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“The store is small but very well lit, clean, and organized. We were greeted immediately by both Mike and Neil. Both of whom are very relaxed and friendly but professional.
My daughter was getting her own phone and account. Neil took extremely good care of her. Explained all options available to her in detail. Neil is also over another location of which he kept getting calls but he was able to seamlessly and expediently take care of both at once.
I didn't expect the thoroughness or professionalism we received just based on a previous experience with another Boost location years ago. I expected for them to try and take her for a ride. HOWEVER, THIS WAS NOT THE CASE. We were both treated very well and taken care of. I will definitely be back. If you're in need of a new plan or phone or just tired of your current service, go see. Neil and Mike at this location and from what I understand, boost is surpassing T-Mobile and Verizon anyway right now and they have some pretty good deals.
Thanks guys ?”
“I got my iPad fixed at a shop that was cheaper boy do I regret doing that because I took it to matt for him to fix it right. He opened up the device parts/screws were missing cheap parts were used. Matt fixed everything brand new. Matt may be a couple dollars more expensive but you’ll be paying to get it fixed twice when he has to fix the other repair men lol. Come here to get it done fast and right no corners cut!!! I will now only come here for device issues he’s a stand up guy and very honest and that’s hard to find in this business”
“Best cricket store around here. Sam, there was really helpful and patient. He helped me with all the stuff that gave me problems with my phone. Recommend everyone to visit there!!”
“Best boost mobile store in the market ..always offers deal and discounts in this location.. services and hospitality establishment make me feel shortcoming..the rep in the store is knowledgeable,humble and courteous in the terms of helping customers regarding their phones and networks issues ..”
“Great place to start your phone service.i got my new phone .sam help me to get new phone and he help to get all my back up from my old phone.i will suggest everyone visit this place thanks”
“I am so glad I came to Dollar PLus phones on Superior Ave. They lower the price for the phone, they were than the phone store around the corner. They really respect people as a customer and want to earn our business. Thank you DOLLAR PLUS.”
“This store is amazing!!!! Hard working, honest, and nice run family business…Best customer service. Billy & Moe are the best! They are honest and will work with you. I got my iPhone 11 there unlocked for my trip to Spain. I also usually go to get my vapes there every week. I went there because of the reviews, so I had to leave a review too. They did not let me down. Even if you know someone that lives 30 minutes away +, please recommend this store. It is worth the drive. Best in the Cleveland area. They are a hard working, honest, and nice run family business. Thank you to you all!!!”
“I cracked my phone screen and I was so mad at myself. I called around to several places. I was unimpressed with everyone except for Expo. Chris at Expo was friendly, knowledgeable and explained my options thoroughly so I could make an informed decision. He was careful to let me know the pros and cons. Once I selected an option, he did everything he said he was going to do and did it in a timely fashion. Now my phone is as good as new and if I ever need any phone services, I will definitely be going to Expo!”
10AM - 8PM
7701 Mentor Ave, Mentor
Mobile Phones
“Brandon M was extremely professional and personal working with my entire family with phones and watches! Thank you Brandon!!!
I recommend him 1000%
His boss, Alex E, was also fantastic!”
“I very happy with my phone because I have a 03 phone and it is very old I can not do any think in this phone when I went Mayfield store he saw my phone then he offered s 25 phone free just now I received my phone and I am very happy thank you mo”
“I had a laptop that wasn’t charging and I called … went in the next day they helped me figure out what I needed and the laptop is good to go. 5 stars .. much better than micro center !”
“Meeka helped after I had the horrible experience of losing my phone on this past Mother's Day! She was very sweet, knowledgeable, and got me the best deal ever! I came back the next day to get my phone activated and she helped me through that process and didn't even have to! Stayed sweet throughout the entire process! Meeka exhibits excellent customer service skills!”
“Marc was very professional and went above and beyond to deliver 5 star service to me and my family. Marc took care of our phone upgrades at different times and we all received the same excellent service. While Marc was transferring my phone, Steve assisted with getting the products together for a seamless upgrade.”
“My wife and I stopped in because my new iPhone wasn’t downloading properly. We got there 10 minutes till closing, but Megan stayed late to help us out. Talk about outstanding service! She was absolutely awesome!!!”
“I was very happy with the great customer service here. The person helping me and my boyfriend was very friendly and helpful. My boyfriend needed an upgrade from an iPhone 12 Pro Max, and the person was kind enough to walk him through every step of the process. He even helped set up his watch for him. Overall, it was a great experience, and I will definitely be coming back to this location.”
