“I have rented from this company several times, I can usually get the truck I want same day and the rates are great. Also, when moving last year we rented a storage facility. This is family owned and operated, they give great service and are always very nice when working with them.”
“Mike and Dawana provided excellent customer service and managed any issues regarding my claim with professionalism. Very happy with the outcome of my repairs. Thank you!!!!”
“I used an Enterprise rental for almost 4 weeks while my car was being repaired. The first vehicle I received had been heavily deodorized and the smell was so strong that it was difficult to be inside the car. Kassidy emailed a couple days after I had the car to check on how I felt about the vehicle and I explained how bad the smell was. She told me if I could come into their store she would find something else for me which I appreciated so much! Kassidy and her co-worker who I did not catch the name for worked together to give me a different car that was closer to the size of my usual SUV and did not smell! It made this rental experience so much better and I appreciate their flexibility, making sure I left happy and providing me with a better car to drive for many weeks. Thank you so much you two for your help and making this happen!!!!”
“This is the best location I’ve rented a car from. Jack makes me feel like I’m at home. Alyssa acts like a sister that I’ve known for years. The manager sorry I can’t remember his name. He has great customer service. All three deserve a raise. You are the best Karl Road team. I live downtown. I don’t go to that location. They’ve been rude to me too too many times so I don’t mind driving to Karl Road. They strive to put a smile on your face every time. Keep up the great work we appreciate it”
“Thank you so much Columbus Mobility! With your help we are able to have experiences that we thought were in the past. Accessibility is a gift and we are so grateful to you for providing a wonderful service!”
7:30AM - 4:30PM
507 Schrock Rd, Columbus
Car Rental
“I highly recommend Hoffman & Kuhn! We have used them for several years and we've never had anything but good experiences. They are very easy to work with. Very friendly and helpful.”
“Reserved a 12 seater van months in advance. Was called a couple times to confirm which I loved. Arrived to pick van up and was giving a 2024. Was busy but they got to everyone in timely manner. Van had so much space and drove smooth. Dropping off van was just as easy. I think the best part was how great the customer service was. You don't have that a lot anymore. So thank you guys”
“Great location, had issues with my 1st rental car and they got it swapped out super quick and even went above and beyond making sure I had a suitable vehicle for my Uber customers”
7:30AM - 5:30PM
57 Lazelle Rd E, Columbus
Car Rental
“Best experience I have ever had at an enterprise. Location was clean and well maintained. Evan went above and beyond and made the experience seamless. My car was recently hit from behind, and it has been a mess with insurance and repairs. He was knowledgeable, very friendly, and wanted to make this as painless as possible. Will definitely be getting future rentals from this location if necessary.”
7:30AM - 5:30PM
3984 Powell Rd, Powell
Car Rental
“Had picked up a rental and ended up getting a flat. The roadside service was extremely quick, they set up an uber to pick me up, and set me up at the nearest Enterprise with a new car. Hannah at the front desk was extremely kind and helpful and took great care of me. Thank you so much!”
“Very good overall experience with Enterprise. Rented a Toyota Corolla with low mileage but with a leaking tire. After fixing it with a partner, Enterprise offered a compensation for the trouble.
Would definitely seek them again for a future rental.”
“I needed a rental car while I had my suv repaired. Enterprise Rental in Gahanns was able to work with my insurance and find me a somewhat equivalent rental to my suv. They picked me up at Caliber Collision Repair shop after dropping my car off. They were able to do all paperwork with me very quickly and give me a copy and I was on my way. When my suv was ready to be picked up, I simply just had to leave it at repair shop. Enterprise picked it up and then sent to my insurance with a digital copy to me. Such a smooth process!!”
Open 24 hours
2050 E Dublin Granville Rd, Columbus
Car Rental
“Excellent customer service. They were friendly and very helpful. Worked over so we could pick up the vehicle after our truck broke down. Great communication. The transaction went smoothly. Highly recommend them!”
8AM - 5PM
5965 Westerville Rd, Westerville
Car Rental
“Car was clean, midsize a nice ride the three days I had it. Was able to leave it at the body shop when I went to pickup my car in Worthington, and the rental was then picked up by Hertz.”
“I have used CMS transportation three times just this week to take my mother (wheelchair bound) to her doctors appointments. I cannot say enough about how pleased I am with their service. From Mikey, to Douglas to Abood (sp?), these gentlemen have been very professional, prompt and courteous. I will definitely be calling them again as the need arises. I highly recommend.”
“I had a positive experience with the Delaware location. Frank and Cade both had excellent customer service skills and positive attitudes . I had my rental for a month and had no issues. I’d definitely use this location for a rental again.”
7AM - 5:30PM
463 Lazelle Rd, Westerville
Car Rental
“We reserved a minivan in advance to have room for a pack n play, pack n play mattress, and a double stroller. When we went to pick it up they said the best they could do was a 5 person jeep.
We were incredibly disappointed because we didn’t have room in the smaller 5 person car for everything we needed to bring on our road trip. However, the manager helped us get refunded for the different vehicle.”
8AM - 5:30PM
6060 Busch Blvd, Columbus
Car Rental
“The prices are reasonable, They have daily, weekly and monthly rates which also offer savings. The staff has always been pleasant to talk and do business with as well.”
