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“Very pleasant and helpful staff. Attractive showroom with huge numbers of selections and good variety of costs. Reasonable prices. A very positive experience and I highly recommend them.”
“this is a good location to visit. the entrance could be worked on a little bit but that's not their fault (thanks columbus). they always keep it clean at this store and always have things stocked up and ready for the average DIY'er. there is one lady whom. i'm not particularly a fan. she is very rude and a bit over barring with her job, as if she is getting graded by someone daily. but other than her- the staff is great and always helpful.”
“We've experienced great service at the Lowe's at 3616 E Broad St. in Columbus, Ohio. Just purchased a washer and dryer this morning. Brandyn, a department manager, remembered us from a previous purchase and did all he could to help us get the most for our money this time. Iris, a new staff member, was helpful in getting us answers to our questions and helping us compare different brands. We highly recommend this store for large appliance purchases.”
“The employees were very helpful and kind. I went in to ask them questions about a product for a school project and they really helped. I would definitely recommend this location!”
“Have been coming here for several years now for a range of products including tops, vanities and kitchen cabinets. Folks there are knowledgeable and courteous and it’s been a great experience every time.”
6:00 AM - 9:00 PM
2345 Silver Dr, Columbus
Home Improvements
“I needed a law mower, so I called this store. The person on the phone was very helpful and told me what was in stock/answered the questions I had. Also Frank helped me very quickly, and packed it into my car for me. Shout out to those two for getting me the tool I needed quickly and easily.”
“I came into Lowe’s needing help getting wood cut. This is the first time I have ever done anything like this so I knew nothing about it. Manuel was so great! He was so kind to teach me some basics about picking wood, and helped me get everything I needed! Would definitely come back!”
“Outstanding experience at this location. So much better than the others I have been to. Every associate was willing to help me with a smile. Several people helped with my purchase included Brenda Shilpa and Josh. Outstanding customer service. Kudos to management ?”
“The staff at the Dublin Granville location was very nice. Lawrence did a floor demo for me. I appreciate the staff’s excellent customer service! I already told my neighbor about the store. Thank you guys for all of your help!”
“I'm crying my eyes out as I leave this review. My oldest brother was diagnosed with lung cancer. He was starting chemo so I thought it would be nice to get him a lift chair. Around this time, my husband was fighting a terrible bout of Covid. I ordered my brothers chair via Menards website and thought it would take a while to arrive so I'd have time to take care of hubby. NOPE! That bad boy was there lightning fast. I called the store in a panic and spoke to a very kind gentleman named Tony. He assured me he would hold the chair. Today, my brother is moving into his forever home. I pray to God that he'll be there for a long time. I looked on the website, and it showed I was past the pickup time. My heart sank to the floor! His chair was gone! I called the store. I got a manager who located Tony and this amaaaaaazing human had held the chair! This kind of kindness and thoughtfulness guarantees we will continue to shop Menards! Thank you so much, Tony, for being a man of your word. May God bless you and yours! Sincerely Sunshine Wilkey Culbreath!”
“Typical big box store. Has generally a lot of what it has, though maybe not what you need. Have bought some tools there but then they stop carrying them even though still produced for example Porter cable.”
“Everyone that works there is always helpful and kind. Honestly it's one of my favorite places to go! Lol...
You should always check out the stuff in the little freezer that have back in the food section close to the appliances. It changes kind of frequently, and some of the Items are really great!”
“I was there today to buy blinds. An associate named Burt told me “I cannot cut more than 3 blinds per customer.” which seems a bit silly of a rule as I only needed 6 but fine. So my husband said “perfect because she is buying 3 and I’ll buy 3.” Burt then said “I cannot spend hours on the floor cutting blinds and you’ll have to order the online. He missed our point. His customer service skills are awful and he was not helpful. In any event, I tried to order then online like he said to. Well, it said “cannot purchase online”. Now what? So I found another associate named Nicholas. He was extremely pleasant and tried to help us. He isn’t able to cut blinds but found someone else who could and later saw us and apologized for the other employee and asked if there was anything else he could help us with. Hopefully Nick’s manager recognizes what he has in him for an employee because I almost walked out and went to Home Depot or elsewhere.”
“My daughter and I came into the Home Depot on Grener in Columbus, Ohio right before closing. We were desperate to find a tool to cut a ring off my daughters finger, as it was stuck and she needed to remove all jewelry before her wisdom teeth extraction in the morning. While everyone was kind and gave suggestions, Scott stepped up and took us right to the tool section and helped us pick “THE TOOL” to snip the ring right off her finger. To say we are grateful for your help, is an understatement! Thank you for your incredible customer service, Scott, it is very much appreciated!”
“I absolutely adore Menards. I had always gone to the other Home Improvement stores until recently. I'm in the middle of a renovation project and have bought lots of different items from Menards, and it's a good thing because we have needed to exchange a few. The return process is super easy and fast! The return time is longer than the other stores too. And the 11% rebate will come in handy for the next project. I want to give a shout out to Dustin, Devin, and Fred for their awesome response to my garage door challenge.”
“Chad in the plumbing section around 8pm on December 30th was an amazing help when finding what we needed. His customer service went above and beyond! He was very helpful and patient when helping us find what we needed truly an amazing employee. Thanks again”
“If you need help at this store, look for an awesome associate called FRED JONES!! Excellent customer service. He took his time to walk all the way to the front of the store to check on the availability of a product (because I couldn't). Thank you, thank you”
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“I had a really good experience at Lowe's. A cashier. She helped me out. Save me some money. So I would like to give a shout out to this lovely cashier her name is Tonya.”