“Best phone purchase experience. K the owner knows his stuff. 10 out of 10 service. Always has great deals just purchased 3 phones from him for me and my sister and fiance.”
“Orlando was extremely helpful assisting me making an insurance claim for my device. Showed me the process of filing the claim on my phone. Making it super convenient and efficient”
“I've been with T-Mobile for several years now, and I couldn't be happier with their service. From their lightning-fast 5G network to their responsive customer support, T-Mobile has consistently exceeded my expectations. Their plans are competitively priced and offer great value for money. I especially appreciate their commitment to innovation and keeping customers connected wherever they go. Highly recommended for anyone looking for reliable service and excellent coverage!”
“On May 3rd My phone was stolen and I went to this store in a panic. The guy working there (I didn't get his name) was absolutely compassionate and helped me quickly and professionally. He went above and beyond for me, which I really appreciate.
Thank you!!”
“Paul was so amazing! He was forth coming with all the fine print. He focused on our needs and not just making a sale. He actually took the time to hear and listen to our request. He's an expert and simplified everything. The fact that he was ble to assist us where we were, showed a great deal of customer service and commitment was fantastic. I've already referred a few people his way! Outstanding job Paul, and I couldn't have a had a better experience. He went above and beyond. You can truly feel the love, care, and support he brings you. Especially since we switch carriers. As you know change isn't always doable. Paul made it a hassle freee breeze, stress free, and a smooth process
Y'all are blessed to have him as a employee. Don't screw it up AT&T!”
“We spent several hours at AT&T in Willoughby, Ohio and Justin was an All-Star. He navigated my family of four through Transferring data sold us on some really nice upgrades and we are very pleased with his service. A definite asset to the company.”
9AM - 7:30PM
13545 Euclid Ave, Cleveland
Mobile Phones
“Very good experience as aways. Zach was professional, efficient, and kept me informed of the status of my repair. company had repaired 3 of my phones and I thank them. It's always a pleasure doing business with a company that stands on business.”
“The young man working on Sunday was very kind and helpful! It was only his 5th day working there and he was the only one scheduled for that day! He was very professional and polite!!”
“Nick was very helpful he was very knowledgeable about all the products he was with a customer already when I first came in but still acknowledged my presence and helped us get the products we were looking for very easily I would recommend any and everyone come see Bick when they come hey Nick if you're seeing this thank you so much for making this easy!!! You're awesome”
“The staff went overly above and beyond. They were all so patient and attentive. Made the necessary recommendation and made it happen, which allowed for me to get a new phone. I entered the store upset, exited with a huge smile on my face. So shout out to store# 2VSL, if it wasn't for them I'd be back in the same predicament at some point with the same headache of a phone that I initially had. Signed the lady with the zfold flip with the black screen lol. Aye T-Mobile that phone need not be sold anymore, that's the second one that I went thru in 1 year due to the screen going black, so I'd recommend taking that one off the list of phones yall sell!!! But other than that, thank all that assisted me during my visit at store# 2VSL.”
“My experience with Sales Agent Joe was great..He was helpful and told me if I need help with my new phone to feed free to come back to the store and they would kindly assist me.”
“Scotty was superb. Lost my phone. He had me in and out in 10 minutes with a new Samsung. Went to other metros and couldn't help because I didn't know my pin.”
“Ask for Louie, he will go above and beyond to make sure you leave happy. He was able to get me into a new phone after Verizon tried to charge me $500 for the same phone”
“I would like to leave a review for the Verizon store on Chagrin and Lee.
Majka provided some of the best customer service I have experienced in a very long time. He was incredibly helpful and patient while assisting my children and me with getting new phones. He went above and beyond to make sure we received the best discounts available, even taking the time to go into the system to check exactly what we qualified for and what we did not.
He was beyond helpful, caring, and compassionate, and truly made the entire experience stress-free. He helped us out tremendously, and it honestly meant a lot.
If anyone is eligible for a raise, recognition, or even an employee gift or gift card, Majka absolutely deserves it. He is 1000% one of the best employees Verizon has, and his customer service reflects that.
Thank you for employing such an outstanding team member.
I must also apologize because I know I am not spelling his name right but I’m sure iykyn .”
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“The manager at this store is fabulous!! He takes the time to make sure you are getting what you want, and he makes suggestions for other things. He will make sure you are getting the best deal available. I highly recommend this Verizon store!!”