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“Every time I am at Staples in Mayfield Heights, I am able to complete my purchase in a short time with assistance from the associates in the store. I do not even need to walk up to the area where the items are, they just go over, retrieve them, check me out, and it is done!”
“SHELLY, IS ALWAYS VERY POLITE AND HELPFULL WHENEVER I Visit this location,
Always smiling and greeting customers pleasently.
Shelly should be recognized for her service.”
“My experience at the Mayfield store was outstanding. The care and concern for the timely completion of my order was comforting as I was deeply concerned due to the holiday which effected production. However the entire team at the Mayfield location made it happen. A special thanks to Christian!!!
Kai Love”
“The agent appeared very knowledgeable about packing items and conveyed confidence to me that made me feel good about my object arriving without any problems. I usually pack my own packages and this was my first time taking advantage of this service because i wasn’t confident that I could do a good job with this package. My daughter called to thank me for the gift and was extremely impressed by how well it was packed!”
“Nick took care of me on May 28, And helped me package and coordinate the shipping of two very large boxes and returns for Amazon. He was kind, courteous, hard-working, and diligent. He is a wonderful young man, and you should keep him employed at your store and Org.. He has a great future. All my best.”
“I had a problem with a package that I sent back to Verizon wireless months prior and the store manager went above and beyond to help me figure out the tracking number and told me when it was delivered to them, So I could prove to verizon that I did in fact return the disfective equipment”
“Friendly, knowledgeable, efficient, and reliable! This store is a gem when you’re in a tight spot with shipping. I appreciate being able to review all options for shipping then picking which one is best for me.”
“I came in this morning to drop off a relatively awkward and heavy package. The young gentleman (I didn’t get his name) behind the counter was SO helpful and so pleasant. He seemed to be the only one working and he didn’t skip a beat. He was busy but smiled and was so polite. Whoever he is, he deserves some recognition!!!”
“I love this FedEx location, Mayfield rd .Always Friendly, knowledgeable and patient. I appreciate the assistance that you give to your customers .
Have a blessed weekend
Brenda”
7:30AM - 4:30PM
739 E 140th St, Cleveland
Shipping Centers
“The store manager, Bernard, at the UPS location on Mayfield – 13940 Cedar Road, University Heights, Ohio 44118 truly made my day. His customer service has always been five-star, even before we met in person, but officially meeting him today while handling business there was a breath of fresh air.
Hearing his upbeat energy, experiencing his willingness to help, and seeing that servant-hearted spirit in action—listen, that’s rare. And it matters. Today, tomorrow, and the days to come.
So kudos to you, Bernard, manager at the Cedar Road UPS Store. You are seen, you are appreciated, and your work does not go unnoticed. Keep it up, brother. And I pray your team continues to embody that same uplifting spirit.”
“Honestly, I could not have had a better experience with custom printing at this location. I’m not sure what people have experienced in the past, but I received customer service (in the last hours of a Sunday shift, no less) that was kind, professional, and swift. I will use this location again!”
“Easily the best service I’ve ever gotten from an any shipping service location. In town visiting. Had a critical shipment to get out but needed quite a few things printed. Store Manager Shawn could not have been more patient and helpful. Subsequently, had to return two days later for a similar urgent issue. Once again, great service.”
“Extremely friend staff, I use them all the time for Amazon returns and sales. They even have a station where you can self scan and drop your items in a box to return to avoid the line. Sometimes I feel like I'm the only one who uses it which is a plus for me since it means no waiting, it also does give you a drop off receipt too!”
“Have been a member here for years they've switched owners now for the last few years and they are absolutely amazing the previous owner should be proud these young men and I say young men are amazing Dependable loyal professional they call you by name they know their stuff!!!???❗️❗️❗️??”
“Every time I've used this office, they've gone out of their way to be helpful and kind. Whenever I have a bulky or awkwardly shaped item that the p o can't deal with, I come right here. I've used them for over 5 years for many printing and shipping issues. They always go above and beyond to help me get the job done!”
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“Every time I've used this office, they've gone out of their way to be helpful and kind. Whenever I have a bulky or awkwardly shaped item that the p o can't deal with, I come right here. I've used them for over 5 years for many printing and shipping issues. They always go above and beyond to help me get the job done!”