“Very good service. They have a special clause about dogs including service dogs which probably is contrary to ADA law...basically can't have any dog hair left in the car without occurring a costly cleaning charge. If someone is disabled and cleaning dog hair is not possible then it would be cost prohibitive to rent their vehicles which would deny them access contrary to ADA. Luckily this was not a problem for me. I won't fault them for the policy since staff probably have no ability to change it.”
“I've been renting from Hertz for years and have consistently had a great experience. I'm honestly a bit surprised by some of the negative reviews. I’ve always received clean, well-inspected vehicles and efficient service. Juan and his team in particular have always been incredibly helpful and professional. Their attention to detail and customer care keep me coming back. Highly recommend!”
8AM - 5PM
2455 Billingsley Rd, Columbus
Car Rental
“5 stars for the Hertz team (Calob and Cash) you guys did a stellar job! Easy to work with, great communication and you saved me when Enterprise screwed me over and left me hanging at the last minute. The cost for a Hertz rental ended up being cheaper than Enterprise as well. I absolutely recommend Hertz! Great job guys! Thank you very much!”
8AM - 5PM
1599 Columbus Pike, Delaware
Car Rental
“Everyone at the location I purchased at was extremely helpful, kind, and informative. This place was easy to contact, and every time I spoke to a direct employee. They also handled my situation with complete understanding. Also the smoothness of the purchase with getting to use a regular debit card and when dropping off the keys within five days getting my refund for the hold. Every employee (especially the young lady) was so kind and personable! We are renting from this location again.”
8AM - 5:30PM
4248 Morse Rd Ste A, Gahanna
Car Rental
“Some background... I originally booked my rental through the Hertz rental center in Johnstown, OH. The manager at that location had an altercation with one the customers ahead of us that resulted in him giving our rental away and leaving us without a car for our vacation. He told me I could go to the airport in Columbus, OH to see if they have any available for me to pick up. The other employee there suggested that they give us a car that was not running (we overheard this information). I left this location without a car, because the solutions they were providing were not feasible for the timeline of my travel.
My partner and I then went online and saw there was another Hertz rental location in Gahanna, OH which was 15 minutes away and they closed in 30 minutes. On a whim I called them and explained my situation and asked if they had anything that matched what I originally booked. They told me they did and that they would stay over and wait for my arrival to make my situation right. When I arrived at the Gahanna, OH location, they had the car all ready for me and they were very apologetic and embarrassed about what had happened to me at the previous location. After nearly 3 hours in various Hertz locations, I finally had the rental I booked. The pick-up and drop-off process at the Gahanna, OH location was a breeze and to them I am extremely grateful. The car they provided was clean, and ran perfectly throughout my entire trip. They were clear and concise about the charges I would have since I was renting a car under the age of 25. Upon returning my vehicle, there was an additional unexpected charge on my account. They explained what the charge was for, but since it wasn't disclosed to me previously, they were kind enough the reverse it.
Overall, I had a good experience with the location in Gahanna, OH and I am very grateful for all their help. The pick-up and drop-off process there is extremely easy, and their customer service was incredible!”
“I should have done this earlier but finally got around to it. This specific Hertz location excels in Professionalism and Customer Service! The current manager, Brandon and his team members have always been Extremely Professional and Courteous to me every time I rented there. Their Customer Service is Old School, A WARM SMILE AND GREET AND A THANK YOU at the end. Nothing fake, JUST REAL CUSTOMER SERVICE WHICH I TRULY APPRECIATE! THANKS TO ALL THE STAFF AT HERTZ-SAWMILL ROAD DUBLIN!!”
“I called to Avis this morning, Toby was very professional and confirmed my reservation for my rental truck. Thank you Toby. Please don't go off the reviews some people take things to the next level and it's not necessary. Avis employee was very professional when I called.”
“Got a car from them yesterday, was very easy and fast , got me straight with a employee discount and great ford expedition that got me out of state and back so easy and smooth and comfortable, I’ll definitely do my business here always !! Thank you again”
“Found myself in a difficult situation and needed a car rental for the weekend. After being moved around with Budget’s online system (never prepay online I’ve learned), I finally found a vehicle at this budget location. The kindness and patience of the store with me was humbling and I’m truly grateful that this is where my business went. Thank you for everything!”
“I highly recommend this location. I have received consistently excellent service for many years here. Looking at some of the other reviews posted here, I feel badly and will tell my fellow renters I run into here to make sure and post their reviews. I confess that, despite having gone here for many years, it never occurred to me to post a review. This is especially bad because folks then only see the posts from very disappointed renters. It gives the wrong impression of this great location. I first used this location to drop off cars I would pick up at the airport on my return home -cheaper than a taxi!- and to drop off one way rentals from when my flight would get diverted to say, Dayton or Cleveland. I soon started using them for local rentals whenever we were between cars or temporarily needed a bigger car (lots of luggage) or a more fuel efficient one than our current vehicles. I should point out that I frequently use Uber and Lyft locally BUT have found that if I making more than a couple of trips in a day it is far more economical to rent from a neighborhood location than to make multiple Uber/Lyft trips, Especially if it is over the weekend, during rush hour, or you book the car a day or two ahead of time. Of course, while I have had success in this particular example I will use, I do not recommend waiting until, say, the day before Thanksgiving, and expect to get a car quickly. :-) Finally, I don't think anyone will mind if I point out this location also handles Avis rentals.”
“Rented out the Corvette C8 for my senior year Prom, service was perfect. I got the vehicle on time, it was clean and the whole process went really smooth! 10/10 Recommend. Will be back to rent for future events for sure!!”