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“Kenny was fantastic! Attentive and informative, he took care of my phone issue and let me know what was happening every step of the way. While spending 2 hours in a Verizon store on a business trip was not ideal, he made it a lot less painful!”
“Came here to pay my phone bill but got upgraded to a new phone in very reasonable price. Bhupen the store representative who was working at the store was great in communication n is very friendly.
Loving ing my new IPhone 15”
“I found this store by chance. I stopped in Squirrel Hill for something else and found this store on my way back to me car. Some I need to go to a t-mobile store anyway, I thought I'd do it then. The employees were so helpful. I was having some Samsung issues and James was Samsung guru! I will definitely purchase My new phone there and from James. I Highly recommend this store.!”
“I lost my phone in an unfortunate accident this week. I visited the T-Mobile store on June 5, 2024 at 9 AM. The two women there working were so incredibly helpful and kind and totally turned my whole day around. They promptly helped me and expeditiously completed my purchase and set up. I don’t know what I would have done without them.”
“Super helpful when I went to upgrade my phone, was even nice enough to let me use their computer to log into my banking information since my old phone was disabled. Discussion and explanation of costs went a bit quickly, but still walked out a satisfied customer and with cheaper Internet service!”
“hello. i needed a sim card for a week. they opened at 10h sharp. i came from an issue with at&t. i was attended by a person who told me 'in 5min you will have a working phone'. it was true”
“I had a great experience Cambrya was a great help she got us stored away even on her day off she worked hard to get our phones connected. If you go to this location make sure you go with Cambrya she will get you stored away.”
“Win win win ?Tiffany and Jordan got me an unbelievably good deal on a new phone and service when my old phone broke. My new phone was practically free and the cost of My T-Mobile didn't even go up. Tiffany also made it extra easy for me because she moved all the information from my old phone to my new phone!”
“Stop by T-Mobile store then pick up a SIM card. My cell phone was n't operating properly right now is you like it took care of the problem? I was losing my phone calls even although the person called it would go straight to my voicemail and my phone is on. Don't know what's going on or why does this but it was doing this so right now it seem like the SIM card straighten out the matters. I am have Wi-Fi calling on as well and this is also through T-Mobile. Might be a time for me to update my phone too”
“Deejay assisted us today and resolved all of our issues. He was amazing. Will be back and will ask for him for excellent customer service! Thank you so much Deejay!”
“Verizon Brentwood, PA Paul made the experience of updating a phone and taking advantage of the Apple watch offer. He was knowledgeable and helpful in guiding us to the best plan and coverage. He was a pleasure to work with - highly recommend him!”
“Antoine easily gets 5 stars for today! He was energetic, friendly and helpful! What more could you ask for? He was quick to help and had me on my way in no time. My Internet device needed replacement - he took care of it efficiently and did it with a smile. This is great customer service! Thanks again Antoine!”
“Great staff have a great time everytime we in store. Best T-Mobile in the region with the best staff. I’d really like to see the staff get standing rubber mats for the long hours on their feet the whole time. Will be returning.”
“Teni is incredible helpful and knowledgeable. The assistance she gave to my wife and I was above and beyond. We are so happy with T-Mobile and we also switched to T-Mobile internet for our home 2 weeks back and it has worked so much better than our previous internet provider.”
“Quick and easy purchasing. Luke was very helpful and got us everything that we needed. He also set it up in store so we walked out with a fully functional phone with no issues! Quite pleased.”
“Just got a ad card in the mail, scanned the code picked my location I WAS IN A RUSH AS WELL, Ms Lisa was very attentive and knowledgeable of the equipment and my troubleshooting issue with a previous burnt out modem I purchased from boost mobile, she let me know I didn't owe a thing verified my ticket told me my first payment date and the new price going up this up winter put me on game of what channels you can have access to on Now which was alright it's still affordable for what you actually use thank you again Ms Lisa”
“I wanted to thank Tonya for greeting me immediately and taking care of my situation. Much quicker than I expected and she injured on if I'm using the extra perks of Xfinity to ensure I'm getting the best out of my service. She also gave some great advice on modems”
“Matt was extremely helpful with our new Galaxy s25+ phones. We were having sim card issues and he had us in and out with working phones in a matter of minutes. Go see Matt!”
“Todd Yakosh totally took care of me last Tues when my iPhone 7 battery went downhill quickly. He found a great promotion for me on an iPhone 14 and his associate helped me activate it and do the data transfer from my 7. It took over an hour but was worth it bc my old phone needed a software update before data could be transferred-I might not have figured that out on my own if I had gone home and tried to take care of this-”
“I had a somewhat critical issue to address with Xfinity Mobile service and altogether 3 of the employees put their heads together to solve my issue. It was not an "everyday problem" and they advised me well. Kudos, thanks ... I appreciate your help tremendously!”
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“Went in there on a Sunday after taking my daughter to a skating rink. After taking a wicked fall with my razr in my pocket. I needed a replacement. Mimi was able to come up with a solution to replace my phone without crushing my bank account. Mimi was polite and professional. Great customer service, would recommend to friends and family”