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“Have had the pleasure of working here the last 7 years. The owners, culture, management greatly care about personal and professional development. They consistently on a daily basis conduct trainings on products and giving solutions to prospective clients.Lucrative commissions, monthly, weekly, and daily Bonuses, and the potential to move up into the management makes this a great company to work for. If you are reading this and have the yearning to grow professionally and personally here is the place.This place is better than attending a 4 year College for a business degree.I am no longer with the company here however would recommend any friend or family member to work here. The leads are inbound and limitless, Opportunity Unlimited, and they offer products everyone uses on a daily basis.”
“Devonte was great! He was patient and explained everything with great detail. Amazing personality! Will be visiting here and doing business here in the foreseeable future.”
“A most grateful thanks to Dimitri for taking 15 minutes of his time to assist changing out phones (sim cards). I was required to visit a store as the MyATT app recommended. The first store I visited wouldn't help me unless i was setting up a new number...Living in Strongsville I'll visit Brunswick from today forward, I certainly do appreciate excellent customer service. Thank You!!”
“AJ and his coworker were very awesome I love this place they fixed my phone and the time they said they were going to fix it they're really good at what they do but also be patient when they're fixing your phone I love this place I'm definitely going to return thank you guys for everything”
10AM - 6PM
6573 Pearl Rd B, Parma Heights
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“S/O to Moe for helping me through the process and getting me exactly what I wanted and needed just in time for Christmas. Fully legit and great devices Thanks again Moe.”
“Excellent service, turnaround time and pricing!!! Very cordial and took the time to explain and show me what was wrong with my computer. Big problems or small this place handles it! I will definitely be returning if another problem arises and highly recommend this small business!!!”
“The guy who I dealt with, Frank, was by far the best phone sales man I've ever dealt with. Extremely professional and helpful. Whereas at most other stores they seem less interested to help when you aren't spending big buck, He worked with me so I got the best phone/plan within the price range I could afford. Great experience so if anyone needs a phone go to the metro store on Fulton you won't regret it!”
“On both my visits to the Middleburg Heights store Ronnie and Kayla were very professional and helpful. Would definitely return to this store for any further help or equipment that I need”
“Last speing came in to repair me my power input port not staying in and falling out on my samsung S21+. Service was excellent and done correctly. They even dropped the price on the repair. CUDOS to everyone there. If I need cell phone service I know where to go. Thanks.”
“The best of th best is Abe he's a monster i went to three different locations to get my phone outta spectrum and they can't do it but he did it for me and I'm finally out thank Abe”
“I never post reviews but my experience
at this store was exceptional. Kal was so helpful when I bought my phone and he spent a lot of time getting it set up and making sure that everything transferred correctly. If you ever are in the market for a new phone or plan you absolutely must come to his store. Thank you so very much, Kal!!!!”
“Had a great experience here, needed my account + transfer pin info since I was switching providers and Moe had me in and out super fast. He was super nice and helpful, way more than the other metro store I had been to prior to get this done.”
“I love this store the very best best people who take care of you very nice also ❤ imma always be there costumer thank you very much my daughter was very happy with her phone XOXO you guys made her day she loves her phone ?”
“Came into store very frustrated about my iPhone not charging but Jeff was a huge help and provided different options on what to do to fix the issue. Best customer service I’ve seen in awhile , thanks again Jeff !!”
“Best phone purchase experience. K the owner knows his stuff. 10 out of 10 service. Always has great deals just purchased 3 phones from him for me and my sister and fiance.”
“Uriah is amazing!!! Patient, knowledgeable and makes the entire experience of getting a new phone sooo easy. What I thought would be stressful was not at all. Thank you.”
“Louis Lee is the man.
I went in there after spending at least 8 hours on the phones with different AT&T numbers and chats only to be left extremely frustrated after switching 6 lines from T-Mobile to AT&T. I went into the store as a last resort. Should have been my first step.
Louis was eager to help but needed my ID. I was unprepared and did not have it, in my frustration I took out everything on Louis going so far as to swear at him and voice my displeasure in the most unprofessional way. I am embarrassed of my behavior in that moment.
I went home, retrieved my ID, came back and Louis didn't bat an eye. He was ready to help despite my behavior, never so much as a hint of attitude. Solved my problems and got all my numbers moved to the correct phones through a painful 90 minute process.
Props to Louis. If I ever have another issue he'll be the first person I seek out.”
“Came here to transfer a line and purchase a tablet. Amanda took exceptional care of us! Went above and beyond to help us out and was such a pleasure to talk to. Super informative!”
“The staff went overly above and beyond. They were all so patient and attentive. Made the necessary recommendation and made it happen, which allowed for me to get a new phone. I entered the store upset, exited with a huge smile on my face. So shout out to store# 2VSL, if it wasn't for them I'd be back in the same predicament at some point with the same headache of a phone that I initially had. Signed the lady with the zfold flip with the black screen lol. Aye T-Mobile that phone need not be sold anymore, that's the second one that I went thru in 1 year due to the screen going black, so I'd recommend taking that one off the list of phones yall sell!!! But other than that, thank all that assisted me during my visit at store# 2VSL.”
“Verizon's customer service has greatly improved over the last couple years. Instead of avoiding the stores, I know I can go there and get excellent customer service, intelligent answers and no lies.I usually use the Garfield heights store and this time around, Jay was the rep that handled all of my needs today with Efficiency and with Courtesy.”
“He is one of the best MetroPCS stores that I've went to he went over and beyond to help me with my broken phone to help me get another phone if any stores that I've went to he is one of the best stores please go to the store it's up on Broadview and Pearl”
“I recently visited with my daughter and had an outstanding experience. From the moment we walked in, we were greeted warmly by the staff.
The sales associates who assisted were incredibly knowledgeable and patient. They took the time to understand our needs and helped us find the perfect phone within my budget.
What truly impressed us was their willingness to go above and beyond, we had to leave at one point to pick up my kids and they were so nice to come out of the store to assist me when we came back instead of me having to take my kids inside to complete everything.
Thank you.”
“The charging port on my iPhone 13 Pro Max somehow got broken. I called for a quote and availability, CB, quoted me $80 and was able to provide service right away. It took about 2 hrs. Quick & easy! Thank you ?”
“I recommend everybody who needs their phone to be fixed or to get a new phone to come to City cell I ran my phone over and they were able to put it back together for me and give me together without losing any information highly thankful”
“Munchies 131 Direct wireless has everything considered to be a one stop shop from food groceries bill payments and phones. The boss or manager is always friendly and very respectful I love the place and especially his sons they’re always helpful when it comes to helping customers. My family been coming here for years to Mr.Ramsey and they will continue thank you guys!!!”
“Great staff always willing to help me reconnect my I phone watch cuz the iPhone store had to a hard reset which sucked cuz I lost over 5,000 photos! Hopefully when I go up there again I get same friendly Verizon guy to reconnect my watch ! Thks and god bless you all !!”
“Jade did an excellent job switching my family’s phone service over to AT&T! She answered all of our questions and was very professional and easy to work with!”
10AM - 7:15PM
14057 Lorain Ave, Cleveland
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“Best experience I’ve had at a Verizon store. Damien was patient and concise with what I was looking to do with my iPhone upgrade. I told him that I didn’t need all the bells and whistles because I’m not the most tech passionate persons and he didn’t try to upsell me on anything. I’d recommend seeing Damien to anyone with Verizon questions!”