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“Levi and Joe are great with customer service! Helped with new tablet purchase and was straight forward with everything! Will be coming back for all my Verizon needs!”
“Devon the Assistant Manager, and Tyler are OUTSTANDING. I came in for a storage issue that has been bothering me (for month's) and both of these guys solved it for me in an hour and were more than happy to help. I cannot express in word's how much these 2 helped me with my phone, and did so professionally, respectfully, and with positive attitudes. To the district manager, both of these guy's deserve recognition AND promotion's. I Will DEFINITELY be coming back because of them and their positivity. ???”
“A young man named Trey took care of the problem ony T Mobile phone in no time !! He knew what to.do.! He was very polite and was a great help to.! He made by day by fixing the problem on my phone !”
“I have worked with various providers over the last couple of years, Easton is by far the best, I recommend them to all of our clients. They have some of the best staff you will ever have the pleasure to work with, they are friendly, professional and quick. Issues/requests that would take other companies weeks to resolve are typically handled in a matter of hours with Easton. I cannot speak highly enough of Easton.”
“I'm very happy with T-Mobile. Especially with the store manager, Derek. He is very friendly, professional, and knows what he's doing. He gives very good advice and is a great asset for the company. I had a problem with my account for the longest time and he was patient enough to be able to help me. T-Mobile is a very good company and I will highly recommend.”
“My sales person was Tyler. He was very helpful with my purchase. The store is very clean and everyone was polite. They have plenty of phones and many options. I would recommend this store on Vista Way in Garfield Heights right off Transportation Blvd. Great location. I will be visiting this store when l need phone services. Tyler was great.”
“The gentleman at the desk knew exactly how to solve the problem I was having requesting a new number for my new phone. My new phone number was still ringing under the old number. He was very knowledgeable and took the time to explain the process and gave me a new number that matched with the new phone. He deserves a raise T- mobile?”
“NIC (Daryl Bunch) is wonderful to work with. Daryl is always quick to help out with updating system information and answering any questions. I highly recommend NIC.”
“My Dad and I visited this location to have services corrected and established. Entering the office, I was immediately greeted by MAYA. She was efficient and kind, and warm, and handled every request with diligence. She assisted with every detail concerning updating my Dad’s service, and fixed everything as it pertains to my parents previous service w/Spectrum.I do regret having to leave in a hurry to make another appointment for and w/my Dad, and not completing a service upgrade that she pitched; and that I was highly interested in signing up with her for… Thank you Maya, and forgive me for not returning and finishing with you. ??I recommend this location, and would always visit here for any in office needs, because everyone on the team there were pleasant and well familiar with their company’s products and services!Thank you again Maya!??”
“Joe P... And Ms Watts went above and beyond to help me with an extremely difficult situation with my phone service.. The team worked diligently worked to fix a problem created by another store I will FOREVER come to this location for my t Mobile needs”
“Had a great experience today at the store, with Darrius he was very helpful. In my time of need for a quick solution, he was personable, and easy to work with. If you need anything at the store come look for Darrius.”
“Took my phone to the beach and got wet sand stuck in the port of my iPhone. After some failed attempts at home to remove the obstruction, I took it to this Verizon location to see if they could help me out. Many thanks to Greg for getting it done!”
“Solid experience upgrading my phone here. Besides waiting a bit because I didn't set an appointment ahead of time, the staff was very informative and helpful.”
“Went here for an interview. Was given specific instructions where to go, park, and enter the building. Ended up landing the job. So I feel inclined to give five stars. :D”
“There's no way that this store & the Mayfield Heights store are the same company. Tierra was wonderful. She listened without cutting me off. She couldn't solve my problem but got her manager in no time flat who also couldn't help. However she was able to get someone from corporate on the phone with me in minutes. Unfortunately, that guy kept talking over me also but finally put his supervisor, Curtis, on the phone who stopped talking & listened & said oh you're right there shouldn't be a downpayment on anything that's free. Thank you Tiera & Curtis for solving my problem. I hope you both get raises, promotions or at least acknowledged for retaining a 13 year customer. Guess I spoke too soon. Curtis was supposed to call at 4:30 to complete the correction, it's 5:06 & no Curtis. We'll see what next months phone bill looks like.”
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“Great customer service and excellent experience from Monica! Went in for T-Mobile Tuesday free offer and walked out with the car charging solution for my new IPhone 15 ProMax. She was kind, knowledgeable and took the time to audit my account to ensure I was receiving the best possible service from wireless to Hone Internet. Atmosphere in store was Amazing. Customers were being put first and walking out with a solution to their needs! Great place to visit for EVERYTHING T-Mobile! Thanks again Monica!”