“Just want to appreciate Maimuna who quickly helped my husband replace the nose pad on his eyeglasses. She was warm, willing, and attentive (and no task was too small). Thank you for making our visit smooth and pleasant.”
“Was helped by a very lovely and helpful guy. Unsure what his name was but he did an amazing job.
He knew where sruff was and seemed really eager to help.
Sorry if my dad was a bit hard on ya. He thinks he's a comedian.”
“They have some great food options that taste even better when cooked in an air fryer. Staff are super friendly and always willing to help out. The prices are higher than standard grocery stores though.”
“Shop here frequently and generally satisfied with this store. This store's "culture" finally seems to be improving again after the loss of most of their very helpful and knowledgeable staff a few years ago. I would recommend that this location shrink the makeup & beauty section, and strongly consider adding fresh, organic produce. It also might be nice to have offerings from local, organic food producers so those who wish to support more local, also have that option at your stores.”
“First time ordering through the app today and I’m blown away at the customer service! My order was ready in 30 minutes for pick up and someone called me to review substitutions to be sure I was ok with their choices! Just wow! What a difference from what I’ve experienced at other local stores!”
“The store has a great variety of very fresh produce fruits and vegetables. The staff is very friendly and helpful. Grocery prices are always low. Is my favourite place to get my groceries every week.”
“It's a grocery store so you know what your getting! What I will say is the staff are all excellent and helpful and friendly, especially at the front end!
Produce always seems fresh
Prices are a little steep compared to other grocery stores but that's a zhers thing in general (thanks Galen!)”
“Lower prices are ALWAYS a good thing! No fancy decor, just groceries and necessities. Cashiers are friendly, and the Scene card helps to save even more $$$.
Located right at 'The Delta' and close to bus stops, it makes it easy to access.”
“the self-checkouts are extremely annoying, and corporate (like everywhere else that heavily invested in automated checkouts) isn't staffing enough cashiers for tills, so there can be a bit of a wait at certain times if you're avoiding using self-checkout. other than that it's nice.”
“This is our local Sobeys Store. They had a great sale on sirloin tip roast. I went on Friday night to purchase a roast and requested a butcher slice it up so I could make some beef jerky for my family. A nice employee had said, “ all butchers have went home for the night , come back tomorrow and we will make sure we can fulfill that request “.Sure enough , she was right. Not too often to grocery stores go above and beyond like this! Hats off to the friendly detailed butcher on making a very detailed cut of the roast!”
“I recently shopped at Food Basics on Water Street North in Cambridge, and I had a great experience. This location is one of my go-to grocery stores because it offers a good variety of fresh products at affordable prices. It’s a great place to shop if you’re looking to save money without compromising on quality.
The produce section was well-stocked with fresh fruits and vegetables, and I was impressed with the overall cleanliness of the store. The aisles were organized, making it easy to find everything on my shopping list. There was a nice selection of dairy products, frozen foods, pantry staples, and international grocery items as well.
One thing I appreciate about this location is the friendly and hardworking staff. Employees were stocking shelves, keeping the store tidy, and were happy to help when I had a question about finding a product. The cashiers were polite and efficient, making the checkout process quick even though the store was fairly busy.
The weekly specials and sale prices are another reason I enjoy shopping here. There are always good deals available, especially on fresh produce, meat, and everyday essentials. It helps families stay within their grocery budget while still purchasing quality products.
The parking lot is spacious, and the location is easy to access, making grocery shopping convenient and stress-free. Overall, my experience was very positive, and I will definitely continue shopping at this Food Basics location. If you’re looking for a clean, affordable grocery store with friendly service, fresh products, and excellent value for money, I highly recommend visiting this store.”
“Absolutely amazing experience from start to finish! The moment you walk in, you’re greeted with such a warm and inviting atmosphere that instantly makes you feel comfortable and welcomed. The attention to detail in the space really stands out—it’s clear that a lot of care has gone into creating an environment that feels both stylish and relaxing at the same time.
What truly makes this place special, though, is the overall experience. Everything flows seamlessly, and there’s a genuine sense that the people here take pride in what they do. The energy is positive, the vibe is uplifting, and it’s the kind of place you find yourself wanting to stay a little longer just to enjoy it all.
The staff contribute so much to that feeling as well—friendly, attentive, and authentic without ever being overwhelming. It feels natural, not forced, which makes a big difference. You’re not just another customer here; you actually feel valued.
Places like this are rare to come by. It’s not just about what they offer, but how they make you feel while you’re there. I’ll definitely be coming back and would highly recommend it to anyone looking for a great atmosphere and a memorable experience. Easily a 5-star spot!”
“This location has always been kind to myself and my family and always having vibrant staff to assist with whatever is needed highly recommended as a place of shopping for groceries due to their cleanliness and their ability to price match and have a good deals and being able to provide even more deals as time goes on.”
“A young man in dairy named Colin (we asked him his name) was beyond helpful. He dropped what he was doing to help us. Very polite and looked in the back for the product we wanted. He apologized that there was none but suggested a similar product which we bought. We frequent this store in Cambridge at least twice a week. Most employees are not like this young man. He needs to be recognized for his expert customer service!!!”
“This Farmboy in Cambridge has some of the nicest employees. I have been a customer here for many years and have made real genuine connections with Daniella at the meat counter and Catherine I often see in the produce section. They both offer excellent customer service and are very friendly and personable. They make it extra enjoyable to shop here.
The produce is always fresh with a section for Organic choices.
The soup, salad bar and hot bar offer a lot of selection for healthy eaters like me.
The self serve dining area is very convenient and stocked well with cutlery, condiments and napkins
It is well maintained and most people that eat here are clean and don’t leave their garbage behind.
I will be back again soon!”