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“Best experience I’ve had getting a phone ever. All of the staff that day was kind and patient with everyone who walked in, not just me. They were funny and helped me understand clearly what I was buying. I’m never going to any other Verizon store again!! This is the one!”
“We had a great experience working with Aaron. He took his time to get us a great deal on new phones, did an account review to make sure we are only paying for the services we needed and was a pleasure to work with. If we need something, we will be coming here to see Aaron. Best experience I have ever had at a verizon store.”
“Kenny was fantastic! Attentive and informative, he took care of my phone issue and let me know what was happening every step of the way. While spending 2 hours in a Verizon store on a business trip was not ideal, he made it a lot less painful!”
“Came here to pay my phone bill but got upgraded to a new phone in very reasonable price. Bhupen the store representative who was working at the store was great in communication n is very friendly.
Loving ing my new IPhone 15”
“I found this store by chance. I stopped in Squirrel Hill for something else and found this store on my way back to me car. Some I need to go to a t-mobile store anyway, I thought I'd do it then. The employees were so helpful. I was having some Samsung issues and James was Samsung guru! I will definitely purchase My new phone there and from James. I Highly recommend this store.!”
“I lost my phone in an unfortunate accident this week. I visited the T-Mobile store on June 5, 2024 at 9 AM. The two women there working were so incredibly helpful and kind and totally turned my whole day around. They promptly helped me and expeditiously completed my purchase and set up. I don’t know what I would have done without them.”
“Super helpful when I went to upgrade my phone, was even nice enough to let me use their computer to log into my banking information since my old phone was disabled. Discussion and explanation of costs went a bit quickly, but still walked out a satisfied customer and with cheaper Internet service!”
“I ordered a phone online Thursday night, it was ready to go early the next day! Josh was super helpful in helping me to get everything set up, too. I will never go to another location.”
“hello. i needed a sim card for a week. they opened at 10h sharp. i came from an issue with at&t. i was attended by a person who told me 'in 5min you will have a working phone'. it was true”
“We met with Tia today at the Ross Park Mall store and let me tell you....best customer service ever! Not only was she kind and funny but she was so helpful and patient when we couldn't remember passwords and info to log into our teens phone. If your a tmobile customer go talk to Tia. Working with her was a breeze and made the stress of getting a new phone easy!”
“Kylee was so helpful, I came in with a broken phone. She set me up with a 15 iPhone, so quick and easy. She was very professional and had such good customer service!”
“Sim card in 2 year old phone stopped working on Memorial Day-OH NO!!! But Micah was working at this store and saved the day! He quickly, professionally, and completely diagnosed and fixed the problem in about 15 minutes start to finish. AMAZING! He joins the gang of courteous and knowledgeable T-Mobile staff with whom I've had the pleasure of working.”
“Deejay assisted us today and resolved all of our issues. He was amazing. Will be back and will ask for him for excellent customer service! Thank you so much Deejay!”
“Teni is incredible helpful and knowledgeable. The assistance she gave to my wife and I was above and beyond. We are so happy with T-Mobile and we also switched to T-Mobile internet for our home 2 weeks back and it has worked so much better than our previous internet provider.”
“Just got a ad card in the mail, scanned the code picked my location I WAS IN A RUSH AS WELL, Ms Lisa was very attentive and knowledgeable of the equipment and my troubleshooting issue with a previous burnt out modem I purchased from boost mobile, she let me know I didn't owe a thing verified my ticket told me my first payment date and the new price going up this up winter put me on game of what channels you can have access to on Now which was alright it's still affordable for what you actually use thank you again Ms Lisa”
“Just wanted to give a quick thank you to Ian! Around 10 till closing at 6pm on Monday, we visited the East Liverpool location to get assistance transferring my old cell phone # from a different carrier to my new Verizon phone.
Ian was prompt, courteous, and was able to handle my problem without sweat. The service here, while busy, was top notch, and I am so glad I chose Verizon. And thanks again, Ian!!”
“Great experience here! Went in to switch from Verizon to Xfinity mobile and get two new phones. Nicole was awesome!! Super friendly, knowledgeable and extremely efficient. Something that Verizon made out to be a 2+ hour complicated transaction took Nicole just 30 minutes or less! Smooth and easy experience!”
“My internet service kept going out and so I called that night and they made an appointment for the next day and the tech came earlier to check the wires around my house and ended up giving us a new router because ours was older and made sure our internet was up and working.”
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“Selwyn has been outstanding in helping this frustrated cell phone user. We cannot compliment him higher than top of the line outstanding. He has been a credit to your company!”