“Outstanding experience at this location. So much better than the others I have been to. Every associate was willing to help me with a smile. Several people helped with my purchase included Brenda Shilpa and Josh. Outstanding customer service. Kudos to management ?”
“Overall very friendly and knowledgeable staff, my only complaint is the paint department employees only rely strictly on the machine for color matching. I miss the days when paint department employees could look at a color and tell what it needed from knowledge, not just doing what a computer told them to do.”
“They're great. It's always easy to find someone when you need help, and the staff is very friendly. The service desk employees go above and beyond to make sure that they resolve any issues. Now I find out they offer free delivery on some items? Amazing. It's super helpful when you have a booked schedule and only have a day at most to take care of some projects. Suddenly you can take your little evening downtime to put together list and poof, it's all there when you need it without spending hours getting there, searching around and getting back. I love shopping there, but the online experience is clutch.
Appreciate y'all, kudos.”
“My experice was elevated thanks to the help of eric in the plumbing section who helped me search for the parts i needed and guided me on how to get ahold of them when they were unavailable.”
“Love this place! Everyone is so helpful and they even remember our names. Very dog friendly too! We bring our pups on occasion and they are showered with praise and treats. Now they get excited when we pull into the Tractor Supply parking lot. Great place to stop for affordable chicken and garden supplies.”
“The staff at the Dublin Granville location was very nice. Lawrence did a floor demo for me. I appreciate the staff’s excellent customer service! I already told my neighbor about the store. Thank you guys for all of your help!”
“My husband, JJ, frequents the Lowe's in Dublin. He had the best experience there today with his cashier Katie. She provided excellent customer service and helped him with our new appliances. He was so impressed and her professionalism and kindness was much appreciated ?”
“Everyone that works there is always helpful and kind. Honestly it's one of my favorite places to go! Lol...
You should always check out the stuff in the little freezer that have back in the food section close to the appliances. It changes kind of frequently, and some of the Items are really great!”
“I was there today to buy blinds. An associate named Burt told me “I cannot cut more than 3 blinds per customer.” which seems a bit silly of a rule as I only needed 6 but fine. So my husband said “perfect because she is buying 3 and I’ll buy 3.” Burt then said “I cannot spend hours on the floor cutting blinds and you’ll have to order the online. He missed our point. His customer service skills are awful and he was not helpful. In any event, I tried to order then online like he said to. Well, it said “cannot purchase online”. Now what? So I found another associate named Nicholas. He was extremely pleasant and tried to help us. He isn’t able to cut blinds but found someone else who could and later saw us and apologized for the other employee and asked if there was anything else he could help us with. Hopefully Nick’s manager recognizes what he has in him for an employee because I almost walked out and went to Home Depot or elsewhere.”
“I had a very disappointing experience with the Lowe's which is up the road. So I came here and a very nice young lady named Olivia helped me to buy my new very lightweight weed wacker. :) I am still grumpy with the local Lowe's and am so happy that there is a very nice alternative. And home Depot also gives a veteran/military discount similiar to the one that Lowe's offers. Thank you for the GREAT customer service. I will be back. I got a great deal...my new weed wacker was under a hundred bucks! The one that I had purchased from Lowe's was MUCH heavier and broke after just a few uses...evil thing..haha. Working with that stupid thing caused me so much stress. I am so excited to try this new lightweight battery operated one! :)”
“If you need help at this store, look for an awesome associate called FRED JONES!! Excellent customer service. He took his time to walk all the way to the front of the store to check on the availability of a product (because I couldn't). Thank you, thank you”
“Love their Cabela's Club Member night. First 100 members in the doors get a great free gift and stick around for the raffle prizes. We frequently also get live bait for our fishing trips as well!”