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10AM - 6PM
6573 Pearl Rd B, Parma Heights
Electronics
“Devonte was great! He was patient and explained everything with great detail. Amazing personality! Will be visiting here and doing business here in the foreseeable future.”
“Great customer service I don't know what that guy talking about he is a legend and I being his customer for 2 years I be coming from Dayton to Cleveland too dealing with this guy thanks. Abe u are the in the state of Ohio all love to u”
“Absolutely phenomenal customer service. Very kind, friendly and helpful sending me all the way through the startup of me utilizing the product. Kept in touch and left contact info if I needed future help. I became a loyal customer immediately !”
“I love this store the very best best people who take care of you very nice also ❤ imma always be there costumer thank you very much my daughter was very happy with her phone XOXO you guys made her day she loves her phone ?”
“Always great service at Ohio Drone Repair. I bought my newest drone there and also some accessories including extra batteries and strobe lights. Everyone is very friendly and helpful. Great to see how the business continues to grow!”
“Came here to transfer a line and purchase a tablet. Amanda took exceptional care of us! Went above and beyond to help us out and was such a pleasure to talk to. Super informative!”
“Great inventory and knowledgeable on their product lines, Protech gave us a list of options and quickly responded to our questions. When we needed to make a change to the order, it was easy and painless. Thanks for the service and support!”
“Any vintage or new amplifier I brought to be worked on was fixed/recapped/retubed/modified or cleaned in a reasonable time. Highly recommended, I do not know of many places in Cleveland that can service and fix old Fender and Sunn Amplifiers other than this”
“Best phone purchase experience. K the owner knows his stuff. 10 out of 10 service. Always has great deals just purchased 3 phones from him for me and my sister and fiance.”
8:30AM - 5PM
14250 Industrial Ave S # 102, Cleveland
Electronics
“Professional and efficient. The rare occasion they didn't have the radio part I needed in stock, they were able to get it in quick. The cute little beige dog is a sweetheart.”
“Manny the manager at this location was amazing he went above and beyond his job to help me. Metro PCs customer services made a huge mistake with a switching of a phone number and Manny helped me talk to them and straighten everything out it took us about 3 hours for the corrections. He display great customer service. I really wish Metro PCs would continue to employ people like Manny that really look out for the customers best interest.”
“I was visiting friends in Cleveland just recently june 29, 2023 and my phone stopped working inclusive internet ,with made my phone useless on road maps. So i went to this store on Saturday june 30 and a young man I,m so sorry I din,t get is name he fixed the problem for me in a matter of minutes. I,m back in Canada and I just want to say how professional this young man is and also send him a big Thank You for the help he provided to me and my wife in fixing our phone.??”
“Tidy, organized, plenty of variety to choose from whether your looking for music memorabilia, collectibles, video games, movies, etc... they got it all. I like chilling in from time to time to see what new things are on the shelves”
“Mike was the gentleman helping me and he did a fantastic job setting me up with a phone upgrade. I went in there looking for a higher end phone but he was realistic on what I should get considering the person on my plan that it was for. Instead of trying to make a few extra dollars he was realistic and considered what was in my best interest. He was also very respectful and professional. Seeing as the Metro store in Brunswick closed a while back I've had to find other stores to go to. I'm glad I decided to try this location. While I was there he was also able to set me up with an Internet modem and I was able to get their new Internet in home wifi. Great experience”
“Kenyatta and Dave have always looked out for me and my mother with our two accounts that we’ve had that both of my accounts have been paid off. I will continue to rent from them. There was never a problem when family illness left us running late on my payment. I am a firm believer in KARMA and they always showed wonderful patience and kindness
Thanks again”
“I had to cancel a line and some tablets on my plan, Chris helped me navigate the help line and when the woman tried to deny my cancelation and hung up on me he went to bat and not only got me a better plan and discount, but got the rude supports name and helped me file a complaint.”
“Kia was excellent with helping me with my phone issue. She was very professional and knowledgeable. She answered all my questions and educated me on some functions.”
“We were randomly in need of a special cable to connect a monitor to our robot controller. Sam LaPinza made our day, saving us at least an hour of driving! Think of them for nanny cams, CCTV/security monitoring etc. Thanks, Sam”
“Went into Best Buy to purchase a TV. The purchase went Flawless salesman was more than helpful in finding a model that suited my needs. I was looking for something cheap but had good quality. Thing that I was going to put in an enclosed trailer that is like a hurricane on Wheels I wanted something that could take a little bit of a beating. Went with an open box Hisense u7k. Being that it was open box got it for less than half price. About the only problem was they forgot to wrap it up and I had to wait around for about an hour. After going back inside and notifying them that I've been waiting they immediately helped bring it out and put it in the truck.”
10AM - 8PM
3467 Center Rd, Brunswick
Electronics
“My family and I have had such challenging experiences in the past with the T-Mobile in Brunswick (the other location further down the street). Everything from being scammed into "free" phones, "free" airpods, etc etc. Only to find out none of the promotions were real and spending hours on end with T-Mobile Customer Support for literal months to fix our bills. This time around we came to the other Brunswick location aka this one and I have to say it was AMAZING. My husband and I spent no joke 8+ hours with the manager, Ryan, to help us find the right plan to help us get the right deal after how horrible my experience has been in the past on top of the fact I had my phone recently stolen. He was so kind and genuinely cared about making things right. Thank you, Ryan for all you do! :)”
“I had a great experience here. My family member needed a floor lamp fixed - the socket with the on/off switch had been damaged. Staff were very friendly and helpful. Initially they said they’d have the lamp ready in a couple of days, but we were going to be out of town for the week so they got everything repaired within just a few hours! Pricing was very affordable and the service was fantastic!”
“Daniel and Brandon did an excellent job helping me find a new phone and answering every question that I had politely and thoroughly. Those guys deserve credit they're great at what they do”
“Joe P... And Ms Watts went above and beyond to help me with an extremely difficult situation with my phone service.. The team worked diligently worked to fix a problem created by another store I will FOREVER come to this location for my t Mobile needs”
10AM - 7PM
5130 Pearl Rd Ste 19, Cleveland
Electronics
“The lady was very personable. Found what I needed. (A type C to type C) which is surprisingly hard to find in decent quality. Didn't catch her name but I would say they do a good job.”
“The more I get involved with Metro PCs the Happy I get with my service it just it better and better just whenever you think they topped you off Metro PCs goes one step better and I haven't even bothered with the Amazon Prime Free Membership yet(which I've been paying for for 4 year's) so Bamn.one more time gotta love Metro PCs”
“I love Costco. Since it's conveniently located in the town where we live., I can recoup all fees for the cost of membership since gas is consistently cheaper there than by other gas station around. The food options are numerous and if you're not great at math, use the calculator for n your phone to see if the bulk options are actually a cost savings. Staples we buy there included laundry and dishwasher soap, vitamins and supplements, and coffee. $5 for a fully cooked rotisserie chicken? Crazy. Walk the aisles, take in some samples and save some money.”
“Spencer was very helpful yesterday. I was searching for a gaming PC for my son, and know absolutely nothing about them. As soon as my mom and I walked in he greeted us in the computer area. He knows his stuff and was so kind through this entire experience! Thank you for all your help!”
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“Store has super great service took care of me made sure I was good and put something in there extra for me for my phone get with them you will be happy and satisfied ❤️”