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10AM - 6PM
4750 Royal Ave, Eugene
Mobile Phones
“This location is Verizon's best kept secret in Eugene. I ordered a phone online and chose order pickup. Alex, the sole employee at this location, to helped me set it up and transfer from my old phone to my new one. He was fast, clear, kind, and did everything he could to save me money! I was in and out in under 30 minutes and I will definitely go back. Alex is great!”
“Ms Paula is an amazing Asset to AT&T she helped me with an issue that my so called “Home Expert” left me in, after days of not being able to find a solution Ms Paula gave it her all and came up with a solution for me while I was in Eugene Oregon, I travel for work so it was vital that I resolved my phone issues and she did just that!
Thank you Ms Paula, your customer service, professionalism, patience and just and all around nice person was greatly appreciated you were truly my guardian angel!
Jose Luis Soto
Site Superintendent
McKenzie Construction
Corpus Christi Texas”
“Finally! After some frustrating/infuriating experiences at other AT&T stores and several calls to the customer service line, I went to the Valley River Store and had the pleasure of speaking with Abraham. He explained everything, answered questions (sometimes more than once) and got everything squared away. He is polite, respectful, friendly, and patient. If I had employees, I would want them to be like this man.”
“Marko B at valley river center was extremely helpful, kind, efficient, & knowledgeable. He transferred all my info in like one second. He deserves a raise. You are lucky to have him!!!”
“Courtney went above and beyond my expectations when I came in to get my new phone set up. Her knowledge of how to transfer data, accessing my account when I forgot my password, and technical expertise was impressive. She reviewed my account, saved us more than $25/month, and got us two new phones to boot! Not only that, while she worked with me, she also advised the other agent about how to handle her clients' issues. She's a gem, give her a raise and don't lose her!!”
“I’ve had my fair share of bad experiences with Cricket in the past, but whenever I come in & Angie is working the customer service is excellent. She helped me find a great deal & a phone that was perfect for my elderly dad who’s not very tech savvy. I’ve had to come back into the store a couple of times & whenever Angie’s there I’ve been efficiently helped, even with multiple customers in the store.”
“Siggy was able to quickly get me into a replacement phone and get the number changed over, all while saving me money on my monthly bill. I've had my share of negative experiences with at&t retail employees, but Siggy and his coworker ( whose name I forgot) listened to what I needed and very diligently got me to what I think was the best possible resolution to what could have easily been a negative experience into one that I would recommend to anyone if they're having any issues with their phone or at&t account.”
“I was in there today and Bethany was so helpful. She was professional and kind. I will go back and will recommend her and this location to friends. Good customer service is so refreshing!”
“Curvy with devote 30 is the best! He goes above, and beyond to make sure that you are taken care of, and is super knowledgeable and professional, but also kind and compassionate. I highly recommend this place, and especially him. The best!!!”
“Steve is incredible! Went to a different location and they didn’t know how to do something so I called this location and he walked them through, was sooo helpful and made me feel so taken care of as a customer. Steve deserves a raise for sure!”
“Thanking Rob for the Huge Help in getting me setup with a newer phone, switching my home internet and assisting my friend with Better service than her previous carrier, and she saved Alot in the switch over.”
“Came in on vacation from out of state with a complicated situation.
Luckily Jared was there to help
His thorough knowledge of the data landscape made a difficult situation seem easy. Thank you, Jared!
Would highly recommend him and this experience to anyone”
“David L helped me with a difficult technical issue and turned a confusing, stressful issue into a clear solution. He knew exactly what I needed and made it happen. Arrived frustrated. Left feeling like you guys know your stuff and really do stand behind your products and services. Thanks David!”
“I really appreciate how helpful Haven was at the store (W 11th near Target)! Haven was incredibly knowledgeable and friendly. I like that he listed all the pros and cons of the devices we were looking at and all the various price points of services. Haven made the switch from Verizon to ATT easy for me! Haven was also receptive to my concerns and I didn't feel like he was pushy like a car salesperson.”
“Very pleased with my visit today; Dakota went above and beyond to make sure we got a great deal and made it a smooth transition to T-Mobile. This is my neighborhood T-Mobile dealer, I’ll definitely be back.”
“Have had nothing but positive experiences working through the T-Mobile location. When you’re kind a respectful to them, they are kind and respectful back. They’re very knowledgeable and will help with any questions you have. Been going to them for several years now and even helped reduced the price of our phone bill. Highly recommend to anyone.”
10AM - 5PM
98 E 13th Ave, Eugene
Mobile Phones
“Both of the guys who were there were knowledgeable, helpful and patient. The man who helped me went above and beyond to make sure what I was buying worked for me despite me buying a cheap (but really good) phone and the other guy was helping some older folks with their phones and getting the cheapest cell phone plan that would meet their needs.”
“very knowledgeable, fast and efficient. Maria, the manager, fixed my brother's cloud storage failures in 10 minutes after asking key questions to understand the issue.”
“I went to Verizon on Coburg Rd to inquire about getting my mother a landline. Tenizen and Chris were amazing. That is the best customer service I have had in years! It reminded me of years ago when companies prided themselves on great customer service. Thank you guys. You are amazing!”
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“Awesome, quick service and nice staff! I left a message about what I needed and they quickly returned my call. The gaming system had stopped and we needed a fast repair. Ben asked questions and had me bring it to the store. He was very courteous and honest about pricing. The final cost was less than the estimate. And, then they even honored a coupon I received for signing up for texts! Super happy with our experience and happy to find a place for all our future phone and tech needs
**12/9/25 UPDATE~ANOTHER GREAT EXPERIENCE!! My son's phone crashed in the middle of finals/group study/busiest time of the year. We called the guys at CPR and they understood how desperately we needed that phone. They got us in right away and quickly got the phone repaired and back to my son!! We are so grateful for kindness, excellent customer service, great work, and very fair pricing!!! We are CPR customers for life and appreciate their help at such a crucial moment~DC”