours to replace my screen. The woman was extremely nice, very professional, explained a password WAS NOT needed and had my phone fixed in 20 minutes!”
“Today's visit was the absolute best experience I've ever had with a phone carrier! My iPhone screen wasn't working and after going to the Apple store directly (where they told me my phone was totaled and I'd have to buy another for almost 400 dollars) I came into Cricket with the intention of switching my SIM card to another phone. AD took one look at my other phone and completely repaired the broken iPhone within five minutes. The absolute best customer experience I've ever had! 10/10”
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“First off, I just want to explain how I found Tune Belt.I stumbled upon them at the New Balance Falmouth Road Race Health & Fitness Expo in 2019 and I figured I'd give their product a good old college try as they say. It worked out the first time.Now, fast forward to late August of this year, I get a new I-phone SE 2020, and I discover I need an arm band so that way when I'm running, I don't have to clutch my phone.I go to Tune Belt and research all of the models, and I pick the first one that I see and I order it. It came promptly and I thought it would work.It turns out I had ordered the wrong model of band. So, that left me in a dilemma on what to do. Do I return it and get my money back or do I hold on to it and hope someone else uses it?It turns out I ended up holding on to it. However, this review also deserves a commendation. My mother ended up emailing Tune Belt customer service to help me out. That was on Thursday 9/10. On Saturday 9/12, she gets a response back from Sharon Sexton who recommended that I keep the one that I mistakenly ordered. Thank you Sharon for coming up to bat and helping me out.Bottom line: I would recommend Tune Belt to anyone who needs a wristband.”