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“After getting a new piece of Hardware I asked if one of the customer service guys if there's anything he could do to bring my bill down. I was paying over $300 a month and I've been with Spectrum for 25 years. He looked into it and brought my bill down considerably. Forget trying to do it online I'm going to go into the Spectrum store to get help from now on. Five stars to this guy who helped me.”
“I had excellent customer service from Jameira! She was knowledgeable and friendly! Jameira was professional and courteous! I have never received such remarkable customer service before! She is awesome!”
“Dane is the manager and from he on down through the staff.It is the best experience i've had in a store of that kind . With me and with everyone else in the store that I could eavesdrop on their conversation, they were professional patient and kind. If I had been able to map out my experience at the store before I entered it would not have gone as well as it did in reality.”
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“I worked with Tex during my visit. He was great! Professional, courteous, and he took time to make sure my elderly mother understood her new phone before we left. Thanks for the outstanding service!”