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10AM - 8PM
139 OH-3, Sunbury
Mobile Phones
“Despite many challenges with T-mobile corporate, Josh at the Sunbury T-mobile store provided exceptional customer service and was able help me navigate the problem.”
“The reason I came to this store today was to search out a new phone that best suited my style. As I came into the store I was greeted immediately, and advised that the agent would be right with me, which I appreciated. When an agent became available I was given all of my options, cost, and different options I could do. He asked me what I needed: what I liked and didn't liked. He explained everything in detail while writing it out for me. I never felt rushed and enjoyed a conversation while my data was being transferred. The agent was very knowledgeable and shared that knowledge with me. I'll be back for my next pho n e.”
“I had a great experience with the repair of my laptop. Employes were great, explained what needed done. Price to repair was very resonable and I would highly recommend your services”
“Professional and they always got what I need to protect my phone. Plus, as a return customer for when my screen protector gets broken, their significant reduced cost is amazing.”
“This place is amazing!! Quick and friendly!! I've used their service a few times and have never been disappointed! Thank you for stellar service and results!!”
“Keshab was patient, helpful, forward thinking and super knowledgeable. High recommend this store. I just wish there was a corporate store in Ashland Ohio. Please ??”
“Corey was very knowledgeable and patient in setting up our new phones! He explained a lot and answered all of our questions. We look forward to getting his help in the future.”
“Start acting goofy and I stopped by and they took care of me right away and now it's working perfectly fine. Sean took good care of me and gave me a high five when I left”
11AM - 8PM
1500 Polaris Pkwy #2126, Columbus
Mobile Phones
“The sales associate was very helpful, friendly, and knowledgeable about phones. He replaced my screen protector for me and did a good job of it.I gave 4 out of 5 stars for my review rating of this store, because the selection of colors and styles of phone cases for my type of phone was a bit limited.I would highly recommend this place.”
“I had an excellent experience with Ms. Bell. She went out of her way to explain transferring my phones from my old provider to T-Mobile. It took a few days because of my work schedule but she didn’t mind that at all. If I ever need anything else she is the person I would come back to.”
“The two gentlemen running the store tonight were INCREDIBLY helpful with starting a new line, finding me the best deal on the phone I wanted, and getting my new phone set up. It was zero hastle, and way easier than I thought it would be thanks to their help. 10/10 would recommend!”
“I was in store a couple of weeks ago in need of a new phone and I have to say, this was one of the most enjoyable customer service experiences of my life. Caleb greeted me with a smile and hello the moment I walked in the door and was an absolute treat to deal with through the entire process. I honestly can’t say enough good things about my experience, if you stop in I highly recommend asking for Caleb, he’s a gem!!”
“Amber was extremely helpful with my mother's iPad not charging. She cleaned it out, and suggested she get a new iPad soon. Mom's is about 8 years old and she is having issues with it.”
“Had to wait in line as people with reservations get served first. Will be making reservations for future visits. Other than that the staff is well trained and very patient for confused customers. I saw several who were challenged .”
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“Griffin is a godsend, my old phone was broken and he was able to get my new phone up and running. Very impressed that he was able to recover my lost info. Love the service they provided. Fast effortless and understanding.”