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“Prices are more reasonable here than the new British Bake place down the street. The selection is far superior but they don't sell any fresh baked goods so perhaps you should buy your grocery items here and then mozey on down to the other store afterwards.”
“Love this store. Very personalised service. I went to buy running shoes. It's a real shoe store. They know exactly what to help you with and what to recommend. Wonderful kind staff.”
“Honestly do not know what the difference is between Marshall's and Winners. Identical clothing in both stores, could go to either one. I find Marshalls less busy but winners has a better layout”
“Went to the dollar store next door. Was very busy. The line was Very long because of those stupid self cashes. No cashiers just one. Not everyone can be a cashier.”
“This branch is the best one in Ottawa. I prefer to go here because of their excellent customer service. The lady who worked on Wednesday, July 26th, 2023, in the morning was friendly, and she was the only one running the store. I will definitely come back to shop in the future.”
“One of my favourite stores, always a great selection of products at very reasonable prices. I was able to get all of the centrepieces and decor for our wedding here for under $150 as well as the fur for only $20!! Amazing deals for quality products.”
“Went jeans shopping with our daughter and had the pleasure of being helped out by Keeva. What a wonderful experience. She made our daughter feel so welcome and so comfortable in her own skin it was beautiful to watch. Keeva you're one of a kind and we are so lucky to have met you!”
“I am a regular Mark’s customer for several reasons including the quality of their products, quality of customer service and efficient online shopping service. Yes, I have had some dissatisfaction with a couple of products (men’s underwear and socks) but overall the quality of their winter clothing, t-shirts and products in general is very good. I would recommend to open a customer’s account to receive their special offers and discounts, which are pretty good. Also, I often order online with free pickup at the store and their service is great. Happy shopping! ?”
“This is my favorite Marks in Ottawa , Im so glad to deal with Jasmine Southam, she is so helpful and organized. Jasmine help me pick out all the perfect gifts for my wife, im so greatful for her kindness and knowledge. She deserves to be employee of the year ! Please send my best to this amazing human. Cheers.”
10AM - 6PM
2210 Bank St, Ottawa
Mens Clothing
“This review is really for TJX because the associates I dealt with at Southkeys Winners were not keen on listening to my issue and just handed me a business card to contact TJX. I had a $50 gift card with proof of purchase, that was declined and left my purchase behind. The process was time consuming as it underwent an investigation but TJX came through and provided me with a new gift card. I haven't used it yet but I assume it is good. A Manager had to be present to confirm my identity and collect the original gift certificate and receipt, she was very irritated and abrupt with the sales staff (who was very pleasant) and after collecting the appropriate info from me, she just left her staff and myself and went on to the next task. I expected some enthusiasm and maybe to hear "I am so happy we were able to resolve the issue" and maybe "have a great day" or "thank you for your business." The Manager showed no customer service skills, at least not that day. I am still giving 5 stars because I promised TJX I would!!!”
“I am a frequent shopper at Marks. They have many great clothing and footwear choices. I go for socks, t-shirts and jeans. The "50 Wash" shirts are excellent. I wear short sleeve version in summer, long sleeve version in spring and fall and the short sleeve under the long sleeve in winter. The colour selection is good but I think Marks should consider including choices for red shirt day, orange shirt day and purple shirt day - just a thought.”
“I recently had the pleasure of being assisted by Juwan at the store, and I must say, he was absolutely phenomenal. Juwan's expertise and willingness to go above and beyond made my shopping experience exceptional. He was attentive, knowledgeable, and incredibly helpful, ensuring that I found exactly what I needed. Juwan's dedication to customer service is a rare find these days, and he truly stands out as the best. I left the store feeling completely satisfied, all thanks to Juwan's outstanding assistance. Highly recommend seeking him out for any help you need!-Mohammad”
“I was in at the Bayshore Shopping Mall on the weekend looking for a men's shirt and was served by Nicole, she was very helpful, courteous and to the point. Brought me to the shirt that would fit me (knowing the shirt sizes were a bit smaller suggested a 1/2 size larger, I tried it on, and it fit me perfectly. She suggested a tie and helped me pick one out, then informing me that the one I picked was part of the sale and it was included in the price of the shirt. Awesome !!What a great experience I had with a great sales person and the store offered a quality product 5 stars in my books, Well done Nicole”
10AM - 6PM
100 Bayshore Dr, Nepean
Mens Clothing
“One of their employees, I think she said her name was Safa? Safia ? , was very helpful and kind , even made my daughter laugh which she doesn’t with strangers ☺️”
10AM - 6PM
100 Bayshore Dr, Nepean
Mens Clothing
“Great customer service! Found two items, thought it was a great price, found that the rack that had been mislabeled. . Marton adjusted the price to what was listed on the sign.”
“Of branded items is your style, you can't go wrong with Marshalls. It's neatly organised, with legible indicators so you can tell what's on sale, (you might get premium stuff for a good bargain).”
“Staff is amazing. A very kind lady helped my son choose his whole new back to school wardrobe. Can't beat the prices. Will be coming back in the near future.”
“Great first experience. I was welcomed by 'Earl' immediately upon entering the store and he was nothing less than amazing to deal with. Despite being fairly packed and busy I was in, measured, and out of the store in less than 15 minutes. Great selection great prices and helped with colour recommendations. Highly recommend coming here to shop and recommend asking for Earl.”
“Great prices on quality jeans and other clothing and accessories. This store also has friendly staff that are happy to help which is a rare find in retail stores today.”
“Ranya provided excellent customer service. She helped me facilitate getting an item I love shipped from another store. I’m so happy and looking forward to receiving my dress!”
10AM - 6PM
100 Bayshore Dr, Ottawa
Mens Clothing
“I loved my online shopping experience. I bought a beautiful large coat but it was too big and I requested an exchange online for a medium by following the Return Policy. I had no problem returning the coat and I was able to obtain the coat I wanted in the right size within a reasonable time and all without stress. I am very satisfied with my purchase. Great experience.”
“Who doesn't love Mark's? Always a deal happening and get those shoes and pants without all the weirdness in other shops. Ladies Levi's with deep pockets - yes”
“I was in last Friday morning and had the absolutely best experience at this Roots. The staff were extremely helpful and very kind from start to finish. They assisted me in picking out a sweater for my daughter and I could tell they were knowledgeable about all the various products I had questions about. As a bonus store was clean and the products were neatly organized.”
10AM - 6PM
100 Bayshore Dr, Nepean
Mens Clothing
“The girl complaining about the smiles I was there during that whole thing and they were totally in the wrong and giving huge attitude. If you ask me that’s child like behaviour. Normalize customer service workers not having to put up with bs just because someone thinks the world revolves around them.”
10AM - 6PM
100 Bayshore Dr, Nepean
Mens Clothing
“Really great experience today. Shopping for jeans, which is always the worst. Your associate Maggie was so helpful in getting new sizes ans also explaining the differences between regular, long and tall sizes. Left with a pair of greatfitting jeans. Than you!”
10AM - 6PM
Bayshore Dr #100, Ottawa
Mens Clothing
“My daughter likes Zara so I took her yesterday to do some shopping they do have quite a bit of selection for young kids and teenagers overall a good experience however there is not enough stuff for a Saturday not sure if it is due to lack of Staff or they're just cutting back hours”
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“Went yesterday Sandy was extremely helpful when we wanted cowboy boots but have never gotten a real leather pair! She gave hints and tips of how they can help your back, how to get them on and off! Overall great experience! 10/10 recommend!”